Trusted Agent profile · Truro

Vickery Holman Truro reviews

4.8

★★★★★ Excellent

713 reviews across 2 platforms

Walsingham House Newham Road, Truro, TR1 2DP

Vickery Holman's office in Truro, at Walsingham House Newham Road, is rated 4.8 out of 5 across 713 reviews on two platforms, including 21 Google reviews rated 3.9.

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3.9 / 5

21

Reviews on Google

This office

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692

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Truro office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very efficiently dealt with

Very efficiently dealt with all aspects of our house sale . James kept us up to date with everything on a regular basis. It wasn’t easy for him at times but he was very professional. We recommend Vickery Estate Agents .

Peter · 16 December 2017

Agent replied · 17 June 2024

Dear Mr ReedThank you for leaving such a great review. Although, as you mentioned it wasn't always an easy process during your sale, I am so pleased to hear that James from our Frimley office was always in contact and updating you on the progress.I have shared your comments with James and we would like to take this opportunity to wish you a Happy Christmas and best wishes for 2018.Kind regardsRichard Lake - Director

5/5

Trustpilot

Supportive Estate Agent

Elliot came to our house impressing us with his professionalism, we had no hesitation signing up with Vickery's. All through the process, including the last bit where things became a bit tricky, Elliot was always reassuring and encouraging. We had less interaction with other staff members but they recognised who we were and knew how the sale was prgressing.

David · 12 April 2022

5/5

Trustpilot

Professional and friendly

Professional and friendly. Quick to respond to queries, knowledgeable and wouldn't hesitate to recommend to others. With special thanks to Jordan and Sarah, who have both been brilliant throughout.

Emma · 15 July 2024

5/5

Trustpilot

George B at Fleet got the job done

George B was professional and courteous with a great sense of humour which helps when selling a house. Even when our lawyers got hit by a cyber attack he remained calm. Would recommend George and the Fleet team.

Louise · 3 January 2024

5/5

Trustpilot

The team have reassuringly professional…

The team have reassuringly professional knowledge and I received a good level of service from all the staff I dealt with. Weekly updates and chats with Lewis were very useful and his friendly, positive attitude very welcome.

Mrs · 1 March 2019

Agent replied · 17 June 2024

Dear Mrs JordanThank you for taking the time to leave a review for the Farnborough team. It is pleasing to hear that yet again they have delivered a fantastic service and Lewis was on hand to give you regular updates on the sale. If we can be of any assistance in the future please do not hesitate to contact us.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Great Experience

Nicky Wilson has been helping me with a new tenancy. She has been excellent, securing me my ideal property in a difficult market and now guiding me through the whole process in a friendly and helpful manner.

Mr · 26 February 2019

Agent replied · 17 June 2024

Dear Mr WestcottThank you for taking the time to leave Nicky a review. Congratulations on securing your new property. We are sure you will be very happy living there and if we can be of any assistance going forward you know where to find us.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Highly recommend Vickerys

We have bought and sold a few properties now through Vickerys. Richard and the team have always been professional, helpful and go out of their way to keep us up to date. Viewings during COVID were well managed and gave us confidence that it was ok to move during uncertain times. We would definitely use Vickerys again. Thank you everyone in Frimley and Camberley branches

Jackie · 5 September 2020

5/5

Google

We were very happy with the work carried out for the negotiations on the lease for the telecom mast on our site and the outcome secured.

Alex · 16 February 2026

1/5

Trustpilot

Vickery Estate Agents - time wasters

Contacted Vickery Estate Agents to arrange a viewing of a property. After taking all my details the agent was insistent that "due diligence" required him to come to value my property first. Cart before the horse comes to mind and one unhappy prospective buyer! To me it would seem likely that the agents already have a buyer in mind.

S · 14 March 2025

1/5

Google

They are clueless. No idea of how to value a property, late showing up to appointments, showing up in jeans, not answering the phone, not returning calls when requested on multiple occasions, not doing what they say they'll do. I have no idea why anyone would use them for anything at all. They are simply a waste of time in every single sense.

J · 16 April 2023

Agent replied · 23 October 2024

Very sorry to hear that you had this experience and it's not typical of our agents to treat clients like this.

5/5

Google

I will continue to use VH as my joint agents of choice for private treaty sales, and valuations across the west country. The teams are always polite, knowledgeable, helpful and will go the extra mile. We have had some great results working together..

Christopher · 16 July 2024

Agent replied · 12 April 2025

thank you so much! We look forward to working with you again

5/5

Trustpilot

Highly recommend

We had a long house hunt and Vickery in Camberley were exceptional with a special mention to James Collet who worked very hard to find us a property.I would definitely recommend this agent and will use them again.

David · 29 June 2017

Agent replied · 17 June 2024

Dear Mr RudelhoffWhat a great review for James and our team in Camberley, it's nice to hear that through his hard work and knowledge that James found you a property to meet your requirements.Thank you for your recommendation and we hope that you will be happy in your new home.Kind RegardsRichard Lake - Director

5/5

Trustpilot

Selling our family home of many years…

Selling our family home of many years in Farnham was made easier by Vickerys. Elliot, who acted for us throughout, always found a way through any issues that arose and we were able to completely rely on his judgment. A very professional & committed service from start to finish.

CW · 15 January 2023

5/5

Trustpilot

Camberley apartment sale

Edward and his colleagues kept us well informed regarding the progress of the sale and any questions or queries potential buyers raised.

Martin · 14 March 2026

5/5

Trustpilot

Can't praise Lewis from Vickery enough

Can't praise Lewis from Vickery enough. He has kept in touch and helped us through a very difficult purchase. Always Kind, considerate, and professional, excellent communication skills. Highly recommend this Agent. Also worth a mention Richard, again excellent communication skills and professional skills. Not forgetting William who has moved on to pastures new.

Mrs · 14 December 2023

Agent replied · 17 June 2024

Dear Mrs Green,Thank you for leaving such a terrific five star review for Lewis, Richard and William! We pride ourselves on providing an excellent service and I am delighted you would 'highly recommend' us.We wish you all the best in your future endeavors.Kind regards,Edward Whitaker - Senior Client Manager

5/5

Trustpilot

Great Service

We recently purchased our home through Vickery and their service was excellent. Our agent William Burgess was communicative and helpful throughout from the first viewing through to completion, making the process smooth and straightforward which we particularly appreciated as first-time buyers.

Carly · 5 September 2023

5/5

Trustpilot

Alannah has been truly proffessional…

Alannah has been truly proffessional along with friendly. Communicating clearly & providing sound informative information. Returning calls & emails promptly. An absolute pleasure to deal with making house hunting less stressful & actually enjoyable.

Lynsey · 15 December 2019

Agent replied · 17 June 2024

Dear Mrs Williams,Thank you for providing Alannah at our Camberley branch with such a fantastic 5 star review.Alannah thoroughly enjoyed assisting you to find your new home and was thrilled to receive such complimentary feedback from you. We strive to provide our customers with sound information and seamless communication, so I am delighted that you have recognised these particular qualities in the service provided to you by Alannah.We all wish you every happiness in your new home.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Professional and very easy to deal with

Vickery have been very easy to deal with. It was a painless process to sell our house. Edward kept us informed on a very regular basis.

ALAN · 26 November 2021

Agent replied · 17 June 2024

Dear Alan,Thank you for your kind words. We are delighted that you had a good experience with us, and that it was a 'painless process!'We wish you all the best for the future.Kind regards,Richard Orme - Director

5/5

Trustpilot

"Concerned about how to sell your house ? "

As someone who bought a house 47 years ago, and until now had never sold one, we hadn't a clue how the system now workedFollowing our daughters advice, we asked Vickery (Fleet ) for help.The result could not have been bettered. Every single member of the staff were first class, and it would be wrong to single any one member out.All we can say is, " if you are at all concerned by the prospect of selling your property, then speak to Vickery" and use them.

Harvie · 2 August 2020

Agent replied · 17 June 2024

Dear HarvieThank you for taking the time to leave such a fantastic 5* Review for the Fleet office. I am so pleased you were happy with the service provided by my team. I hope you have settled into your new home now. Wishing you all the best and please do pass on our regards to your daughter as well.Kind RegardsStuart Wright - Area Director

5/5

Google

We found Stephen to be responsive, straight talking and professional to deal with. His advice was well received and respected by the LPA, which is noteworthy; many consultants dont enjoy this treatment. We will certainly be using his services again.

Mark · 15 August 2024

Agent replied · 12 April 2025

Thank you Mark

5/5

Trustpilot

Brilliant all in one service

When I was looking for professionalism,individual attention,value for money, attention to detail, professional photographs of my property and an "all in one" (sales/EPC/Conveyancing) service, then I looked no further than Vickery Estate Agents. They did exactly what was "written on the tin". I couldn't fault them at all. The company is all about service. Phoning me regularly to make sure I was up to date with the progress they were making. House moving as we know is very stressful but their attentiveness really helped me stay calm! I would highly recommend Vickery Estate Agents.

Lorna · 25 June 2020

Agent replied · 17 June 2024

Dear Lorna,Thanks so much for taking the time to provide our Camberley team with such a glowing 5 Star review. Our entire team have found working with you a great pleasure.We are delighted that you found that our signature 'all in one' service provided such convenience and value for money.Thank you again for your business and we all wish you every happiness for the future.Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Exceptional service and great value - Thank you!

I highly recommend Vickery's 'All In One' package as I have been very pleased with all parts of the estate agency and conveyancing service I have received. Everyone I have dealt with has been friendly, helpful and highly professional. The level of dedication and 'can do' culture is exceptional and I really appreciate the support they have given me throughout. The 'All In One' package is great value and more importantly, ensures direct and effective communication between the estate agency and conveyancing teams, which has been a great help. Many thanks to all concerned!

Mark · 12 May 2020

Agent replied · 17 June 2024

Dear MarkIts is so nice when we receive such an outstanding 5* review so thank you for taking the time to post this. It has been an absolute pleasure working with you throughout this sale and through some difficult and unprecedented times. The whole team here at Fleet and also Specialist Property Lawyers wish you the very best in your new home.Kind RegardsStuart Wright - Area Director

5/5

Google

We needed some expert advice for a building problem. We were advised to consider Vickery Holman, who from start to finish provided clear advice.

Rory · 16 February 2026

5/5

Trustpilot

I bought, rented and sold my previous home, a flat, and bought my current home, a detached 4-bed house, and have taken numerous advice over the years from Vickery & Co

I bought, rented and sold my previous home, a flat, and bought my current home, a detached 4-bed house, and have taken numerous advice over the years from Vickery & Co.Firstly, they are extremely knowledgeable and experienced in the local property market. That's not surprising because of their high staff retention: Every time I come back to them many of the same folks are there - also indicating a well run, pleasant place for the staff.They were always courteous and professional while at the same time relaxed; exactly what you need for a stressy time in your life.The response times for interactions and queries were superb; at no time in any of the transactions was there any delay from Vickery & Co. The managed service for rental was a major winner for me as I run a business and couldn't be a landlord at the same time. The tenants were delighted with the service and that kept me free to get on with my day job.If you want service then go with an agent that's local with the knowledge and experience. Spare yourself the research time - Vickery's have it in spades.

LozzieD · 28 April 2020

Agent replied · 17 June 2024

Dear LozzieDThank you for taking the time to leave us a 5* Review. Its great to see that the team have consistently delivered such a high level of service over the years that has enabled us to build such a good relationship with you. I have passed on your kind words to all the teams involved and we very much look forward to continuing to work together long into the future.Kind RegardsStuart Wright - Area Director

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