Savills Cornwall reviews in Truro

★★★★★ 5/5

Google

We have had the pleasure of purchasing our new build property through Savills Truro, having just exchanged contracts this week. George and his colleagues Helen and Sarah have been exceptional, taking us through the buying process every step of the way, from answering our queries, liaising with the developer on our behalf, sharing updates to arranging a virtual viewing and sending us photos, to see progress of the build, as we were unable to visit in person. The quality of service is impeccable - we have been very impressed and rate them highly. It has been a delightful journey buying our home through Savills Truro. Thank you! We can’t wait to move in!PositiveResponsiveness, Quality, Professionalism

Joy · 23 October 2021

★★★★★ 5/5

Google

We purchased a property via Savills in Cornwall and Chris and Sean had their work cut out getting our purchase through. Having moved multiple times in the past this was one of the hardest moves we've experienced due to mortgage company and solicitors. Without Chris & Sean's intervention I'm sure we would still not be in the house. These guys went above and beyond not only for their client but for me the purchaser as well. No hesitation in recommending their services, extremelly professional and responsive to any issue that cropped up. Many thanks for all your help and we look forward to moving to our new house next week!

Jackie · 23 October 2021

★★★★★ 5/5

Trustpilot

Excellent service from Savills

Matt Orchard was our contact at Savills. He was always polite,helpful and on the ball and dealt with any hitches swiftly

Sue · 22 February 2023

★★★★★ 5/5

Trustpilot

Great service and help

Luke and the team at Savills were brilliant in helping us find our new apartment. We were able to secure our dream place under market value and the entire process has been more than smooth. Definitely recommend.

Jakob · 12 September 2020

★★★★★ 5/5

Trustpilot

5 Star Service

We purchased a property via Savills in Cornwall and Chris and Sean had their work cut out getting our purchase through. Having moved multiple times in the past this was one of the hardest moves we've experienced due to mortgage company and solicitors. Without Chris & Sean's intervention I'm sure we would still not be in the house. These guys went above and beyond not only for their client but for me the purchaser as well. No hesitation in recommending their services, extremelly professional and responsive to any issue that cropped up. Many thanks for all your help and we look forward to moving to our new house next week!

Jackie · 6 October 2021

★★★★★ 5/5

Trustpilot

Excellent property manager

This is a rating specifically for Tamsin Montague. She has been an outstanding property manager of our rental house in Buckinghamshire. She has been proactive, thorough, communicative and professional throughout all our dealings with her. I highly recommend Tamsin.

Louise · 19 February 2024

★★★★★ 4/5

Trustpilot

The service was predominantly good

The service was predominantly good but occasionally the service was slightly disappointing in that incorrect information was supplied by Savills as it turned out due to incorrect information being supplied to them from the seller's solicitor - this was at times frustrating.

Jak · 11 October 2024

★★★★★ 5/5

Trustpilot

Great service

Great service, especially Danielle - as ever professional and very helpful on all matters rental. They are the best in sevenoaks and we’ve tried a number of letting agencies.

Bea · 15 March 2022

★★★★★ 1/5

Trustpilot

Terrible experience with the lettings…

Terrible experience with the lettings dept. It appears that they are in cahoots with the landlords they service. In my opinion there are many properties that are not managed properly or safely.If properties are turned over regularly, bad landlords will keep your deposit and the agency are happy as they get another admin fee for the next tenant. Really unscrupulous! Currently building a website so tenants can review agencies and landlords. Seems unfair that landlords can request references from past landlords yet tenants don't have the same privilege. Avoid Savills, they are not interested in you, in my experience. Will never use again.

Mario · 20 September 2021

★★★★★ 5/5

Trustpilot

I wouldn’t hesitate in recommending Savills if you’re looking to sell or buy a property.

We sold our Cheshire property through Savills and were delighted with the service.

Leigh · 3 October 2025

★★★★★ 4/5

Trustpilot

Big Company But Service Still Personal

Despite Savills being a large company, I don't feel I am being treated as if I was just one of many thousands of clients. This is hugely important to me that there is still a personal responsive service.

Robert · 4 December 2024

★★★★★ 1/5

Trustpilot

Truly the worst experience of my adult…

Truly the worst experience of my adult life. Blatantly (& unlawfully) lied & used coercive unfair business practices to get a property agreed, then lied at every turn thereafter, completely mismanaged and abdicated their responsibilities, didn’t keep agreements or their word, cost me thousands and thousands of pounds and months of unspeakable acute stress for a property that was uninhabitable, and took no responsibility for anything. Was forced to have to rent elsewhere and pay for two properties as a result of their fraud, deceit and bullying. Even my seasoned solicitor is appalled by their outrageous behaviour and conduct. Avoid at all costs. If possible to give no stars I would.

LP · 27 August 2021

★★★★★ 5/5

Trustpilot

I had a very difficult transaction as a…

I had a very difficult transaction as a seller. The property had been vacant for a few years after a major renovation and left some open permits so when the offer was accepted, I had a nightmare trying to put all docs together. Marius had stretched way beyond his role and helped significantly. It was a lengthy process with unlimited documents to provide and Marius didn't quit. He helped me through this entire process. Thank you, Emma and Marius, to make this happen.

QD · 27 August 2021

★★★★★ 1/5

Trustpilot

Shambolic from a tenant's perspective.

We needed a place to rent at short notice due to a house sale falling through.We saw a 2 bedroom property at St Germans, Cornwall.It had been vacated 4 months previously and nothing had been done to update/clean it - a mess! The garden was a complete jungle and full of weeds/building rubble/blocked drains.The rent was higher than expected - as the locals/neighbour informed us; but we accepted because we were stuck. I spent days 'sterilising', it was filthy (including the oven which was full of mould - where's the Health Protection Agency when you need them?), and it showed that Savills were lax in their approach to say the very least. My husband totally renovated the garden - you could actually see the grass and the property was a 101% better than when passed to us.When we did leave, the agent complained about a small patch (approx 1"x 3"), at the entrance to a bedroom on the - 'ugly and very cheap' office-type carpet - and charged us £300 to renew it (we were glad to be rid of them - so we did not contest the price), even though the downstairs carpet was a mess with a large shredded area (approx 2 foot x 1 foot) at the front door that he tried to blame on us (I'm not even going to go into the state of the kitchen/bathroom flooring)The agent had excuses for everything, and also tried to charge us for damage to an oil pipe outside that was protruding and uncovered - even though we had warned him about it previously; PLUS he had tradesmen at the property - without notifying us -after we had vacated, but whilst we were still paying for it.This may all sound like sour grapes, but when you put your trust in a 'reputable' company who do not deliver, then you are justified in calling them out on their double standards.

Mrsmojos · 24 August 2021

★★★★★ 1/5

Trustpilot

Scamed at Fletton Quays "car park misled "

I bought a duplex at Fletton Quays with a Savills sales assistant I have made a mistake of trust her, I even used PCS as her recommended, unfortunately I received all paper work one day before completion and have not occurred to me that they would change the car parking plans, now I stuck with a car park that is totally different from what was sold and show Savills and the sales assistant answers were, sorry nothing we can do, lessons learned, never ever buy from Savills again and never trust anyone , Byers please be aware.

Rosie · 23 August 2021

★★★★★ 5/5

Google

Chris and Sean were immensely helpful and professional at all times. They kept us updated throughout the sale process and helped guide us when needed. I highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Janie · 23 October 2021

★★★★★ 5/5

Trustpilot

Excellent post offer service

Millie and the team were excellent. I do not think we would have got through to completion if it wasn't for the level of service they provided. Even following completion they were extremely helpful. I would highly recommend.

Claire · 24 January 2020

★★★★★ 5/5

Trustpilot

Transparent, Professional, and Responsive

Zoe and the Savills team helped make our relocation from the US an absolute breeze. They were so responsive and transparent throughout the entire process, and provided so much useful information from the outset for what we could anticipate throughout the letting process and getting moved into our flat. The team was very helpful in navigating our first experience with renting a flat in the UK, and they were very flexible about accepting alternative documentation for ex-pats who didn't yet have records in the UK. The icing on the cake is that we absolutely love our flat -- it's much nicer and larger than we would have ever imagined a flat in Zone 1/2 could be. We would absolutely recommend working with the Savills team.

Lindsey · 11 August 2021

★★★★★ 5/5

Trustpilot

Simply the best

If you are looking for a direct, professional and legitimate company to help you find the perfect property, Saville's is truly the only way to go. Specifically, Mark Fell goes above and beyond. The amount of time and energy I wasted trying to work with other letting agencies still haunts me to this day. I should have just called Mark sooner, but at least I ultimately did. He found a dream property for me within a week and was smart, professional and quick to get paperwork figured quickly and with little headache. He was courteous and kind, and I felt I could trust him with my inquiries and with the weight of ultimately finding a home to live in. A wonderful, easy and stress-free letting experience with an incredible agent.

MJ · 6 August 2021

★★★★★ 5/5

Trustpilot

Renter review

Sam Ing has been so helpful every time we've contacted him. He is always quick to respond and rectify any issues we're having.

Maisie · 31 October 2022

★★★★★ 1/5

Trustpilot

Useless

Having failed to sell our house for the 2nd time, they then went and demanded part of the sales fee from an agent that then did sell it to one of Savills viewers the first weekend the house was relaunched. They relied on their Terms of Business to extract some money of the agent who actually worked effectively to sell the property. The buyers themselves refused to deal with Savills after the first viewing. Also lots of 'positive' viewings that we then heard nothing back from the viewers - ok not always the agents faults but vet your clients first - especially in COVID times when its not ideal having a bunch of time wasters seeing your property. Would never buy or sell through this form again. One word to some them up - Useless.

Ben · 29 July 2021

★★★★★ 5/5

Trustpilot

Sophie Candlin is all I have to say.

Brilliant service received by Sophie Candlin, she was process driven, prompt and my vocabulary is too limited to express the joy of dealing with Sophie when on search for our ideal home. I work in a demanding environment of luxury also supplying service and if Savills don't acknowledge her talent then, she will always have a managerial role with me! as I had dealt with many agents whilst on my search prior to Sophie and they are no match! Thank you for all your help and continued help even since moving into our new place.

Shaz · 27 July 2021

★★★★★ 1/5

Trustpilot

Bidding wars

This company uses biding wars to pit potential tenants against one another, its such a morally bankrupt thing to do. They will likely excuse this as common practice rather than feel the deep shame that they should feel on an individual level and collectively

Lincoln · 23 August 2024

★★★★★ 1/5

Trustpilot

I am living in the Stockholm

I am living in the Stockholm, kista. I am paying 10034 kronor for apartment. This building is a new but lift is not working about 3 days , called to them . Kone lift told me that de take 3 weeks for repairs lift. I am living in the 5 th floor. It is difficult to go up and down. The stair is very small , as sneakers. I called to savillis , he said to me. We can’t help to you because this product for lift is not coming about 3 weeks. Don’t call again here. They just want to rent apartment but nothing is working here. This company isn’t good enough for me.

Sandy · 20 July 2021