Every review we hold for the Truro office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRefreshingly great experience
We are currently in the process of buying a property through Vickery, and so far, we cannot speak highly enough of our experience. Nicki Wilson has been our main point of contact, and she has been so helpful and efficient from the get-go, keeping us in the picture at every stage. Nothing is too much trouble, and what’s been perhaps most important for us, she’s been very honest, grounded and upfront - something which some other agents would benefit from.Thank you so much Nicki! The Whiteleys
Mr · 30 September 2019
Agent replied · 17 June 2024
Dear Mr & Mrs WhiteleyWhat a fantastic review, thank you so much. It really is great to get such positive feedback for Nicki and the team in Farnborough. We look forward now to getting you moved in hopefully in the not to distant future.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotOutstanding Service.
We had identified a bungalow for sale through Vickery's at Fleet and worked with Stuart Wright to market our property in order to purchase the bungalow. We requested a 'soft marketing' of our property which Stuart fully supported and acted upon with great professionalism and drive.Stuart secured a purchaser for our property even in these very difficult times of the Covid Lockdown. His efforts and personal attention to us were greatly appreciated by both me and my wife.
Steve · 4 June 2020
Agent replied · 17 June 2024
Dear Mr HazeltonThank you for leaving such a fantastic review. It was a pleasure to work with you on selling such a lovely house. The whole team send their regards and wish you all the best. Please do let us know if we can be of any assistance in the future.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotOutstanding Service
Elliot, Nicola and the team provided an outstanding service from the first meeting to completion of my sale. I was updated every week and more often if something had happened. They were always on call if I had a query and were thoroughly professional and proficient throughout. I would absolutely recommend Vickery to anyone selling a property. My sincere thanks for all your hard work guys, it has been a pleasure doing business with you!
Delivery · 9 March 2021
Agent replied · 17 June 2024
Thank you for leaving such a fantastic review for Farnborough office. It is great to hear that they did such a wonderful job and provided such a good service. Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotVerey impressive and personable service
Having found the house we wanted on Rightmove, we contacted Vickery (the agents) to arrange a viewing. We spoke to a very helpful and positive young lady named Lizzie. She took her details and arranged the viewing very quickly. When we arrived at the house, Lizzie was already there and welcomed us in her friendly, professional manner. She introduced us to the owner and conducted us through the viewing, Her knowledge of the property was excellent and with her help and advice we had a very thorough viewing. So much so that we made an offer there and then which was accepted and Lizzie is now handling the sale / purchase of the house and ensuring that we are kept updated.Brigitte RangerDave Watts
Mr · 14 August 2019
Agent replied · 17 June 2024
Dear Mr Watts & Ms RangerThank you for taking the time to leave a review for the service you received from Lizzie in our Camberley office. I am delighted to hear such positive feedback and we have passed on your comments to Lizzie and the team. Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
GoogleThe Vickery Holman Garden Party: There were lots of interesting people to talk to, it was at a lovely accessible venue (with onsite parking) and the food and drink was good. It also helped massively that the sun shone..
Penny · 16 July 2024
Agent replied · 12 April 2025
What a lovely event that was! Thanks Penny
★★★★★ 4/5
TrustpilotGreat Service from Vickery, West End office
Over the years I have dealt with several Estate Agents who have tarnished the reputation of their industry with a poor service. I'm really pleased to say that Vickery is not one of those agents. The professional service I've received throughout the sale of a relative's house has been second to none. I would choose 3 members of staff who I feel have done their utmost for me in circumstances which have sometimes proved difficult. Emily White, Evie Barwick and Richard Lake have provided me with a speedy response, great communication and up to date and accurate information throughout the process - what more could you ask for !! Thanks Guys
Terence · 11 July 2019
Agent replied · 17 June 2024
Dear TerenceThank you for leaving such positive review for Emily, Evie & Richard in our West End Office. Its always great to hear that we were able to to provide such a professional service and stand out against other agents you have experienced previously. I have passed on your kind words the the team and they all send their regards.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotOutstanding is the only word to use.
We purchased through the Fleet office of Vickery and my biggest regret is we didn't use them to sell too!From the initial viewing of our ultimately purchased property through to completion, Isaac and Sarah were exceptional in their knowledge, courtesy and assistance throughout the entire purchase.Readily available almost all of the time (and reliable in returning calls when they weren't) we were never left in the dark as to the position of the purchase. Indeed, Isaac often went above and beyond to assist us in filling in the gaps left by our own rather lacklustre Estate Agent. I have no doubt that, without his and Sarah's assistance, the whole process would have taken at least half as long again and, although we won't be moving again any time soon, anyone who even mentions needing an Estate Agent is guaranteed to have Vickery recommended by us at least twice a day until the make the call!Both Isaac and Sarah are a credit to Vickery and the profession as a whole and I have no doubt that, were more like them, estate agents might have a somewhat different reputation!Now, where's the option to leave 6 stars?....
Simon · 14 February 2019
Agent replied · 17 June 2024
Dear Mr BrownWhat a fantastic 5* Review. Thank you for taking the time to leave such wonderful kind words about both Isaac and Sarah. We are all so pleased that you found the level of service you received to be so positive. We really do believe in going the extra mile and above and beyond our clients expectations, so its always very rewarding when we receive such fantastic feedback. I have passed on your comments to everyone involved. We wish you and the family many happy years in your new home.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotNicki at the Farnborough Branch has…
Nicki at the Farnborough Branch has been first class and a real professional as she guided us through the purchase of our property. We received weekly updates without fail and she explained everything in a way that helped us understand the process of buying a property. She was always bright and bubbly, nothing was ever too much J. We would also like to thank Stuart who also provided us with first class service especially during the negotiations for our purchase. We would definitely recommend Vickery Estate Agents
Holly · 5 February 2019
Agent replied · 17 June 2024
Dear HollyThank you very much for taking the time to leave such a great review. I have passed on your kind words to Nicki and the rest of the team in the Farnborough office. We look forward to you moving into your new home very shortly and it goes without saying we are always here should you need any help in the future.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotWould highly recommend
Would highly recommend! Vickery was the agent representing the developer I bought my house from. The staff handling our case, Scott and Elaine(Camberley Office), were quick in responding to our queries and were very accommodating of our needs. Scott even came by for a viewing late evening so that we could take measurements of the house to order our furniture. Elaine was extremely helpful, patient and provided a lot of support, even though we had a completely incompetent solicitor representing us. A big thanks to you both for helping us move into our new home!
Sruthi · 19 January 2019
Agent replied · 17 June 2024
Dear Sruthi,Thank you so much for taking the time to leave such a fantastic review. I am delighted we were able to help you through the process and move into your new home. Its always good to know that we have provided a service that clients would recommend. Wishing you all the best in your new home.Kind RegardsScott Molloy - Director Land & New Homes
★★★★★ 5/5
TrustpilotThe staff at Vickery’s are delightful…
The staff at Vickery’s are delightful to deal with. They are unfailingly polite, helpful and hard working. Selling a house, particularly using a Lasting Power of Attorney, is stressful. Vickery staff eased the process. Edward, Matthew and Lewis have been delightful to work with.
Jackie · 14 December 2025
Agent replied · 23 December 2025
Dear Jackie,
Thank you for taking the time to leave this wonderful five star review. It has been an pleasure to assist with the sale and thank you for the opportunity to act for you.
We wish you every success in the future!
Kind regards,
Edward Whitaker - Manager
★★★★★ 5/5
TrustpilotI honestly cant thank Nicki enough she…
I honestly cant thank Nicki enough she has been fantastic start to finish. she listened to my story and really empathised with my situation and really helped me out with speaking to the landlord on my behalf. She was also fantastic helping my dad with paperwork. She was always attentive and always got back to me straight away. I lost out on my deposit from bridges as I didn't want to deal with them any longer, so dealing with Nicki was a complete breath of fresh air. I would gladly move house again if it meant I got to deal with Nicki,and as you know moving house is the most stressful experience.
Miss · 30 November 2018
Agent replied · 17 June 2024
Dear Miss WiseI am delighted to read your fantastic review for Nicki in our Farnborough office. I have passed on your very kind words and she sends her regards.We always try to deliver the highest level of service to all our clients and yet again Nicki has done a fantastic job supporting you.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotExcellent
My experience with Vickery Estate was excellent through my key contact Edward Whitaker.The firm was very professional, always explained things well to me, kept me well informed and communication was prompt and clear.I would highly recommend the firm who at the heart of their business, put the clients firs
Raj · 5 December 2023
Agent replied · 17 June 2024
Dear Raj,I am very pleased we have been able to provide a five star service to you throughout the transaction and have found your soon to be new home!Should you need us for anything in the future, please don't hesitate to get in touch.Kind regards,Edward Whitaker - Senior Client Manager
★★★★★ 5/5
TrustpilotThank you all x
Vickery Estate Agents have dealt with the sale of a property after a close bereavement. Because I didn't live locally the team dealt with all the visits which I now know would have been very difficult for me physically and emotionally. Sadly the property needed a lot of attention but the team at Vickery have always kept me informed and given me, what I now know to be, the correct advice. I would definitely recommend Vickery. The whole team were fantastic and always very calm, encouraging and friendly, but a big special thanks to Nicky who was my main contact always sorted queries promptly and with compassion because of my circumstances.
Pam · 24 October 2018
Agent replied · 17 June 2024
Dear PamThank you for leaving such a fantastic review for the Farnborough office and in particular Nicky. It is always pleasing to see that we have been able to deliver such a high level of service and that you would recommend us.It has been a pleasure working with you and we all wish you and your family the very bestKind RegardsStuart Wright Area Director
★★★★★ 5/5
TrustpilotI was really pleased with the tenant…
I was really pleased with the tenant find service that l recently received from all the staff. In particular Nicky who was very friendly and helpful, always keeping me informed along with her colleagues. A suitable tenant for my property was found having listened to what l was looking for. I have used Vickery for many years and they have always been very helpful giving honest advice, even when a tenant has been found. I would highly recommend them.
Alan · 24 April 2019
Agent replied · 17 June 2024
Dear Mr HarringtonThank you for taking the time to leave such a fantastic 5* Review for the Farnborough office. I am glad to see the team have been looking after you and your rental property and have continued their high level of service.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotSuch a fantastic service
Such a fantastic service! Chris from the Frimley/Camberley offices has been amazing during our sale and purchase. Moving house is said to be one of the most stressful things you can do but Chris took all the stress away. Communication was excellent and no question too silly or task too big. He really went out of his way to help us with everything. We used the 'all in one' conveyancing service which was also excellent. Lorraine and Sarah were so helpful and responded to emails very quickly. Thank you so much, we would definitely use Vickery again.
Sarah · 12 August 2018
Agent replied · 17 June 2024
Dear Mrs Thomas,I'm so pleased that this process has been so positive and stress free for you. This is exactly what we have set out to achieve with our All In One service, making the process as seamless as possible for our Buyers and Sellers in order to get everyone moving to the timeframes they need to move to.I will be sure to pass on your comments to Lorraine and Sarah in Specialist Property Lawyers too.We look forward to seeing you on completion day!Kind regardsChris Gray - Manager
★★★★★ 4/5
TrustpilotHave found my perfect home thanks to Vickery
Sam Teague and the Vickery team in West End and Lightwater were very pleasant to deal with. They did their best to make my sale and purchase as smooth as possible. There was a slight confusion over the need for an indemnity insurance before I could sell. This was not actually required in the end! Also, I was not fully informed of an extra part of the chain at the top end until very late on. Fortunately, it did not negatively impact. Sam was happy to address any queries I had at every stage and did so swiftly and politely which i did appreciate. Many thanks! I have found my perfect home thanks to Vickery.
Carol · 23 July 2018
Agent replied · 17 June 2024
Dear CarolThank you for taking the time to leave us a review. I am delighted Sam and the team were able to assist you in both selling your property and helping you move to your perfect home. As always there were challenges along the way but I am glad you have been happy with the service you received along the way.Wishing you a very happy future in your new home from the whole team at Vickery.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotVickery's Lettings Department
We have used Vickery Estate Agents as the Managing Agent for our rental property, which has become our pension fund, for over eight years. We are pretty exacting as, being our pension provider, we wish to maintain the property in top condition in order to attract the right tenants. Vickery will source reliable tenants, finance/credit checked according to recognised industry standards. As we are 'absent landlords' we very much rely on Vickery to advise us the condition of the property and when any work or maintenance requires to be undertaken and to confirm that it has been undertaken to a proper standard and including when any of the fixtures or fittings require updating or replacing. During our time with Vickery we have come to rely very much on Karen Howard and her team and have a very good relationship with them and they know what we expect and how we work with them and the property. As well as Karen of particular note also is Bridget Hutt who looks after the financials and James Dickson and Chris Mason who assist on any maintenance issues that may arise.
Mr · 11 July 2018
Agent replied · 17 June 2024
Dear Mr BellThank you ever so much for taking the time to leave us such a positive review. I am delighted that you are happy with the level of service that you have received from Vickery Lettings over the years.I will be sure to pass on your kind words to the rest of my team.I hope the sun is still shining in Guernsey!!Kind regardsKaren Howard - Lettings Admin. Department Manager
★★★★★ 5/5
TrustpilotExcellent service and very supportive
Vickery West End provided an excellent service and were very supportive throughout selling our (old) house. When the original buyer dropped out of the sale Vickery were quick and efficient in getting new viewings in.We were mainly in contact with Charlie and he was easy to talk to and get in touch if we had any questions. They were very patient with us and always kept on top of it all.It was a rollarcoaster of a journey but we got there in the end.Thank you so much Charlie, Sam, Andrew, James and team at Vickery West End!
Mrs · 20 April 2018
Agent replied · 17 June 2024
Dear Mrs BrahamI am very pleased to hear that our team in West End provided such an excellent and supportive service during the sale of your property.I have shared your comments with the team and would like to thank you for taking the time to leave us such a great review.Kind regards,Richard Lake - Director
★★★★★ 5/5
TrustpilotProactive and great to deal with
We were very happy with the service we had from Vickery when selling our property in Frimley. Edward was proactive in his approach from the offset which was key, during a difficult market, to us getting a fair price for our home. The rest of the team including Lewis and Joe were equally as helpful throughout. Thanks to all at Vickery for helping us move on to the next phase of our life.
Greg · 2 May 2024
★★★★★ 5/5
Trustpilotland and new homes
We first met Scott Molloy last summer when we purchased a piece of land with planning in Frimley. We contacted Vickery to get some comparable sales figures and were put in contact with Scott who advised us on recommended sales figures. Scott kept in contact with us throughout the build process and advised us on the level of specification to achieve good sales results. I would have no hesitation in recommending Vickery, Scott and his team, I found them to be polite, knowledgeable and efficient . Scott always kept us up to date with where we were with the sales process and I consider him and his team to be very professional. I would use their services again and thoroughly recommend.William FlynnDirectorWilliam James Construction Ltd
William · 12 March 2018
Agent replied · 17 June 2024
Dear William Flynn,thank you for sharing your experience with Scott Molloy and our new homes team. I am delighted that we have been able to provide you with a service that you would recommend to others, and hope that we are able to work with you again in the future. I have passed on your feedback to Scott and his team, who send their regards. I am sure we will be in touch again in the future, but in the meantime if there is anything we can do for you please do get in touch. Kind RegardsRichard Lake - Director.
★★★★★ 5/5
TrustpilotDuring the last 5 months Richards…
During the last 5 months Richards continuous counsel, guidance and support is something to be honest I am unable to put into words. Richard will testify that this has probably been one of his most testing exchanges he has faced for multiple reasons. Every time we faced an obstacle Richards gravitas and calmness ensured the purchase of Mallam House, 19 Castle Road, Camberley went ahead. The deal had to be honest died a couple of times however Richards brilliance allowed us to reach exchange last week on the 8th March. I can without any doubt that this deal would not have happened with our Richard. In an era where customer service and feedback is king I wanted to take the time out to send you this mail as I feel what Richard has done over the past 5 months is not simply ‘ his job’ he knew how much securing this house meant to me and my family and he has played a part in making what will be our dream home a reality. Richard, once again many thanks and I will be in touch to arrange to have you over for dinner as a way of saying thank you.RegardsDeepak
Deepak · 12 March 2018
Agent replied · 17 June 2024
Dear Deepak Bhardwaj,Thank you for taking the time to leave such a detailed review regarding your dealings with Richard Orme in our Camberley office. It is great to hear that Richard was able to go above and beyond the call of duty for you in order to secure your new home. We strive to give industry leading service at Vickery, and I am delighted that Richard was able to demonstrate this to you. I have passed your kind words to Richard, and he sends his warmest regards. From everyone here at Vickery we wish you the very best in your new home, and if we can do anything to assist you please do not hesitate to pick up the phone. Kind Regards, Richard Lake - Director.
★★★★★ 5/5
TrustpilotI used Vickery estate agents in Frimley…
I used Vickery estate agents in Frimley and Fleet and were very happy with the service we received.We dealt with Scott Molloy who was very professional and helpful in every way.He kept us informed throughout the sale of our property and pushed things through from start to finish.He is a polite and very approachable person who strives to do his very best for his clients.He makes you feel that you are his most important client and that he makes every effort to ensure your property is going through the sale process without delay and acts on any issues without delay.I would have no hesitation in recommending Vickery estate agents to any potential buyers and sellers.
Pat · 12 March 2018
Agent replied · 17 June 2024
Dear Pat Flynn,Thank you for leaving such a lovely review of the service provided by our New Homes and Frimley teams. It is great to hear that you had a great experience, combined with such a personal service from Scott Molloy, and that you would recommend our services. I have passed on your feedback to the team, and we wish you the very best for the future. If there is anything else we can do to help please do not hesitate to pick up the phone.Kind Regards,Richard Lake - Director
★★★★★ 5/5
GoogleI had a great experience with Vickery Holman. The team was professional, knowledgeable, and highly responsive throughout the process. Their expertise and clear communication made everything straightforward and stress-free. They took the time to understand my needs and provided excellent advice every step of the way. I would highly recommend Vickery Holman to anyone looking for reliable and expert property services!
Abujor · 9 April 2026
★★★★★ 5/5
TrustpilotGood people, great comms, house sold.
Richard and team were great selling of our house in Camberley Nov 2021. Despite the effort and time requied the whole team were positive and engaging throughout. Everything they took charge of went smoothly and to plan. The level of communication was excellent, not just when phoning the office but also proactive updates on how the sale was progressing. Good people, great comms, house sold. Whats not to like!
Ed · 11 November 2021
Agent replied · 17 June 2024
Dear Mr and Mrs Currie,Thank you so much for taking the time to leave us this lovely review! I have passed your comments onto the team, and we all wish you the best for the future. Kind RegardsRichard Orme - Director
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