Every review we hold for the Tring office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Jason O'Connell regarding my recent move to Berkhampstead. As this was my first time renting Jason was exemplary in his professionalism from start to finish. Jason made himself contactable either by phone or email out of hours & on non working days which shows his true passion & dedication to his role & the customer. A true gent and an asset to Sterling Estate Agents.
David · 9 April 2026
Agent replied · 23 April 2026
Hi David, thank you so much for your 5 star review of our letting team at Sterling and especially your mention of Jason. I know he will be delighted to read your review.
Once again thanks for taking time out to review our team at Sterling.
Hope you enjoy your new home.
★★★★★ 5/5
GoogleExtremely efficient, friendly and approachable team! Jason went above and beyond when I was looking to view a property in the local area and no question was too much trouble to answer - and I had a lot of them!
Also very communicative & helpful during multiple stages of the process - referencing, inventory checks, moving-in and post moving in as well. Highly recommended!
Paul · 9 April 2026
Agent replied · 23 April 2026
Hello Paul, thank you for your 5 star review of Sterling Tring. I will make sure the team get to see it. Once again thank you for taking time out to review Sterling, it's much appreciated.
★★★★★ 5/5
GoogleWe had a fantastic experience with Jason at Sterling Estate Agents. He made the whole process feel easy and stress-free from start to finish. Jason was incredibly efficient, friendly, and always on hand to help with any questions we had. His professionalism and approachable nature really stood out, and we felt fully supported throughout and found our perfect new home. Would highly recommend!
Daisy · 16 April 2026
Agent replied · 23 April 2026
Hello Daisy, great to hear from you and thank you so much for taking time out to review our team at Sterling Lettings it is much appreciated. Thank you for your 5 star review and mentioning Jason he will be very pleased to have had a mention in your review.
★★★★★ 5/5
GoogleI had an excellent experience with Sterling Estate Agents in Tring, with particular thanks to Luke Holden, who oversaw the sale of my home. He was consistently professional and maintained outstanding communication throughout the process. The final sale exceeded our expectations, so I would highly recommend Sterling Estate Agents in Tring to anyone looking to sell their property.
Clarissa · 16 April 2026
Agent replied · 23 April 2026
Hi Clarissa, thank you for your 5 star review of Sterling Tring. Luke will be delighted to read your comments. Once again thank you for taking time out to review Sterling it is much appreciated. Hope all is going well.
★★★★★ 5/5
GoogleSterling Estate Agents have let, managed and sold my property over the last few years and I can highly recommend them! They are thorough, efficient, helpful and always available when you need them! Luke kept me constantly updated throughout the entire sales process and I am extremely grateful for all their support and assistance!
Niamh · 12 March 2026
Agent replied · 26 March 2026
Hello Niamh, thank you so much for your 5 star review of Sterling Tring and mentioning Luke in particular, I know he will be pleased to read your comments. Once again thanks for taking time out to review Sterling.
★★★★★ 5/5
GoogleHaving not purchased a property for 12 years, I was a bit out of touch, but Luke Holden was patient, listened, answered all my questions, even if obvious, and was appropriately impartial as needed. My requests for further viewings and/ or information were all responded to in a very timeiy manner. Demonstrating good client management. I never had to chase.
A process that I was frankly dreading was made relatively stress free by Luke at the Tring branch. Thank you very much.
Yvonne · 20 April 2025
Agent replied · 28 May 2025
Hi Yvonne, thank you so much for your 5 star review, it is much appreciated.
Hopefully you are now fully enjoying the new home and settling in well.
★★★★★ 5/5
GoogleThank you Luke!
As first time buyers we had lots of questions about property buying. Luke frequently went out of his way to get us those answers and was always prompt with information and timescales.
He acted as a great mediator to our negotiations with the sellers and was fair to both parties at all times.
Sterling had our best interests at heart to get the deal over the line.
Couldn’t recommend Luke highly enough if you are considering viewing, buying, renting a property.
Thanks to all at sterling we love our new home! Thanks for all your help Luke!
Stu · 26 March 2025
Agent replied · 23 December 2024
Thank you so much for your 5 Star review of Sterling Tring. Luke will be very pleased he was mentioned in your review. Hope you enjoy your new home.
★★★★★ 5/5
GoogleSterling is best among all the agents in tring especially Jason is very friendly, helpful & kind . I was so tensed before i talk with him, he make me feel i can owe the property & make it happen . Me & my husband is so much happy with his service . Thank you Jason for everything .
Asmita · 29 July 2025
Agent replied · 28 August 2025
Hi Asmita, thank you for your 5 star review of Sterling Tring and the team especially the mention for Jason. I know the team will be pleased they made you feel comfortable and welcomed.
★★★★★ 5/5
GoogleVery pleased with service provided by Sterling and in particular the work and effort and patience shown by Luke Holden whilst dealing with the buying process.
Very happy in my new Home, thank you Luke.
Mark · 26 February 2026
Agent replied · 26 March 2026
Hi Mark great to hear from you and thank you for the 5 star review of our Sterling Tring branch and especially Luke, I know he will be delighted to get your review. Once again thanks for taking time out to review Sterling and pleased to hear all good with the new home.
★★★★★ 5/5
GoogleJason and the team have been totally amazing. I was in a pickle with a very short time to find a home combined with business travel and they delivered. I am in a lovely cottage. It’s been two weeks and my work is nearly done so I can now start unpacking really grateful for all the work and help I received and would highly recommend.
Amanda · 26 March 2025
Agent replied · 11 November 2024
Hello Amanda, thank you for your review of Jason and his lettings team. Pleased you are enjoying your new home.
★★★★★ 5/5
GoogleJason was a great agent to deal with and found us our apartment! He made the whole process smooth without any stress, big thank you to Jason!
Jade · 2 April 2026
Agent replied · 23 April 2026
Hi Jade, thank you for your 5 star review of Sterling Lettings and in particular Jason. It's great that you took the time to review Sterling many thanks and enjoy the new home.
★★★★★ 5/5
GoogleThe Tring team were very helpful from start to finish on our rental search and we are now very happy in our new home. Amy was great at the viewing of the property and the rest of the team were very prompt and thorough with our referencing afterwards and always on hand with any questions we had. Thank you once again team.
Georgia · 26 March 2025
Agent replied · 26 March 2026
Hi Georgina,
Thank you so much for your 5 star review of Sterling Tring. The team will be delighted they were able to help you and you were pleased with their service.
★★★★★ 4/5
GoogleReceived informative and friendly service from first viewing through to moving in from the team at Sterling. Grace, Jason and Tara were all exceptional
Christina · 2 April 2026
Agent replied · 23 April 2026
Hi Christina, thank you for taking time out to review the team. I hope you enjoy renting your new property.
★★★★★ 5/5
GoogleWe purchased a house in Berkhamsted through Sterling and Meka and her team were amazing throughout the whole process. What made them stand out was the personal service we received and Meka was also really helpful in resolving some issues …
Fiona · 23 October 2025
Agent replied · 15 January 2026
Hi Fiona, thank you so much for your 5 star review of the team at Sterling Berkhamsted. I hope all is going well with you and once again, thanks for taking time to review Sterling.
★★★★★ 5/5
GoogleRight from the initial meeting when they valued the property Stirling's service has been exceptional. All staff we came into contact with were very professional and went above and beyond. Luke kept on top of the whole process, keeping us …
Lyndsay · 23 September 2025
Agent replied · 15 January 2026
Hi Lyndsay,
great to hear from you and thank you so much for your 5 star review of Sterling Tring. Luke will be delighted you mentioned him. Hope all is going well.
★★★★★ 5/5
GoogleSterling put us at ease straight away! Ben listened to us, ensuring we sold for our needs but gave realistic expectations too! Amy - our main go to was fantastic from start to finish! She promised to sell our home and that she did! Within a week on the market we had 8 viewings and sold 2 days later for over asking! Given the current climate we were anxious and Amy was always there to answer questions, chase parties and put us at ease! We would always recommend sterling and especially Amy! Thank you so so much for helping us move!
Lisa · 26 March 2024
Agent replied · 29 October 2023
Hi Lisa, The team were very please to read your review. Many thanks for taking time out to write a review on Sterling.
★★★★★ 5/5
GoogleAn excellent experience from the team at Sterling -Tring. Ben the Company Director persuaded us to use Sterling with a clear strategy to sell the property, and really glad that we did. John Taylor provided great advice with regard to the creation of the property brochure, putting the sales strategy into action, amending the strategy as market conditions changed, and attending viewings. Amy was instrumental in securing the sale of our property. From attending the viewings, negotiating the final price with the buyer, and following the sale of the house through to completion she was first class.
I am sure there are many people working hard in the background, but the highly professional service we received means I would have no hesitation in recommending Sterling Estate Agents. My thanks to all
Andrew · 26 March 2024
Agent replied · 29 October 2023
Hello Andrew, great to hear the team looked after you well, I know they will be delighted to read your review. Thanks again for taking the time to review Sterling Tring.
★★★★★ 5/5
GoogleI can't recommend Sterling Estate Agents in Tring enough - they were fantastic in the selling of our home from start to finish. After being on the market previously and not selling (after so so many viewings), Ben visited and showed us the the Sterling way - they really know their stuff! They only hire the best agents and we felt really at ease, their values aligned with ours. The photos were stunning, the video they made for social media was very cool and even before launching on Right Move again we had 2 viewings - not much we thought but this was early days, we'd been here before. Well, one of the two put an offer in and we sold without ever having to re-list! We couldn't believe it! Amy was our Sales Negotiator, professional throughout, always available to answer our questions and led us through the sale beautifully. We also found Phil to be incredibly helpful and really couldn't fault Sterling in any way. Thanks Sterling team!
Catherine · 26 March 2024
Agent replied · 29 October 2023
Hi Catherine, so pleased we were able to get you sold after a disappointing time with your previous agent. The guys in the Tring branch certainly know their stuff. Amy does excel at customer service. She and the Tring team will be so pleased to read your review.
★★★★★ 1/5
GoogleAgent would not pass on an offer without us first going through their in house mortgage approval process. Highly illegal.
Edit*
There was no misunderstanding. Finance proof was ready to be provided by either my AIP/DIP from MY mortgage company or via MY solicitor. Yet this was not good enough and agent insisted on sitting down with their in house sales team to buy their broker/solicitor referral products. When i explained i will not do so, which is my right, i was told i was being aggressive and hung up on, and now essentially ignored. This practice has been illegal for years and it was disappointing to see the tactics being used here. Sadly, their listing wont get another offer from me due to these underhand methods and the seller will lose out due to the situation. Cash buyer in a difficult market and house goes unsold... I will inform the owner directly as they have a right to know.
Hybrid · 26 March 2024
Agent replied · 1 January 2024
Hi I think you misunderstand the process here, before we can discuss an offer with our vendor we must first verify the potential buyers ability to finance the purchase. This is part of our role to our vendor to ensure that the offer does not fall through due to the buyer not having sufficient funds to make the purchase. To ensure that any financial information that is divulged is kept confidential we use our Independent Financial Advisor to assess this and give us feedback accordingly. As far as I am aware all professionally run estate agents do this as part of the service they offer their vendors. This is not a mortgage referral process. You were also asked for ID a requirement from HMRC under Money laundering regulations that you also refused to provide.
★★★★★ 5/5
GoogleI want to thenk everyone at Sterling for all your hard work making my sale and purchase as stress less as possible. Special thanks to Luke Holden for being so patient with me.... he's amazing and I couldn't have done it without his hard work and patience!! Once again thank you all. Elaine
Elaine · 26 March 2025
Agent replied · 23 December 2024
Hi Elaine, great to receive your 5 Star review of Sterling Tring and especially mentioning Luke, he will be so pleased to read your comments.
★★★★★ 5/5
GoogleWe had a really positive experience working with Luke Holden during our property purchase. He was supportive throughout the entire process and always made sure we understood each step along the way. His guidance helped make everything feel much more manageable, and we really appreciated his calm and professional approach. We’re very grateful for his help and would happily recommend him to others.
Emma · 24 March 2026
Agent replied · 26 March 2026
Hello Emma, thankyou for your 5 star review of Sterling Tring. Luke will be so pleased that you gave him a 5 star review. Hope all is going well.
★★★★★ 5/5
GoogleBen and his team did wonders on our sale. We were being messed around by a buyer and they found a replacement in double-quick time and got our house sold. If it wasn't or this, we would have missed out on our dream home. Thank you Sterling, much appreciated.
Neil · 26 March 2025
Agent replied · 24 August 2024
Hi Neil,
so pleased we were able resell your house in double quick time and keep your dream home alive. The team at Sterling Tring so pleased to receive your 5 Star review,
★★★★★ 5/5
GoogleSterling did a great job helping me find and start renting a great house in Tring. Jason was so efficient and helpful. Got the process sorted in no time. Great service and couldnt fault in anyway.
Roisin · 29 July 2025
Agent replied · 28 August 2025
Hi Roisin, thank you for taking time to review our lettings team and the mention for Jason, I know he will be pleased for your review.
★★★★★ 5/5
GoogleThe Tring team were very helpful from start to finish on our rental search and we are now very happy in our new home. Amy was great at the viewing of the property and the rest of the team were very prompt and thorough with our referencing afterwards and always on hand with any questions we had. Thank you once again team.
Georgina · 25 June 2024
Agent replied · 24 August 2024
Hi Georgina,
Thank you so much for your 5 star review of Sterling Tring. The team will be delighted they were able to help you and you were pleased with their service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.