Trusted Agent profile · Trafford

Springbok Properties, Nationwide Trafford reviews

4.2

★★★★★ Great

1,188 reviews across 1 platform

Suite 7N Trafford House Chester Road, Old Trafford, M32 0RS, M32 0RS

Springbok Properties, Nationwide's office in Trafford, at Suite 7N Trafford House Chester Road, is rated 4.2 out of 5 across 1,188 reviews on 1 platform.

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1,188

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Reviews

Every review we hold for the Trafford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fast process in getting the offer down.

Bulou · 11 December 2024

Agent replied · 28 December 2024

Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Hamish helped along the way

Hamish helped along the way. He was great at communicating and chased the solicitors on both sides for me.

Karen · 24 May 2024

Agent replied · 25 October 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

3/5

Trustpilot

The transaction was reasonable quick…

The transaction was reasonable quick but I had to keep chasing as there was limited feedback from all at Springbok.

Richard · 5 May 2024

Agent replied · 25 October 2024

Dear Richard, thanks for your feedback. We always welcome customers letting us know how their experiences were, so that we can learn and improve. We'll look further into this internally to take any necessary improvement measures. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Kiran Thomson has made an excellent…

Kiran Thomson has made an excellent first impression, he is a hardworking gentleman who deserves all the accolades!

Atiya · 10 June 2024

Agent replied · 25 October 2024

Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Consistency

Consistency Excellent customer relations Good collaboration Ready to help

Michael · 6 November 2024

Agent replied · 25 October 2024

Thanks for your kind words! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Jo was brilliant

Jo was brilliant, we had weekly updates and sold our property relatively quickly.

Johnson · 3 September 2024

Agent replied · 25 October 2024

Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Great people to deal with

Great people to deal with. Efficient, honest and speedy. Thank you.

Lesley · 4 October 2024

Agent replied · 25 October 2024

Your positive feedback is a badge of honor for us, and we're thrilled to have met your expectations. Your kind words will be conveyed to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

The speed of reply and call where on…

The speed of reply and call where on time to the minute.Extremely helpful 😊

Stuart · 16 August 2024

Agent replied · 25 October 2024

We couldn't be happier with your feedback! Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Very happy with the service provided by…

Very happy with the service provided by Ernest Lukovnikovas. He was courteous and professional throughout and was able to get us offer an during difficult market conditions.

Ryan · 1 December 2023

Agent replied · 25 October 2024

We're incredibly grateful for your feedback and thrilled to hear about your positive experience with us. Your review will be passed along to our dedicated team members, who take immense pride in delivering exceptional service. If there's anything else we can assist you with, please do not hesitate to let us know. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Mason did an excellent job of…

Mason did an excellent job of navigating around a difficult market

Byron · 1 October 2024

Agent replied · 25 October 2024

We're absolutely thrilled by your positive review and delighted to know that you had a wonderful experience with us. Your valuable feedback will be shared with our team members, who will be inspired by your kind words. If you ever require our services again, please don't hesitate to get in touch. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Satisfactory

Although the purchase process is still ongoing, so far I'm absolutely satisfied with experience with Springbok. In particular, I like their quick response to requests.

Kingsley · 12 January 2024

Agent replied · 25 October 2024

Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Jess Cox- Home Sales Negotiator

"Jess Cox's expertise as an estate agent negotiator is unparalleled. Her commitment to client satisfaction, coupled with a sharp market insight, ensures seamless and successful property transactions."

Rob · 27 November 2023

Agent replied · 25 October 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Satisfied client

I am extremely satisfied with your service and in future I will be happy to dealing with springbok again thanks for help especially becci

Sayad · 2 February 2024

Agent replied · 25 October 2024

Your feedback brightened our day! Thank you for sharing your positive experience with us. We're thrilled that our service met your expectations, and we'll definitely pass your comments on to our team. Remember, we're here to help whenever you need us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Fast and easy to sell a property highly…

Fast and easy to sell a property highly recommend

Victoria · 30 October 2024

Agent replied · 28 December 2024

We really appreciate your review. It’s great to know that we were able to meet your expectations. Your comments will be shared with the team, who will appreciate the feedback. If there’s anything else we can help with, please don’t hesitate to reach out.Warm regards, Springbok Customer Services

5/5

Trustpilot

Great service

Always kept up to date with everything that was happening with the property very pleased with the service

Tracy · 30 May 2024

Agent replied · 25 October 2024

Thank you for sharing your positive experience with us. Rest assured, your comments will be passed on to our team, and they will be encouraged by your appreciation. Remember, we're here to assist you whenever you need us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Very grateful to Natalie from Springbok…

Very grateful to Natalie from Springbok Properties for her hard work and support seeing through the whole process of purchasing our first home.

Natalia · 20 February 2024

Agent replied · 25 October 2024

Thank you for your wonderful review! We're elated to have provided you with excellent service, and your feedback will be shared with our team members. Should you need any further assistance or have any questions, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

I dealt with jasmine who I have to say…

I dealt with jasmine who I have to say was 1st class , highly recommended

Rob · 18 July 2024

Agent replied · 25 October 2024

Thanks for your feedback! We really appreciate it and we'll pass it onto the team. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Fabulous experience with springbok…

Fabulous experience with springbok after been with local estate agents and not getting anywhere sold within a month and everyone so friendly and helpful

Louise · 23 January 2024

Agent replied · 25 October 2024

Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Thanks haden donovan for your…

Thanks haden donovan for your professional and transparent job.

Femi · 22 October 2024

Agent replied · 25 October 2024

Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to contact us.Warm regards, Springbok Customer Services

5/5

Trustpilot

Quick to respond

Quick to respond, keep me updated. They received a good price. Just awaiting completion. Take hassle out of finding solicitor and agent fees

Elizabeth · 12 February 2024

Agent replied · 25 October 2024

Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services

4/5

Trustpilot

Very good communication

Very good communication, constantly kept up to date of viewings etc

Amanda · 22 October 2025

5/5

Trustpilot

Friendly and efficient staff

Friendly and efficient staff. We were kept informed of all stages of the process.

Rhian · 26 July 2024

Agent replied · 25 October 2024

Your review has brightened our day! We're ecstatic to have provided you with a great experience, and your kind words mean the world to us. Your feedback will be conveyed to our team, who will be inspired by your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

MARK SILVESTER WAS A VERY HELPFULL INDEED…

MARK SILVESTER WAS A VERY HELPFULL AND PLEASANT PERSON INDEED AND GIUIDED US THROUGH IT ALL

ROBERT · 21 June 2024

Agent replied · 25 October 2024

We're honoured to have received your positive feedback and glad to hear that we were able to assist you effectively. Your kind words will be passed on to our team, who will be motivated by your satisfaction. If there's anything else we can do for you, please feel free to reach out. Warmest Regards, Springbok Customer Services

5/5

Trustpilot

Selling my house

Excellent service from Beth and Lily.

Lawrence · 29 November 2024

Agent replied · 28 December 2024

Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help.Warm regards, Springbok Customer Services

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