Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWould highly recommend you to anyone wishing to rent a property. I dealt with Tom who made the whole process run smoothly thank you.
Susan · 2 April 2026
Agent replied · 16 April 2026
Thank you very much for the review Sue. It's very pleasing to know you had such a positive experience and wish you all the best in your new home. Regards, Tom and Darren.
★★★★★ 5/5
GoogleI can't recommend Randall and Valentine highly enough! From the very first viewing to moving into my new home, they have been absolutely brilliant. Their communication has been outstanding, always responsive, friendly and professional. They made the entire process smooth and stress-free, which is exactly what you want when renting a property.
It's clear that they genuinely care about their tenants and go above and beyond to provide an exceptional service. If you're looking for a letting agent that is efficient, approachable and truly invested in their clients, Randall and Valentine are the ones to go to!
Thank you again for everything!
Laura · 25 March 2025
Agent replied · 12 April 2025
Hi Laura, thank you so much for your review. It's really pleasing to hear that you had such a positive experience, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleDarren kept us up to date and the transition went very smoothly when our landlady decided to change management of the property that we are renting to Randall and Valentine. All subsequent communications and requests have been dealt with professionally, courteously and efficiently. From a tenant's point of view, I highly recommend Randall and Valentine.
Megan · 20 June 2023
Agent replied · 19 June 2024
Hi Megan, Thanks very much for your 5 star review and we are very pleased to hear that the service you have received from us at Randall and Valentine Residential has been a satisfying experience. Regards
★★★★★ 5/5
GoogleVery satisfied with the service of Randall and Valentine. Both Darren and Tom kept us fully informed during the letting process and we’re so helpful in ensuring our new tenants moved in without a hitch. Highly recommend!
Jane · 20 June 2023
Agent replied · 19 June 2024
Thanks so much Jane. Great to know that you have been happy with service received and really appreciate you taking the time to leave your feedback.
★★★★★ 5/5
GoogleRandall & Valentine were excellent in the process of acquiring our wonderful apartment. Special mention of Tom who gave impeccable service and help! A wonderful team and great communication after letting as well. Thanks Tom & Darren!
Shornell · 20 June 2023
Agent replied · 19 June 2024
Hi Shornell, Many thanks for taking the time to provide your feedback on the service received. We are delighted that you have have had such a a positive experience. Regards, Randall and Valentine.
★★★★★ 5/5
GoogleThe whole moving experience with these people has been very smooth, they have been very efficient with regards to any questions I had and explained everything to to me very clearly! They have been more then helpful whilst acting in the most professional way. Thank you!
Sally · 10 May 2025
Agent replied · 25 May 2025
Hi Sally, Thank You for taking the time to leave a review. We are so pleased the the experience has been a positive one. Regards Darren & Tom.
★★★★★ 5/5
GoogleI changed to Randall and Valentine because the letting agents who I had been with for many years had become part of a nationwide group. It became very difficult to speak to anyone local and who knew my 3 properties personally. Randall and Valentine have turned out to be a first class choice: they are local, know my properties well and are easy to contact. In addition, their service (payments; repairs; etc.) is prompt and efficient. Their rates are very reasonable.
I would thoroughly recommend them.
Richard · 20 June 2023
Agent replied · 19 June 2024
Hi Richard, thank you very much for taking the time to write this review. It's really satisfying to hear your feedback and know that you are receiving the positive service that we set out to deliver for our landlords
★★★★★ 5/5
GoogleVery personal and efficient service, Tom made very easy all the renting and moving process.
Definitely recommended
Elisenda · 16 April 2024
Agent replied · 19 June 2024
Hi Elisenda, many thanks for taking the time to leave your review and it's great to hear that you have been satisfied with the service which you have received. All the best, Randall and Valentine
★★★★★ 5/5
GoogleRandall and Valentine have been friendly and very helpful with our recent move
Grace · 16 December 2025
Agent replied · 16 April 2026
Thank you Grace for your review and we both at Randall and Valentine wish you all the best in your new home. Regards
★★★★★ 5/5
GoogleVery friendly & efficient!
Lisa · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review Lisa, and we hope the move went well!
★★★★★ 5/5
GoogleVery happy with the service received from Randall and Valentine. I needed to move quickly and nothing was too much trouble for them. Clear and quick communication and a quick turnaround.
Edstannard · 26 March 2025
Agent replied · 10 August 2025
Thank you Ed, for taking the time to leave your review and it's great to hear that you have had such a positive experience.
★★★★★ 5/5
GoogleAbsolute outstanding service. As a tenants we felt full support and could always seek for professional help. Its extremely rare to find a company that treats their customers as a family. Highly recommend as you will be in a safe hands !!
Regards,
Ausra
Ausra · 9 September 2024
Agent replied · 19 June 2024
Thank you for your review Ausra. Great to hear you had such a positive experience and we wish you all the best. Regards, Randall and Valentine
★★★★★ 5/5
GoogleGreat service from start to finish. Tom is professional and extremely helpful. Would recommend to anyone.
Peter · 20 June 2023
Agent replied · 19 June 2024
Thank you very much for taking the time to leave your review Peter, and for your recommendation. It's great to know that have had a positive experience and we hope that you enjoy your travels!
★★★★★ 5/5
GoogleTom at Randall & Valentine moved us from one property to a new one and although there was a few hiccups along the way (which were totally out of Toms hands!) he always kept us informed and up to date. We got there in the end and the move …
S · 16 April 2024
Agent replied · 19 June 2024
Thanks so much for your review and and we wish you all the best in your new home. Regards, Randall and Valentine.
★★★★★ 5/5
GoogleI couldn't recommend Randall and Valentine enough! They have made a rental experience from what I thought would be a struggle to a breeze.
Kathryn · 22 March 2025
Agent replied · 25 May 2025
Hi Kathryn, Thank You Rebecca for taking the time to leave a review. We are so pleased the the experience has been a positive one. Regards
★★★★★ 5/5
GoogleHaving been a landlord for 30 years, Randall & Valentine set the standard for what a Letting Agency should be. Communication, Service & Value for Money all 2nd to none. They are personable, approachable, & professional along with good sense of humour!
Suzi · 16 April 2024
Agent replied · 19 June 2024
Hi Suzi, Many thanks for your amazing review and really pleased that you have been so satisfied with our service. Regards, Tom and Darren
★★★★★ 5/5
GoogleWe have used Randall and valentine multiple times for lettings. Very competitive on price, excellent service, and always there to help should any issues or advice be required.
Highly recommend.
Sam · 9 September 2024
Agent replied · 24 August 2024
Thanks very much Sam. Really appreciate you taking the time to review our services and great to hear that you have had such a positive experience.
★★★★★ 5/5
GoogleAmazing company to deal with, super efficient, super helpful really approachable just an absolute breath of fresh air to deal with. Wish i could give 6 stars. Gw tunbridge.
Gary · 16 April 2024
Agent replied · 19 June 2024
Hi Gary, Many thanks for taking the time to provide your feedback on the service received. We are very pleased that the service you have received has been a positive experience for you. Regards
★★★★★ 5/5
GoogleTom from Randall & Valentine has always given a first class service on our property rentals. I would highly recommend him and Randall & Valentine as a company.
Nick · 16 April 2024
Agent replied · 19 June 2024
Many thanks for your review Nick. Great to hear you had such a positive experience and we wish you all the best. Regards, Randall and Valentine
★★★★★ 5/5
GoogleWonderful team- professional, kind and reliable. Was a pleasure to rent from them, they always sorted any issues quickly and were easily contactable. Would recommend!
Kubra · 16 April 2024
Agent replied · 19 June 2024
Thank you for your review Kubra. Great to hear you had such a positive experience and we wish you all the best. Regards, Randall and Valentine
★★★★★ 5/5
GoogleThe service provided by Tom and his colleagues was first class, which made the whole process very efficient, straightforward and hassle free.
Tim · 16 April 2024
Agent replied · 19 June 2024
Thank you Tim, for taking the time to leave your review and it's great to hear that you have had such a positive experience.
★★★★★ 5/5
GoogleExcellent communication and always very efficient. Would highly recommend.
Lewis · 13 November 2024
Agent replied · 11 November 2024
Thank you Lewis for your review and we both at Randall and Valentine wish you all the best for the future. Regards
★★★★★ 5/5
GoogleI have known Darren and Tom for many years and agree with what Richard Stuart-Pennink has written. I think that tenants are happy with Randall and Valentine too, which is important.
Susie · 20 June 2023
Agent replied · 19 June 2024
Thank you very much Susie for taking the time leave your feedback and pleased to know that you have been happy with the service received :)
★★★★★ 5/5
GoogleGreat estate agent. Second property rented through this company. Fast, efficient and organised. Both Tom and Darren are also really personable guys and make the whole process smooth and easy.
Theo · 20 June 2023
Agent replied · 19 June 2024
Hi Theo, Thanks very much for taking the time to leave such a positive review. We are very pleased to hear you experience with us has been a satisfying one. Regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.