Savills Cornwall reviews in Truro

★★★★★ 5/5

Google

We have just exchanged on our house in Falmouth through Savills, and I cannot praise Sean Anderson and his colleague Will Eva highly enough. Although a few earlier offers on other properties didn't work out, through no fault of Savills, Sean worked closely with us to patiently navigate the market and ultimately find a property that perfectly matched our requirements. The level of professionalism, communication, and dedication we received from Sean and the team throughout the process was brilliant. Thank you both for helping us secure our new home. Highly recommended!

John · 10 August 2026

★★★★★ 5/5

Trustpilot

Shikha was really helpful

Shikha was really helpful. My fridge broke down and she liaised with the landlord and several people to get the cupboard out and a new fridge in. I have a busy job and could not co-ordinate being in for all the visits. However Savills are always so helpful in making sure things can happen as quickly as possible. I'm really grateful for the communication and clarity - made a stressful situation much more manageable.

Farzana · 28 August 2026

★★★★★ 5/5

Trustpilot

Extremely smooth end of tenancy experience thanks to the Savills staff

Shan Elario has been extremely helpful and supportive in the whole end of tenancy process. We were stressed and busy with our home move and he made sure that any issues with the end of tenancy were addressed swiftly and resolved to the satisfaction of both us and the landlord. We really appreciate his professionalism and diligence through the entire process.

Zeena · 21 August 2026

★★★★★ 1/5

Trustpilot

Never return calls!!

I have just received yet another mailing from Savills (Truro), offering their services in selling my house. This is ironic, in that we have phoned them twice to get a valuation, but no-one returns the call. If fact, last tome the office didn't answer - it rang for ages and then got put through to their nationwide coordinator. Clearly Truro were too busy to get in touch, but if they can't be bothered to try and get buyers on the books, heaven help anyone interested in trying to purchase a property!

PZH · 18 February 2026

★★★★★ 5/5

Google

In a challenging market, we took the decision to change agent to Savills part-way through the selling process and were delighted with the results. They were a class apart from the other agents we've worked with and got us quality viewings right from the off, as well as finding us the perfect buyers for our cottage (and finding us our onward purchase!). They kept us and our solicitor up-to-speed throughout and developed a strong relationship with our buyers, which helped us navigate the whole process. A heartfelt thank you to Sean and the rest of the team.

Abbie · 10 February 2026

★★★★★ 5/5

Trustpilot

Great support

Shikha has been incredibly helpful, organised and responsive. She’s managed to sort out most of the issues with our property after we’d struggled to get things resolved for around six months with our previous property manager. We really appreciate how quickly she’s picked everything up and kept things moving

A · 3 September 2026

★★★★★ 5/5

Google

We recently purchased a house through Savills. It wasn’t a straightforward purchase but Will went above and beyond to help to resolve challenges and keep the process moving. Highly responsive, accommodating and helpful, we were very grateful to Will for all he did. We’re now in our new home and pinch ourselves daily. Thanks Will!

Samantha · 10 July 2026

★★★★★ 5/5

Trustpilot

Bailey Chan is superb

Bailey Chan is superb. As a landlord, I don't have to worry about anything. I always want to treat my tenants well and Bailey has the same approach. He approaches every task with meticulous detail and communicates with me clearly and always on time.

Website · 10 September 2026

★★★★★ 5/5

Trustpilot

Many thanks to James Abbott and his excellent team in Stamford

I sold my house in Stamford through James and his team at Savills Stamford. Many agents were competing for the business - I was glad I chose Savills as in a difficult market they provided an efficient and smooth service with excellent communication throughout. Thank you!

Sophia · 28 August 2026

★★★★★ 5/5

Trustpilot

Roshni has been our Property Manager…

Roshni has been our Property Manager since December 2025 and we have been very pleased with the service received. We will be sad to see Roshni go and look forward to working with our new Property Manger. Best wishes Roshni and thank you.

Rigby · 3 September 2026

★★★★★ 5/5

Google

I simply cannot praise William Eva and his team at Savills Cornwall highly enough... he was outstanding at every stage. To have delivered a sale that saw us go from offer to exchange, with a cash buyer, off market in 6 weeks was beyond our expectations to put it mildly... Will was there to expertly guide us through, deftly, professionally and with admirable confidence. No hesitation in recommending him 100%...

Colin · 10 February 2026

★★★★★ 5/5

Trustpilot

Fantastic tenancy support by Shikha

Shikha has been absolutely brilliant at supporting us through our tenancy. So helpful and kind .. and professional. Always gets back to us really promptly and nothing is a problem. We are so grateful for such fantastic support.

Katie · 25 September 2026

★★★★★ 5/5

Trustpilot

Savills did a great job

Savills did a great job both at inception, during tenancy and at the end of it. They have always been proactive to address any item we raised and addressed it promptly. Special thanks to Fiona Wither who has been our main contact.

Matteo · 28 August 2026

★★★★★ 5/5

Google

Sean Anderson at the Truro branch of Savills has given us outstanding support in our sale of our house in Cornwall. He valued the house correctly in the market and from the very first moment has liaised brilliantly with both us and the buyer he found for us. You will be very happy if you team up with Sean when selling your house . Many thanks Sean .

Vanessa · 10 February 2026

★★★★★ 5/5

Google

Five stars is not enough to describe the exceptional service provided by Sean and his team during my recent property purchase in St.Ives. From start to finish, they demonstrated the absolute highest standard of professionalism, responsiveness, and proactivity...

Jules · 10 September 2026

★★★★★ 1/5

Trustpilot

Incredibly poor customer service…

Incredibly poor customer service throughout. It takes several days to receive even a holding response, leaving issues unresolved for far too long. More concerning is that there were significant health and safety, fire safety, and electrical faults within the property that were known about before we moved in, yet this information was never disclosed to us. The lack of communication, transparency, and duty of care has been extremely disappointing. I would not recommend this company based on my experience.

Guy · 2 October 2026

★★★★★ 2/5

Trustpilot

Terrible communication all around

Terrible communication all around. Our entire tenancy was meant with poor service and they rarely got back to us unless chased. When it came to our deposit they took over a month to return our deposit, stating that they were talking to the landlord only to send an email that makes it abundantly clear that they have indeed not been communicating with anyone. I have never been made to wait more than a week or two to get my deposit back. This is super unprofessional and unacceptable.

Customer · 22 September 2026

★★★★★ 1/5

Trustpilot

Inaccurate information and lack of clarity

Very disappointing experience with Savills when purchasing a new-build property in Swords. I was specifically told the property had a double driveway, but was later told it was being sold with one parking space. The conflicting information, difficulty getting straightforward answers and poor communication ultimately led me to withdraw from the purchase. I had to chase for the return of my deposit, despite being told it had been processed. Details can change during a development, but customers should be given accurate information and promptly informed when something changes or information previously provided was incorrect.

Joe · 22 September 2026

★★★★★ 5/5

Google

The team at your Cornwall office have been outstanding , very knowledgeable and supportive through this this sale process. My main contact William Eva has been exceptional and very professional. My trust in him has been rewarded in the exchange of contracts today. Will is a great credit to your business. Having used Savills twice previously, I would not hesitate in recommending Him/Savills should anyone ask me. Thank you, Will and the team. Ivan Ursell

Ivan · 10 October 2025

★★★★★ 5/5

Google

Second time we have used Savills to sell a property. William Eva was professional and knowledgeable - a great result achieved with excellent communication and support throughout.

H · 10 September 2026

★★★★★ 5/5

Google

As estate agents, Sean Anderson and William Eva in the Savills Truro (Cornwall) office were as professional, responsive, collaborative and insightful as a seller could hope for, especially as my house lingered for a long while in a slow market. Both men were exceedingly patient with my impatience! But as they predicted, my house did finally sell, and though different from my initial expectations, I was very pleased with the outcome. I highly recommend their service on every level.

Donna · 10 August 2026

★★★★★ 1/5

Trustpilot

Absolutely useless company

I have to say that if you are a buyer-forget about it, they are not interested in selling properties and if you are a seller,forget about it, they are not interested in selling your house. Absolutely disgraceful company. Why do you even want to list your property with them is the main question. They don't pass on messages or offers to the vendors and don't respond if you are interested in viewing either.

Tibu · 17 September 2026

★★★★★ 1/5

Trustpilot

Talked down to for three months, overcharged on our own statements, complaint response ignored six of eight points

We are landlords who instructed Savills' Maida Vale / St John's Wood office to let and manage a flat in W9 on negotiated terms of 14.4% including VAT, 9.6% letting, 4.8% management. Savills became involved at offer stage on 27 May 2026, the tenancy started on 28 July 2026, and we submitted a formal eight-point complaint on 24 August 2026, under a month into a tenancy we paid a professional agent to run.

Ivan · 26 August 2026

★★★★★ 5/5

Trustpilot

Shikha was wonderful

Shikha was wonderful, really helped me move in and all the support that came after. She’s very responsive and problem solved quickly :)

Nora · 15 September 2026