Trusted Agent profile · Tunbridge Wells
★★★★★
63 reviews across 1 platform
47, High Street, Tunbridge Wells, TN1 1XL
Knight Frank's office in Tunbridge Wells, at 47, is rated 4.5 out of 5 across 63 reviews on 1 platform, including 63 Google reviews rated 4.5.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleWe had a long delay in getting our sale to the point of exchange. Simon was extremely supportive and went beyond the call of duty to help this process. All the staff were 100% professional and always dealt with any requests immediately, there was no frustration in waiting for them to respond. We would definitely recommend Knight Frank.
2/5
GoogleReally not good. Bought a house with KF representing the seller. They were consistently poor at communications, frequently failed to return phone calls or emails in a timely manner and frankly made the process more convoluted than it needed to be. The most frustrating agency that I’ve used in any of my five house moves in my view. Would be one star but we bought the house, so… Interestingly, I left a review here after the house buying process completed last year but the review seems to have disappeared. So reposting.
5/5
GoogleWe have just bought a house through Knight Frank, dealing with Ross throughout the process. Ross has gone above and beyond the call of duty on several occasions, helping to ensure that the chain remains intact and moves forwards despite some challenging timescales. He’s been brilliant. We have no plans to move again for a very long time, but if we did I’d have no hesitation in instructing Knight Frank.
Thank you very much for your kind review Joanne. We are so pleased to hear that you are happy with the service you received from us and are delighted to have assisted with your purchase. We wish you many happy years in your new home, from Ross and the team here at Knight Frank Tunbridge Wells.
5/5
GoogleOutstanding. Mark Yelverton and his team delivered a seamless and truly superior service.Well done Knight Frank and Mark. John Hill
Hi John, thank you so much for the brilliant review. You have been a pleasure to deal with and we wish you all the very best in your new home. Stay in touch - we would be delighted to help you move again one day!
5/5
GoogleSimon went above and beyond to make the transaction happen and thanks to well organised vendors this ended up being a relatively straightforward process. Well done Simon and team.
2/5
GoogleReally not good. Bought a house with KF representing the seller. They were consistently poor at communications, frequently failed to return phone calls or emails in a timely manner and frankly made the process more convoluted than it needed to be. The most frustrating agency that I’ve used in any of my five house moves in my view. Would be one star but we bought the house, so… Interestingly, I left a review here after the house buying process completed last year but the review seems to have disappeared. So reposting.
5/5
GoogleThanks for attentive service from start to finish. Thanks Simon Biddulph.
Thank you very much Gordon. It was a pleasure working with and thank you for your instructions. All the best. Simon.
5/5
Googlereceived consistently good advice and service in changing market conditions
Dear Mr Watson Thank you very much for your kind review, it was a pleasure working with you. Wishing you all the best, Simon & the Knight Frank Tunbridge Wells team
5/5
GoogleExcellent, professional service from a very pleasant team. Many thanks
Ruth, it was a pleasure to be your selling agent and for a house which hasn’t been on the market for several decades. Delighted that you found a family who will love it as much as you have, and wish you well with your new adventures. Best wishes, Ross & the Knight Frank Tunbridge Wells team
5/5
GoogleSimon at Knight Frank has been excellent, very happy with the service I received selling my property. He and the team were thoroughly professional and went above and beyond to understand the property I loved so much and attracted a host of wanting buyers; attracting 5 viewers within the opening week of listing, would highly recommend to anyone looking to sell property in the Tunbridge Wells Area. Mark
5/5
GoogleVery impressed with the service from start to finish. We sold and bought through Knight Frank in Tunbridge Wells and exchanged contracts within 6 weeks from going on the market. Impeccable service from the whole office and especially from Dan and Rupert. Thanks for everything!
Hi Rebecca, thank you very much for your kind review. A great result! We wish you all the very best with your new property and hope to act for you again in the future.
5/5
GoogleWe have received an exceptional, highly professional service from everyone at the Tunbridge Wells office. Each part of the process has been managed by Rupert Connell, not only very efficiently, but also with a lovely level and style of inter-personal skills.
Dear Michael, Thank you very much indeed for your kind Google Review. It has been a great pleasure acting for you and a really lovely property to be involved with. I am so glad that everything seemed to go smoothly and we all look forward to having the opportunity to act for you again at some time in the future. Many thanks again, Rupert.
5/5
GoogleKnight Frank offered a very sound strategy for the sale of Southern Heights, which was subsequently executed to the letter. We could not have been happier with the service we received from the team in Tunbridge Wells throughout the process.
Thank you for taking the time to write a review Ben. It's great to hear that you were happy with the service you received and we very much look forward to acting for you again in the future. Wishing you a very Merry Christmas and a Happy New Year from the team here at Knight Frank in Tunbridge Wells.
5/5
GoogleKnight Frank have successfully marketed 2 properties for us. The team in Tunbridge Wells are friendly, professional and knowledgable. Dan Aldred really knows his market and we trust his advice. We wouldn't hesitate to recommend them.
Thank you for a great review Caroline. We look forward to acting for you again in the future!
5/5
GoogleThe KF team in Tunbridge Wells, led by Simon Biddulph, is very strong in the Sussex/Kent market. Long experience in the area, an excellent understanding of the market and the importance of personal service make them a pleasure to deal with. Nothing is too much trouble.
5/5
GoogleSimon Biddulph has exceptional knowledge of the local housing market. He and his team were proactive, friendly and realistic in their approach to selling our house. I would recommend them without hesitation.
Thank you ever so much Camilla. We are so pleased to hear that you are happy with the service you received from us and hope to act for you again in the future. Best wishes from Simon and the team at KF Tunbridge Wells.
5/5
GoogleMy dealings with Mark Yelverton left me wondering quite why other estate agents can't be so professional, forward thinking and just an absolute pleasure to deal with.
Thank you ever so much Guy. We are so pleased to hear that you are happy with the service you received from us and hope to act for you in the future. Best wishes from Mark and the team at KF Tunbridge Wells.
5/5
GoogleOur second purchase with Knight Frank over the years. Most recently, a most professional and personal service from Daniel Aldred who guided us through a fraught purchase process.
Dear Gavin, thank you very much for your review. It is great to hear that you are happy with the service you received from Daniel and hope to act for you again in the future.
5/5
GoogleGreat experience buying through KF Tunbridge Wells. Simon, Julia and the whole team could not of been more helpful. Would definitely recommend.
Dear Gemma, Firstly we are so pleased for you and the family, it is a beautiful house and I am sure that you will make it an exceptional family home. Mayfield is a wonderful village. Thank you so much for your kind words regarding Simon and Julia, they are exceptional agents and help set us apart from others. We will really look forward to handing over keys to you at completion.
5/5
GoogleThe KF team handled our sale and purchase from start to finish and we are delighted everything held together and went through for us.
Hi Alex, thank you very much for taking the time to leave a review. We are absolutely delighted that completion has taken place on your sale / purchase and it was a pleasure to act on your behalf. We wish you all the very best in your new home. Best wishes from Dan, Rachel and the team at KF Tunbridge Wells.
5/5
GoogleGreat service from Dan, who is very professional and knowledgable on the Village area in Tunbridge Wells. He also found us a great buyer!
Thank you for a great review Catherine. We are so pleased that you are happy with the service provided by KF and hope to see you soon!
5/5
GoogleThe team at Tunbridge Wells are a real asset to Knight Frank. Our recent property purchase was made so easy because of the help and support offered by the team. A big thank you, especially to Simon.
5/5
GoogleGreat service from Dan, who is very professional and knowledgable on the Village area in Tunbridge Wells. He also found us a great buyer!
Thank you for a great review Catherine. We are so pleased that you are happy with the service provided by KF and hope to see you soon!
5/5
GoogleExcellent service. Simon Biddulph handled the sale of our house extremely well, under very testing circumstances for all involved. Thank you!
Dear Sonya, thank you so much for the lovely review. We are really pleased you are happy with our service. Look forward to working together in the future.
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