Trusted Agent profile · Tunbridge Wells
★★★★★
11 reviews across 1 platform
82, St. James Road, Tunbridge Wells, TN1 2HN
SouthEastPML's office in Tunbridge Wells, at 82, is rated 1.7 out of 5 across 11 reviews on 1 platform, including 11 Google reviews rated 1.7.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
1/5
GoogleVery non cooperative staff with very poor attitude towards clients. Since past two weeks I am struggling to get a letter from them confirming that as tenant I am able to accommodate three adults in a four bed property. It is sheer absurdity.
1/5
GoogleIf I could give zero or minus stars I would. They do not answer the phone despite calling them every day for a week. They are without a doubt the worst company I've ever had the displeasure of dealing with. I simply wanted to rent a property and I even offered to pay 6 months rent in advance but they still don't seem to care. I don't understand how they make any money and I have now given up on securing that property due to repeatedly being ignored. I have asked them twice to email me the details and application forms for the property and still nothing. On a further note, the property itself had a washing machine directly behind the bath which is actually illegal and I was going to get them to change that however, since I can't actually ever get hold of them, I don't see that happening. I would advise anyone looking into a property with them to just not waste the time and effort and I strongly advise landlords not to use them as you will never get anyone to rent or buy your property!
1/5
GoogleWorst costumer service ever,been trying to ring them for a whole day and they dont bother to answer the phone,left a message still was ignored. sent an email which they then replied requesting some information i sent it back and i have waited and waited and nothing. How can they possibly rent any properties with this kind of attitude. Dont waist your time.
1/5
GoogleSave yourself a lot of hassle and stay clear of South East Pml. Terrible letting company, no maintenance or support offered on properties when things need repairing, never answer the phone and swindle you out of your deposit at the end! Worst company I have ever had the misfortune of dealing with!
1/5
GoogleUseless. Impossible to get hold of them. They never answer the telephone, their mailbox is always full so you can't leave messages and they don't respond to emails.
5/5
GoogleI used South East PML for 7 years. I always received good service from them and found they came to call outs quickly. Decent service 👍PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleDidn’t show up to a viewing, and didn’t respond to phone calls from 3 different phones to ask where they were.NegativeResponsiveness, Professionalism
1/5
GoogleTotal useless agency, tried ringing 5 times during the day, left a voicemails asking to call back, few days later still waiting for a call back...
1/5
GoogleWorst !!! waited half an hour for them infront of property no 1 turned up call them 50000 times they didnt pick worst worst worst property agents I hv ever seen !!!
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
SouthEastPML's Tunbridge Wells office has 11 reviews across 1 platform: 11 on Google.
SouthEastPML Tunbridge Wells is rated 1.7 out of 5 across all 11 reviews, and 1.7 out of 5 on Google from 11 reviews.
SouthEastPML Tunbridge Wells, 82, St. James Road, Tunbridge Wells, TN1 2HN.
