5/5
GoogleShanice was wonderful - very proactive and communicative and while I didn't end up renting with Foxtons (this time), I had a great experience.
Trusted Agent profile · Twickenham, Middlesex
Foxtons Twickenham reviews
★★★★★
309 reviews across 1 platform
20-24 York Street, Twickenham, Middlesex, TW1 3LD
Part of Foxtons, see every office.
Foxtons's office in Twickenham, Middlesex, at 20-24 York Street, is rated 4.8 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.8.
Reviews
Every review we hold for the Twickenham office, from every platform, shown as written. First names only.
Google5/5
GoogleI have negotiated to a lot of agents during last month, but here I met the most kind and proactive. Thanks Louis and Shanice for helping me! You are the great team!
5/5
GoogleI can’t attest to Foxtons as a whole because I only dealt with one person… but count yourself lucky if Manu picks up your search for you. He spent time understanding me, knowing I needed to travel far for viewings so he grouped a bunch together every time I saw him. He never gave up, dealing with my pickiness and remaining excited to find me the right place. He was realistic, being truthful open and upfront about anything he thought I should know about. We really got to know each other over the few weeks I was searching and that made our time together genuinely enjoyable. And to top everything off… even though I found a property through another estate agent, he was genuinely thrilled for me when I told him, and gave me immediate advice. To sum up… if you want an estate agent who is on your side and genuinely cares, ask for Manu. I’m gutted I didn’t find a property with him as I would have loved to continue the property buying process together! If I end up wanting to sell in several years time, I know who I’m hunting down!
5/5
GoogleShenice Miller was extremely helpful. She went above and beyond by leaving the office to conduct a virtual viewing on short notice and constantly stayed in touch. A very kind and reliable person.
5/5
GoogleOur 9th floor apartment overlooking the river in Teddington did not sell last year, despite the best endeavours of 2 different Agents, first a national name, then a local one. But then it wasn't an easy year. We commissioned Foxtons in January of this year, and despite the continuing Covid restrictions the viewings started to come, and in some number. The team was led by Michael Owen, Sales Manager at their Richmond and Twickenham Office, and no matter the initial absence of substantial interest and offer, he managed his regular communication to us in a planned, frequent, and throughly thoughtful way. A true professional. Once an offer was made on our property by a prospective buyer the handling of the account switched to Manu Khanna, Sales Negotiator. Manu then proved himself to have all the essential skills, necessary to take clients seamlessly through the process of sale - from initial offer, sales negotiation, search, survey, exchange, right through to completion. You felt at times as though you were his only client, and we cannot fault the work ethic, attention to detail and excellent communication skills he brought to the sales process. In summary, we cannot fault the excellent service and levels of customer service provided us by the Richmond and Twickenham Office. Thank youPositiveResponsiveness, Quality, Professionalism
5/5
GoogleHands down a different experience to the rest. Foxtons will look after you with a personal touch. Thanks to Oscar Pearson for all the help recently finding a rental home.
5/5
GoogleA huge thanks to Shanice. One of the best experiences I have had with an estate agent in a while - very refreshing, would definitely recommend!
5/5
GoogleWould highly recommend Cameron Mitchell if you are looking for a flat in to rent in the Richmond area. Super helpful and responsive & provided great customer service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had a great experience with Foxtons in Twickenham, Debora was who I was dealing with I the purchase of my property. Debora was very helpful, kept in contact at all times and really assisted where I had difficulties with my solicitor. Would definitely recommend.
5/5
GoogleAlan and the team at Foxtons have been really attentive and helpful in assisting me with my house sale
5/5
GoogleAlan Groom from the Richmond & Twickenham Sales team dealt with our purchase with humour, confidence and enthusiasm. From the viewing through the offer and sales process he kept us informed every step of the way. Highly recommend him and the branch team; really fantastic communication and excellent customer service.
5/5
GoogleLouis is excellent. I kept changing my decisions to move in/out of the property. He was very accommodating and managed it very well. Would highly recommend him.
5/5
GoogleI was looking for a new property to rent in Teddington, Faid was fantastic through the whole process, excellent communication and extremely helpful and patient. I definitely recommend him if you are looking for a new place to rent.
5/5
GoogleHi, I was looking for a new property to rent in Richmond. Oscar and Sandy were very friendly and offered me a very nice experience. I definitely recommend both if you are looking for a new place to rent.
5/5
GoogleThanks Alan, for your professionalism, your competence, your enthusiasm in finding the right properties and giving always the best options and advices, Xxx Elena
5/5
GoogleAlan Groom has been very helpful during these challenging times we are facing in the market. I would highly recommend him as an agent to deal with.
5/5
GoogleThanks Harry and Louis for helping in rental a pet friendly property! Louis is patience and professional to answer my questions and follow up the contract.
1/5
GoogleVery poor customer service. Not the firsdt time I have tried to view a property to let through this office and every time they either never get back to me on my enquiry or many days later when it is too late. I know all agents in this area are busy, but they have just forgotten what customer service and treating people with respect is all about. Steer clear if you can.
5/5
GoogleHad a great experience and Shanice was an excellent agent through the process. Very conscious of our needs and understandable of the pressure of getting a flat.
5/5
GoogleShanice was really attentive, understood my needs and helpful with helping me find a rental property, I highly recommend her service. Thanks so much for your help Shanice!
5/5
GoogleOscar went above and beyond to help us. It was great working with him and I would recommend Oscar to anyone looking for a property.
5/5
GoogleDebora was very helpful with our property search.
Agent replied
Thanks for your review! Great to hear you were happy with Debora's service.
5/5
GoogleManu was 1st class in delivering an end to end service and grafted our sale, he really went the extra mile, winner ..
5/5
GoogleMany thanks to Foxton and especially to Oscar Pearson! He is professional polite gentleman, during our meeting has arranged viewings on many apartments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
