Every review we hold for the Truro office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery professional
Very professional, attentive and efficient. I have dealt with the New Homes team on a number of occasions and have always found them great to deal with. Keep up the good work.James M
James · 10 July 2017
Agent replied · 17 June 2024
Dear James,We really appreciate the time you took to write your review. We pride ourselves in providing the best service to our clients throughout any transaction. Over the years it has been a pleasure to act for on your behalf and we look forward to working on your up and coming project.Kind regardsScott, Michael and Karen
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Kept us in the loop and brought calm to what can sometimes be a horrendous experience. Thank you to Vickery and the team and especially to Jamie!
Steve · 6 July 2017
Agent replied · 17 June 2024
Dear Mr HodgesThank you for taking the time to leave us a review, your comments are much appreciated. It is so nice to hear that you have been happy with the service provided by Jamie and our team in Camberley, Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotWe have been viewing houses with…
We have been viewing houses with Vickery recently and must say that everyone has been really polite and helpful. They have called us when houses have come on that they believe fit our criteria and give the right level of communication. Lewis C showed us round today and he was great!
Emma · 26 March 2022
★★★★★ 5/5
TrustpilotFirst Class Service!
From the beginning everyone at the Lightwater office has been exceptionally helpful. Andy and I would recommend Vickery Estate agents to anyone who is thinking about putting their house on the market.
Mrs · 27 February 2018
Agent replied · 17 June 2024
Dear Mrs Horn,Thank you for taking the time to review the service from our Lightwater office. It is great to hear that you found the staff helpful, and that you would recommend us. I have passed your comments on to the Lightwater team, Sam, James and Evie send their warm regards, and wish you all the best in your new home. Kind RegardsRichard Lake - Director
★★★★★ 5/5
TrustpilotNew property purchase
New property purchaseExcellent service from Vickery throughout the process, in particular from Steve and Lorna !!No hesitation in recommending their services.
Karmy · 9 July 2024
★★★★★ 5/5
TrustpilotVery nice polite friendly staff
I found the staff very helpful and unlike some Agents they have never been pushy or constantly on the phone to me but have been there when I needed help.
Rosemary · 17 May 2019
Agent replied · 17 June 2024
Dear Rosemary,Thank you for taking the time to leave the feedback of your recent dealings with our West End office. I am delighted to hear that you found our team helpful. I will pass on your feedback to Emily, and f course if there is anything we can do to help prior to completion please let us know. Kind RegardsRichard Lake - Director
★★★★★ 5/5
TrustpilotA great experience
Lewis C was great with the viewing earlier today, and our offer has just been accepted!!!Many thanks.
Chris · 21 May 2022
Agent replied · 17 June 2024
Dear Mr Dargan,Thank you for taking the time to leave Lewis this great review, and congratulations on your offer being accepted!Kind Regards,Richard Orme - Director
★★★★★ 5/5
TrustpilotBuying a House through Vickery
Without exception the Vickery sales team were excellent, prompt, polite, informative, understanding and worked very well for each other when necessary, just as a team should be. Good choice for a buyer.
Mr · 13 February 2017
Agent replied · 17 June 2024
Dear Mr and Mrs Stoten,I am delighted to hear about your experience with our Camberley team. Thank you for taking the time to review our service, we look forward to handing over the keys to your new home on the day of completion. I have passed your comments on to Ieuan and the Camberley team who looked after the transaction. I hope that the move goes well and you settle in quickly, please do not hesitate to contact us if we can be of service in the future. Kind RegardsRichard Lake - Director
★★★★★ 5/5
TrustpilotVickery were excellent and Jamie from …
Vickery were excellent and Jamie from the Camberley office was great at guiding me through the process, answering any questions I had and taking away the stress from the process. Thanks
Damian · 25 October 2017
Agent replied · 17 June 2024
Dear Mr Sutton,Thank you for taking the time to share your thoughts on dealing with Jamie Collins in our Camberley office. It is great to hear that we were able to take the stress away from the transaction for you. I will pass your kind words on to Jamie, and if we can be of any assistance in the future please don't hesitate to pick up the phone. Kind RegardsRichard Lake - Director
★★★★★ 5/5
TrustpilotHighly professional and friendly …
Highly professional and friendly service with practical guidance & solutions to concerns. Assiduous legwork from Scott & Michael with Karen keeping us abreast of all developments and progress. Many thanksRobert Cumner
Robert · 11 July 2017
Agent replied · 17 June 2024
Thank you Robert for your positive feedback, it was a pleasure acting for your family and would welcome the opportunity to work with you again.Kind regardsScott, Michael and Karen
★★★★★ 5/5
TrustpilotA professional team
The team always acted professionally, swiftly and with understanding. Given the typical anxiety involved in a house move, these were qualities I very much appreciated. I am happy to recommend them.
Mrs · 7 May 2017
Agent replied · 17 June 2024
Dear Mrs LeeWhat a lovely review for us to read regarding the service which you received from our team in Lightwater, it is much appreciated.I have passed your comments on to the rest of the team, who would like to thank you for taking the time to leave us such a positive review.RegardsStuart Wright, Area Director
★★★★★ 5/5
TrustpilotSarah Morris
Sarah Morris - Customer Service Agent, has been so supportive, patient, professional and friendly throughout the process of purchasing our new property - Can't thank her enough!
Natasha · 4 November 2019
Agent replied · 17 June 2024
Dear NatashaThank you for leaving such a fantastic 5* review for Sarah in our Fleet office. She is delighted she was able to help you through the purchase of your property.From everyone at Vickery, we wish you and your family all the best in your new home.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Jamie at the Farnborough branch. Very helpful and genuine, he was very good at his job. Highly recommended.
Rmaxwrll · 19 June 2020
Agent replied · 17 June 2024
Dear Rmaxwrll,Thank you for the great 5 Star review you posted for Jamie Collins at our Farnborough branch.Jamie works tirelessly to serve our customers to the highest standards and consequently your kind recognition of his efforts is greatly appreciated by him.Kind Regards,Steve Connolly - Managing Director
★★★★★ 5/5
TrustpilotThey were very efficient throughout the…
They were very efficient throughout the sale process and communicated on a regular basis with an update of the situation.Professional organisation
John · 28 May 2024
★★★★★ 5/5
TrustpilotExcellent staff
Excellent staff, particularly I have to mention Jamie. What I found amazing is their attention to details and of course the premium customer service. Thank you Vickery.. 5 stars.
Mr · 27 March 2018
Agent replied · 17 June 2024
Dear Mr & Mrs Gurung,Thank you very much for your feedback on the service you have received from Jamie, I will be sure to pass your comments on to him.Kind regardsChris Gray - Manager
★★★★★ 5/5
Trustpilotprofessional and passionate team
The team were professional and persevered through challenging times to sell the property - they certainly went the extra mile to secure the sale.
Alison · 3 July 2020
Agent replied · 17 June 2024
Dear Alison,Thank you so much for your lovely 5 Star review and for kindly recognising the efforts of our Camberley branch in this way.We are delighted to have acted for you and we very much appreciate your business.Wishing you every happiness in the future.Kind Regards,Steve Connolly - Managing Director
★★★★★ 5/5
TrustpilotGreat Service
We’ve had a few appointments with Lewis and he has always been very professional and informative. He was even able to squeeze us in for a viewing when we were running late due to traffic. Great service!
Mrs · 29 March 2023
★★★★★ 5/5
TrustpilotSuper Service
A great company who have both managed my property during its rental period, and sold the house recently. Quick to respond to queries, reliable and friendly staff.
Katie · 27 July 2018
Agent replied · 17 June 2024
Dear KatieThank you for taking the time to leave such a lovely review. I have passed your kind words onto both the lettings management team and the Fleet office. It has been a pleasure working with you and we wish you all the best. If we can be of any assistance in the future please do not hesitate to contact us.Kind RegardsStuart Wright - Area Director
★★★★★ 4/5
TrustpilotI was very happy with the service we…
I was very happy with the service we got from vickerys when purchasing our house, and the communication during the entire process and would recommend them.
Mr · 13 February 2019
Agent replied · 17 June 2024
Dear Mr and Mrs StonemanThank you for taking the time to write such a lovely review. It is so nice to know that the team at West End have provided such a good service and we hope that you will be happy in your new home.Kind regardsSam Teague - Manager
★★★★★ 5/5
TrustpilotJames has consistently been excellent …
James has consistently been excellent from the first viewing through to providing regular updates on the progress of our purchase, including the chain above and below us.
Martin · 7 February 2018
Agent replied · 17 June 2024
Dear Martin,What a great review for James. I am pleased to hear that he provided you with such a good service and kept you updated on the progress.I have passed on your comments to James and we hope that you will be happy in your new home.Kind Regards,Richard Lake - Director
★★★★★ 4/5
TrustpilotVickery were very committed to selling…
Vickery were very committed to selling my property. I received prompt honest feedback from the viewings and advice from staff when I needed to discuss anything.
Mrs · 1 October 2018
Agent replied · 17 June 2024
Dear Mrs BotheThank you for taking the time to leave us a review for the Farnborough office. I am pleased to see that the staff were on hand throughout to give you advice and support.We all wish you the very best and hope you have settled nicely into your new home.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotHighly Recommended
Used Vickery for the second time and again would not hesitate to use again. Staff were very helpful and professional throughout the purchasIng process.
Sarah · 22 October 2019
Agent replied · 17 June 2024
Dear SarahThank you for leaving us a 5* review. Im so pleased that you returned to use us again and as always if we can ever be of assistance then please do not hesitate to let us know.Kind RegardsStuart Wright - Area Director
★★★★★ 5/5
TrustpilotVickery estate agents provided an…
Vickery estate agents provided an excellent and profesional service and kept us up to date at all stages of our property purchase.I would highly recommend them.
Keith · 31 August 2018
Agent replied · 17 June 2024
Dear Mr WrightThank you very much for taking the time to leave a review and for your recommendation.I am so pleased to hear that our team in Lightwater provided such a good service and I have passed on your comments to the team. Kind regardsRichard Lake - Director
★★★★★ 5/5
TrustpilotThanks for helping us find our home
Thanks for helping us find our home. Great dealing with Vickery agents
Candice · 9 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
