Trusted Agent profile · Tunbridge Wells

Jackson Stops Tunbridge Wells reviews

4.6

★★★★★ Excellent

543 reviews across 2 platforms

17 Mount Pleasant Road, Tunbridge Wells, TN1 1NT

Jackson Stops's office in Tunbridge Wells, at 17 Mount Pleasant Road, is rated 4.6 out of 5 across 543 reviews on two platforms, including 53 Google reviews rated 4.5.

Google logo

4.5 / 5

53

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jackson Stops, first class execution …

Jackson Stops aimed high on the valuation and delivered. Very determined / hands-on approach. Attracted a lot of interest and numerous visits. Well done to the Bridport & Dorchester team!

Julian · 4 August 2022

Agent replied · 13 June 2024

Hi Julian, thank you for leaving a review about the determined/hands-on approach you experienced with our Bridport & Dorchester team, and we are pleased you had such a positive experience. Best wishes from all of us at Jackson-Stops.

1/5

Trustpilot

Very poor communication & of-the-scale…

Very poor communication & of-the-scale valuations, their aggressive approach sticks out like a sore thumb. Use them at your peril but if you’re selling it means you will be on the market for a long long time.

Gabby · 6 July 2021

Agent replied · 13 June 2024

Dear Gabby, thank you for sharing your experience. Please could you let me know the branch location so that we can take your feedback further? My email address is social.media@jackson-stops.co.uk. Many thanks in advance, Jo from the Jackson-Stops marketing team.

5/5

Trustpilot

Very happy customer

Fantastic help and attention to detail. Couldn't ask for a better service.

Roderick · 24 November 2023

Agent replied · 13 June 2024

Dear Roderick, we couldn't have asked for a better review either! Thank you. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thank you Jackson - Stops

Excellent service . Property beautifully presented . Efficient Staff . A satisfactory commercial outcome.Had a Buyer on Day one !Thank you all .Would not hesitate to use your company again .

TC · 4 February 2022

Agent replied · 13 June 2024

Thank you for your five star review, we're proud to be described in this way! Best wishes from us all at Jackson-Stops.

5/5

Google

Excellent estate agents! We were let down last minute by a different agent and the staff at jackson stops pulled a miracle out of the bag to get us into the flat we loved with only 2 days notice. I would highly recommend them.

Jon · 16 April 2017

Agent replied · 24 August 2024

Thank you for your kind words, Gary. We were so pleased to help you and to be able to take some of the stress out of the situation for you. We do hope you will be very happy in your new flat. Best wishes, Katie Etheridge, Lettings Manager

5/5

Trustpilot

Very responsive from initial call

Very responsive from initial call, always someone to answer calls from their office in Bridport, great brochure produced and was able to get many viewings with an eventual sale.

VC · 4 May 2022

Agent replied · 13 June 2024

Thank you for your lovely review. We're delighted to hear how proactive and professional you found our Bridport and Dorchester team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Tenant experience

Professional and friendly team for us as tenants.

Ieva · 10 June 2025

5/5

Trustpilot

Light years ahead of the previous estate agent we used

Great experience with Jackson Stops & Anthony at the Woburn office in particular - light years ahead of the previous estate agent we used - would thoroughly recommend!

Matthew · 18 May 2022

Agent replied · 13 June 2024

Dear Matthew, thank you for your five star review of our Woburn branch, highlighting Anthony's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.

1/5

Trustpilot

Very poor and unprofessional

Very poor and unprofessional. Be very careful getting your house valued. Poor sales process. Wouldnt use ever again. If you are in the Oxted area many other more professional firms.

Adrian · 21 January 2022

Agent replied · 13 June 2024

Dear Adrian, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.

5/5

Trustpilot

Jackson Stops - Sevenoaks

Isabelle from the Sevenoaks office was extremely helpful and friendly throughout the entire lettings processed. The team are easy to contact and have been very accommodating to us as prospective tenants. Highly recommend.

Max · 2 July 2021

Agent replied · 13 June 2024

Dear Max, thanks for reviewing our Sevenoaks lettings team, we'll be sure to pass your feedback to Isabelle. Best wishes from us all at Jackson-Stops.

5/5

Google

We bought a cottage sold by Jackson Stops. Debbie Cobbold was entirely professional and straightforward. The whole experience was very positive.

Wynne · 16 April 2020

5/5

Trustpilot

Professionalism in difficult times…

I can recommend my selling experience with Jackson Stops, in particular the professionalism of Mandy Bissell who followed the process (during a difficult time with Covid and associated complications) from beginning to end.

Carol · 17 February 2021

Agent replied · 13 June 2024

Dear Carol, thank you for praising our professionalism during these challenging times, best wishes from us all, Mandy in particular!

5/5

Google

First-class, friendly and efficient letting service. Thanks to Lyn and colleagues for making it such a smooth and easy process.

Dalan · 16 April 2020

5/5

Trustpilot

The Pimlico office of Jackson-Stop provides an excellent professional service. Very satisfied.

The Pimlico office of Jackson-Stops sold my house. It was a very difficult market but they got a good price and I was very happy with the service. They clearly understood the market very well and gave me very good advice during the whole process. I would strongly recommend Jackson-Stops to others wishing to sell property in Pimlico.

Roger · 6 April 2022

5/5

Trustpilot

Superb Service

We had a superb service from Ria and James who kept us updated throughout the process and would not hesitate to use or recommend Jackson-Stops for any property requirements

Yvette · 11 October 2021

Agent replied · 13 June 2024

Dear Yvette, thank you for sharing your experience of our Barnstaple team, highlighting James and Ria's teamwork and professionalism. Best wishes from us all at Jackson-Stops.

5/5

Google

First-class, friendly and efficient letting service. Thanks to Lyn and colleagues for making it such a smooth and easy process.

David · 26 August 2019

5/5

Trustpilot

Amazing!

At every step ofrenting out the appartment, the whole team at Jackson Stops worked in harmony with great professionalism and compassion. They were just amazing!

Jamila · 24 March 2022

Agent replied · 13 June 2024

Dear Jamila, thanks so much for your glowing five star review! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Fantastic service

The experience of buying a house doesn't have to be stressful or time-consuming. With Lucy and her teams' professionalism and round-the-clock service, everything's made easy, quick and possible.

Alan · 28 September 2021

Agent replied · 13 June 2024

Dear Alan, we are delighted to receive your five star review, complimenting our professionalism and ability to achieve excellent results with minimum fuss. Best wishes from us all at Jackson-Stops.

1/5

Trustpilot

Be careful when engaging WA14 office

Be careful when engaging WA14 office. Seriously let down by the dog eat dog way of operating so went with competitors who are strait talkers and provide fair advice.

Gabby · 10 July 2021

Agent replied · 13 June 2024

Dear Gabby, we're sorry to see this review. We've raised this with our Jackson-Stops Hale branch director, Anthony Jevons, who cannot connect your experience with our business. We would welcome a chance to discuss this in person, please would you share your contact details via email to social.media@jackson-stops.co.uk? Many thanks, Jo from the Jackson-Stops marketing team.

5/5

Google

Lyn was great - very welcoming, responsive and friendly. Would recommend her and Jackson Stops any time.

Will · 16 April 2020

5/5

Trustpilot

Excellent service

The sale of our house was admirably handled by the Woburn office of Jackson-Stops and progressed incredibly smoothly with excellent communication in a timely fashion by the team

Vicky · 1 July 2021

Agent replied · 13 June 2024

Dear Vicky, thank you for acknowledging our Woburn team's high professional standards. Best wishes from us all at Jackson-Stops.

1/5

Trustpilot

Badly managed

If it were possible to rate the Teddington office with a minus 1, then this is what we would give. What started with an excellent user experience and pleasant staff, ended up with us being double crossed after paying a deposit and us losing the property that we were promised.Would not place any trust in this organisation. Pleasant staff but c**p and old fashioned management.

Expat · 12 January 2020

5/5

Trustpilot

Midhurst Jackson Stops

The team at Midhurst are highly professional. Nick, in particular, really took the time to thoroughly understand what we were looking for. Highly recommend in the West Sussex area.

P · 22 February 2021

Agent replied · 13 June 2024

We really appreciate your feedback and are pleased our Midhurst team delivered a professional service. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A Difficult purchase handled expertly

Brian Bishop, Taunton Office, piloted us through a complicated and difficult house purchase with great calmness and reassurance. He helped keep us sane!He was a pleasure to work with.

Paul · 22 February 2021

Agent replied · 13 June 2024

Dear Paul, thank you for your five star review, we're glad to hear Brian's experience shone through! Best wishes from us all at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviews
The Trusted Agent

Is this your office? Claim your page.