Trusted Agent profile · Tyldesley
★★★★★
213 reviews across 1 platform
162 Elliott Street, Tyldesley, M29 8DS
Balmer and Co's office in Tyldesley, at 162 Elliott Street, is rated 4.7 out of 5 across 213 reviews on 1 platform, including 213 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Balmer and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tyldesley.
Every review we hold for the Tyldesley office, from every platform, shown as written. First names only.
5/5
GoogleI viewed a property in Hindley today and was nothing short of surprised by the level of service Ellise provided. She answered all my questions so well and was very supportive with information on the property! Ellise made the whole experience a whole lot easier and is a credit to the business she is representing. My whole experience with Balmer & co has been fantastic from meeting Ellise to the customer service on the phone. Couldn’t recommend them enough!
1/5
GoogleAfter 14 years I left Balmer & Co in June 2025 been left disappointed and traumatised how little interest property is paying to landlords and tenant satisfaction. After tenant notice for over 30 days couldn’t advertise my property. They didn’t respond to any of my emails when they been challenged, ask questions as amateur property letting agent. They don’t act in landlords & tenant interest. Couldn’t sort council tax bill to correct dates. Team working for Balmer & Co they have very limited experience (as they got very high rotation of staff, can’t keep up who is responsible for your property) in property management and demonstrate a lack of professionalism. Additionally, their customer service skills are underdeveloped competence in property management. Their approach to customer service is unprofessional and suggests minimal training or expertise.
5/5
GoogleExcellent service from start to finish, Beth kept us informed throughout the sale and was extremely helpful with any questions we had nothing was too much trouble.
5/5
GoogleSold our house with Balmer & Co, amazing team, highly recommend Kieran Doherty & Beth. Would definitely use them again to sell or buy a house! x
1/5
GoogleI feel the need to amend my review after being contacted by Balmer & Co in Atherton about my earlier feedback. My original review reflected my experience after having an offer accepted, once the offer was agreed, communication stopped, and there was no initiative to ensure all parties were progressing promptly. I had to chase every update myself, and the process was unnecessarily frustrating. After posting this, I was contacted by Kieran from Balmer & Co. Instead of asking what could be done to improve their service, he told me I was ignorant of UK property law and attempted to “enlighten” me. I do not know why he felt the need to emphasise UK law, nor why he seemed surprised by my negative review when others have also shared similar feedback about their service. He even said he found my comments amusing. I was expecting a constructive conversation but instead received an unprofessional, rude, and arrogant lecture. This experience only reinforces my opinion that their post-offer service and attitude towards customer feedback are extremely poor.
5/5
GoogleBrilliant service Lauren and her team couldn’t do enough for me I had a bit of trouble filling in the documents but they invited me in to the office to help me filling them in very polite with fantastic customer service I would recommend them to anybody trying to sell there property a credit to the company
5/5
GoogleWell where do i start! From the beginning Balmer and Co have been amazing from Lauren doing the valuation and selling our house within 48 hours to Beth handling everything from then on we couldnt of asked for better! They both went above and beyond and we are super happy with the service! Thankyou so much Balmer and Co for everything. The Nixons x
5/5
GoogleWe were originally up with another agent, but when our buyers pulled out, we came to Balmer, who from the very first instant were fantastic! They were so communicative, they clearly have a wealth of knowledge behind them and would explain things in a clear understandable way. We really felt cared for by them, and not just another client to add to the tally. Thank you so much for all your help!
5/5
GoogleI would definitely recommend using Balmer & Co. Professional, friendly and efficient service. All staff are approachable and happy to help. Lauren was excellent, keeping us up to date every step of the way, nothing was to much trouble for her, always happy to help. Removing some of the stress of selling and buying.
5/5
GoogleWould like to thank all the amazing staff at Balmer and Co for all their help advice and support whilst selling my property. I had lived there for 71years so I had never done anything like this and they guided me through everything. I would highly recommend them to anyone.
5/5
GoogleOur experience with Balmer & Co has been excellent. Communication with Zoe was great from the start, with all our emails and queries being answered quickly and once we’d applied for our dream property everything was sorted for our chosen move in date. The inventory was detailed and all documents were organised for before our move in. Couldn’t have asked for a better experience so far!
5/5
GoogleBeth Heaton was fantastic and kept me updated regarding my house purchase. I would recommend using Balmer & Co to sell your house. Thankyou for a great service
5/5
GoogleI approched Balmer and Co to sell my home after previously having a bad experience with another local estate agent, and it was the best decision I have ever made. The whole process was handled so professionally, Tory and Kieran were amazing from start to finish, always responding to my calls and emails, and keeping me calm throughout. The photos taken of my property were done to the highest quality and I genuinely believe this was the key to selling our home. I would highly recommend them to anyone who is thinking of selling their home, they make what is known as a very stressful process as easy as they can from their end. I wish every estate agent were like Balmer and Co!
5/5
GoogleThank you to Holly and Amber at Balmer & Co who have made moving into my new flat super easy and with the best customer care I’ve received from an Estate Agents. They have gone above and beyond to make sure our switch was swift and comfortable Highly Recommend !
5/5
GoogleLauren has been absolutely amazing through the whole process of buying my new property. She has been very responsive and kept me updated with the progress all the time. The communication was fantastic and I can't thank Lauren enough for providing such a good service. Thank you.
5/5
GoogleBalmer & Co have been fantastic throughout the whole process of selling my family home. The service was seamless from start to finish. Lauren was great and kept us upto date with the hole process. Couldn't fault her in anyway. Pleasure to use this business, highly recommend.
5/5
GoogleGreat service from Balmer at competitive rates. Valued our home at a realistic rate and not just one for a quick sale!!! Quality write up with good photos that showed a true representation of our property. Progression chased frequently by the team helping to keep things moving forward. I'd recommend Balmer to anyone looking to sell and achieve a realistic value.
5/5
GoogleI cannot recommend Josh and the team at Balmer & Co highly enough. The 3D tour and pictures were outstanding, we got viewers within the first couple of days of our property being advertised on line and got a sale the following week. Josh kept us informed at all times and nothing was to much trouble. Very professional and personable service. Highly recommended.
5/5
GoogleA wonderful team in Tyldesley to work with. My house move experience with Kieran and Rochelle has been smooth , friendly, professional and 1st class!! A great process, which made the whole of my house move feel easier. Would definitely recommend and use again . Thank you very much guys xxx Karen
5/5
GoogleHad my property on with another agent then switched to Balmer &Co. The new photography really brought in the viewers, communication was key for me, even if it’s not good news. The team were excellent, marketing, photos, pricing and customer service are second to none. They got the sale and then the after sale agent (Beth) communicated well and kept me informed. Beth, Lauren, Charlotte, Rochelle, Amber and Kieran have gone above and beyond to make the sale a breeze, thank you all and I would highly recommend you!
5/5
GoogleThe best - will take the best pictures, get the price right, communicate perfectly - treat you like one of the family and fight to get you everything over the line. wonderful people and highly recommended. Victoria has been relentless in securing our dream home. Kieran got the ball rolling and made sure we got the best of everything. Thanks so much!
5/5
GoogleRecently purchased an apartment through Balmer and Co. Right from the beginning they were there to support me as a first time buyer. They were responsive and helpful during the initial stages and were always in touch or at the end of the phone, when needed, during the purchase to see how they could help. Victoria was brilliant and really helped out, answering any questions, big or small, that I might have as a first time buyer. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery good Estate Agents. I have dealt with Kieran and Rochelle in relation to the purchase of my mother’s house and now my father in laws. They are always available for any queries and go the extra mile to ensure the purchase goes as smoothly as possible!
5/5
GoogleExcellent service from start to finish! Knowledgeable about their business. Thanks go to all the team I would definitely recommend.
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Tell us what you need and we'll put you in touch. Balmer and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tyldesley.
