Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKaren and Alisdair were exceptional during the sale of my property. Due to missing paperwork and incorrect details from my Solicitor it made the sale very difficult and time consuming. Karen and Alisdair were excellent giving help and guidance from start to finish. If it would not have been for their help the sale would not have completed. Karen kept everyone updated at all times. I would certainly recommend their services and would not hesitate to use them again to sell or purchase a property. The words above and beyond come to mind, keep up the good work and thanks again.
Gary · 26 November 2025
Agent replied · 26 December 2025
Yes, exceptionally poor work from the previous Solicitor all those year ago and then the same firm but different person! It helps to have a proactive seller, so thank you for listening to advice, what had to be done and actioning it. Here to help in the future. Equus Property Sales Team.
★★★★★ 5/5
GoogleEquus, and particularly Celia, handled the purchase of our "Forever Home" with exceptional care and dedication. Despite some unforeseen obstacles, Celia went above and beyond to assist us. Her deep knowledge, tenacity, commitment, and professionalism are truly commendable. We can't thank her enough for all her help.
We highly recommend Equus based on our experience with Celia. At no point did we feel like it was just a transaction. Celia is completely committed, always reachable, and genuinely passionate about her role
Steve · 12 May 2025
★★★★★ 5/5
GoogleEquus have been dealing with our land sale, their staff are brilliant, in particular Celia who we have been dealing with has been so patient whilst being proactive with our complicated sale, nothing is too much trouble, she really has gone above and beyond and kept everything together for us. Fingers crossed for completion soon!
Suzy · 25 January 2025
Agent replied · 13 April 2025
Thank you, we strive to get our properties ‘across the line’ and they are not always easy, but after 25 years doing this job, we know how to keep the sale on track. Alisdair Brown CEO
★★★★★ 5/5
GoogleFirst class personal service that made selling our property a breeze,the attention and service we have received from Karen and Alisdair was simply amazing something i have never experienced when buying or selling a property,and we believe they marketed our property in such a professional manor that it commanded the best possible price from potential buyers.When we had a meeting with Alisdair from the start of the marketing process we told him about the previous valuations from other local agents,he said I believe justin they are wrong! I can get you at least double your previous valuation,and it will be sold/under offer within one week,so he put to the market after the information pack was produced and the property was sold on day two with fully committed buyer with proof of funds.We will most definitely be using Equus again in the near future and look forward to dealing with Karen and Alisdair.
Justin · 13 April 2024
★★★★★ 5/5
GoogleAlisdair is a no nonsense guy which was great - such a relief after using other agents in the past who tell you only what they think you want to hear. Our purchasers were very difficult people but Karen kept her calm and dealt with everything very efficiently. I can’t recommend them enough - they really do know what they are talking about.
Hadleyjl · 14 April 2023
★★★★★ 5/5
GoogleWe have just sold our equestrian property with Equus. From our very first meeting with our local specialist Celia, we had no doubts they were the right agent to go with. Their specialist knowledge of the unique equestrian market is unrivaled. On Celia's first visit to our property she was both extremely professional but also very honest and we both felt immediately at ease. When we were told that she already had a buyer in mind we thought perhaps this was a bit of 'estate agent talk'! In fact we had a viewing before the photographs or details had been produced and a full asking price offer a few days later! As our sale proceeded we received a fantastic level of support and Celia's expertise guided us painlessly through the process. Thanks to Equus we are off to our new farm in the Devon countryside and our much loved home in Kent is going to another lovely horsey family :) THANK YOU!! Highly Recommended !!!
Jo · 15 June 2019
★★★★★ 5/5
GoogleWe have just completed on our beautiful new home purchased via Equus. Celia was amazing throughout, answered every question we had and was always just a phone call away. Highly recommend and so happy with our new home
Tara · 18 May 2024
★★★★★ 5/5
GoogleKaren and Alistair recently sold a property of mine which was a very tricky sale. They were supportive and professional and ultimately got the deal done. I enjoyed dealing with them and was very pleased with the service they provided.
Kate · 27 October 2025
★★★★★ 5/5
GoogleCelia was fantastic. We had a very difficult move. Celia kept us updated at all times, and at one stage I think she was doing the work of the whole chain. I strongly believe we wouldn't have completed , if it hadn't been for all her hard work. 5 * service, highly recommend this estate agency and Celia in particular
Bryony · 14 June 2020
★★★★★ 5/5
GoogleCelia was fantastic, nothing was too much trouble, she made the transaction easy and chased it all the way, she went well above and beyond her job description to help. Celia screened a lot of timewasters and got the job done efficiently. Would highly recommend to use.
Tina · 16 April 2022
★★★★★ 5/5
GoogleWe've just moved and were really pleased with the help and support Karen and Alisdair gave us over both the sale and purchase process of our equestrian properties. When we faced difficulties Karen went above and beyond to sort out the issues and ensure a smooth completion.
Sue · 16 April 2021
★★★★★ 5/5
GoogleI have just purchased a property through Equus Property. Celia was fantastic, she was always available when I needed a question answered, she stayed in regular contact with me from the very first viewing right through to completion. …
The · 16 April 2022
★★★★★ 5/5
GoogleAfter selling 4 houses in my lifetime, this was the only competent and positive experience I have had with an estate agent. Alisdair's pragmatic and flexible approach was exemplary and I appreciate him filtering out the low ballers and time-wasters.
Tim · 14 December 2024
★★★★★ 5/5
GoogleThe excellent team at Equus dealt with what was a very difficult sale in the most professional way from start to finish. Their selected media advertising produced many positive leads over an extended period of time resulting in a favourable sale. The vetting process ensured we were not troubled with time-wasters. It was a pleasure to work with both Alisdair and Karen who, in addition, advised on matters normally outside the scope of an agent..
Yvonne · 15 June 2019
★★★★★ 5/5
GoogleVery pleased we chose Equus. Celia has been excellent in facilitating a difficult and long sale, going above and beyond. I will certainly recommend to others.
Jan · 15 June 2019
★★★★★ 1/5
GooglePages don't load properly on website. Shame because the properties you can see are awesome.
Silverback · 14 April 2023
Agent replied · 13 June 2024
Good morning; I am sorry to hear that you have had a technical issue with our web site. We take these matters seriously as this could be the difference with making a property sale or not. It would be really helpful if you could let Equus … More
★★★★★ 5/5
GoogleCelia helped us through every step of what turned out to be a slightly tricky sale, and was unfailingly professional and quick to respond to queries. I wouldn’t hesitate to use Equus again to sell an equestrian property.
Mike · 14 April 2023
★★★★★ 5/5
GoogleEquus were a pleasure to do business with. I was always able to get hold of someone when I needed to and I was always kept up to date with developments without the need to chase. Would definitely recommend. They made the process very smooth and simple and were always able to advice and support.
Dominic · 15 June 2018
★★★★★ 5/5
GoogleI can't speak highly enough of the first class service provided by Alisdair and Karen at Equus. Our property had been on the market for over a year with a major agent but had failed to sell. Equus found us a buyer within 2 weeks of taking …
Richard · 16 April 2020
★★★★★ 5/5
GoogleI was really happy with the level of professionalism displayed during our purchase of our dream family home. Equus kept in touch throughout the process and went above and beyond at the point of completion paying for door locks in order to …
Vanessa · 16 April 2021
★★★★★ 5/5
GoogleTruly equestrian specialists, well qualified buyers. All viewers were looking for an equestrian property - no time wasters. The team worked really hard to ensure we had a smooth transaction despite a complex sale, and kept everyone informed. Brilliant
Stephanie · 14 June 2020
★★★★★ 5/5
GoogleVery professional. We had a difficult house to sell, but Celia Ransley, with her wealth of experiance, guided us through the whole process to a successful sale. We would use Equus Estate Agents again and would highly recommend them.
Sue · 15 June 2019
★★★★★ 5/5
GoogleEquus was with us through a very long and difficult sale. They went above and beyond what we expected, in the end doing the purchasers estate agents jobs as well as their own. I cannot recommend them enough.
Sheila · 15 June 2019
★★★★★ 5/5
GoogleIt was good but the number of acres should be more obvious.
Tracey · 14 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
