Trusted Agent profile · Tunbridge Wells
★★★★★
543 reviews across 2 platforms
17 Mount Pleasant Road, Tunbridge Wells, TN1 1NT
Jackson Stops's office in Tunbridge Wells, at 17 Mount Pleasant Road, is rated 4.6 out of 5 across 543 reviews on two platforms, including 53 Google reviews rated 4.5.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
TrustpilotVery handled sale by Jamie of the…
Very well handled sale by Jamie of the Chelmsford branch. Thank you for making it simple
Dear Rory, thank you for taking the time to leave us a five star review, highlighting Jamie Stephenson's expertise. Best wishes from us all at Jackson-Stops.
5/5
GoogleI have let my property through Jackson Stops for three years with one recent change of tenant. They have always been helpful, friendly and professional. Communication has been good. Lyn or a member of her team is always on hand to deal with issues or offer advice. I would recommend their service.
5/5
GoogleMonica, Katie and the lettings team at Jackson Stops have been polite and professional at all times, Making sure that all arrangements were in place, even at short notice. I would wholeheartedly recommend Jackson Stops for rentals.
5/5
GoogleJackson Stops Tunbridge Wells have handled my recent house sale but I have also purchased a house through them in the past. I can’t fault the service I have received on either occasion. The staff are professional but friendly and deal with enquiries efficiently and are excellent communicators. I can’t recommend them highly enough.
4/5
TrustpilotNewmarket team
Polite staff that are willing to help their customers in a timely manner. Very happy with the service.
Dear Niall, thanks for sharing your experience of our Newmarket branch, highlighting their polite and professional manner. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotFrom the beginning of the process to…
From the beginning of the process to the last minute Jackson-Stops company was very helpful and responsive.
Dear Jamal, thank you for leaving us your five star review and feedback. Best wishes from us all at Jackson-Stops.
1/5
TrustpilotUnderhand
Rented with them for just over a year - left the place in better condition that received but still received a large bill for professional cleaning. Incidentally some of the charges they leived throughout the process have now been made outlawed I belive which should tell you something about their integrity!
5/5
TrustpilotVery Professional
Very good communication and considerate regarding Covid precautions. Timely viewings scheduled over a short time frame.
Dear Heather, thanks for highlighting our communication skills and punctuality, best wishes from us all at Jackson-Stops.
5/5
TrustpilotWent to view a Flat with Val
Went to view a Flat with Val, she was on time and ready to greet us upon arrival. Very informative and professional throughout the viewing. She was not at all pushy and stood out from some of the other Estate Agents I have used recently. I would recommend based on my experiences so far.
4/5
GoogleJackson-Stops sold us our new home and were a pleasure to work with throughout the process.
5/5
TrustpilotBrilliant service
Brilliant service, thanks very much @nathan. We love our new home.
Glad to hear it Luca, thanks for your review!
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Thanks Sean, we're glad to have helped!
5/5
GoogleJackson Stops under Katie Etheridge and More recently Lyn McDonald have been looking after the fully Managed Let on our property. They have always taken our best interests to heart and been excellent at keeping in touch. Thank you to a great Team
5/5
GoogleMy wife and I are extremely grateful for the excellent professional service we received from everyone at Jackson Stops. The process during these very difficult times from start to finish was bang on point. Very friendly people.
5/5
GoogleExcellent service often going the extra mile to help things along smoothly. Thank you to all the team.
Thank you very much for your words Nicky, we are delighted you were pleased with our service and trust you are settling in to your new home happily. Kind regards, Gavin.
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleThe Jackson Stops Tunbridge Wells team have set a new exemplary service standard despite difficult lockdown restrictions. Had Jackson Stops communication standards been matched by other agents we would not be facing significant difficulties buying another property.
5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
5/5
GoogleDebbie at Jackson Stops is friendly, honest, tenacious and really puts in the time and client care that is so valuable when buying a home. We couldn’t have been happier with the service provided. Thank you!
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
5/5
GoogleLyn McDonald has been professional from start to finish and went above and beyond to assist my move , so I would highly recommend Jackson Stops Tunbridge Wells
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
