5/5
Nice staff
Nice staff, Tom took excellent photos π
Agent replied Β· 22 December 2024
Thank you! :)

Trusted Agent profile Β· Trafford
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1,988 reviews across 1 platform
76 School Road, Sale, M33 7XB, Trafford, M33 7XB
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Trafford, at 76 School Road, is rated 3.7 out of 5 across 1,988 reviews on 1 platform.
Every review we hold for the Trafford office, from every platform, shown as written. First names only.
5/5
Nice staff
Nice staff, Tom took excellent photos π
Thank you! :)
5/5
Very good friendly and professionalβ¦
Very good friendly and professional service
We're so glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your kind words.
4/5
Good customer relations and regularβ¦
Good customer relations and regular follow ups
We appreciate your kind words! We strive to provide excellent customer service and high-quality properties. We're glad you had a positive experience.
5/5
Smashing service
The team were always honest, professional and supportive. Excellent communication.
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
1/5
TOTALLY INCOMPETENT - NOT WORTH ONE STAR
HULL OFFICE IS NOT WORTH ONE STARTHIEVES!!!!!! AN ATROCIOUS, EXTREMELY INCOMPETENT, DISRESPECTFUL AND UNTRUSTWORTHY SET UP THROUGHOUT, WITH ADDED EXTRAS OF RUDENESS, LIES AND DECEIT THROWN IN FOR FREE FROM THE MANAGER. DO NOT USE ACCOMPANIED VIEWING, LEAVE PROPERTY UNLOCKED, WINDOWS OPENED AND LIGHTS ON. IN FACT, DO NOT USE THEM AT ALL. I WOULD NOT TRUST THEM WITH THE SALE OF A DOLLS HOUSE.
1/5
Liars telling me i have to pay 1 monthsβ¦
Liars telling me i have to pay 1 months rent and deposit, payed it then when i was moved in they said oh no sorry you dont get your holding deposit back because your short on your deposit by exactly what i paid for a holding deposit. Nathan you sly little boy, shame on you.
Hello Casey - We're so sorry to hear that you have had a negative experience with us, could you please let me know which branch you dealt with so I can feed back to them?Many thanks,Reeds Rains
1/5
Hull office has no idea
Hull office has no idea how to manage the chain. Our purchase took twice as long as we expected and throughout we were in an information vacuum. Reeds Rains did not know enough about what was happening further up the chain and didn't attempt to find out. In the end we went over their heads and spoke to the next agent along, who did not have to speak to us at all but was far more knowledgeable and communicative.
5/5
Excellent service
Excellent service Friendly and kept us informed with progress
We are so glad to hear you had a positive experience. We appreciate your kind words about our service and our team's communication.
5/5
A thoroughly professional outfit.Veryβ¦
A thoroughly professional outfit.Very helpful throughout.
We appreciate your kind words and are glad to hear you found our service helpful. We strive to provide a positive experience for all our customers.
5/5
Honest answers
Honest answers to all questions, friendly staff and reliable.
Thank you for your kind words :)
5/5
the team at Gosforth they have soldβ¦
the team at Gosforth they have sold three houses for me and my family not one hitch run the extra mileall the time with out a problem i think they are amazingjust amazing thank you so much for all your help over the last few years Mr cairns
5/5
Staff have been very helpful
Staff have been very helpful, friendly and quick service.
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
The st.Helens
The st.Helens. branch This agencie is so well organised and will explain to you everything u need to know when trying to rent a house they have spot on knowledge of the area and are super helpful when looking for a house. The agent that helped me with everything was eleanor smith she helped me find a house after i told her about our struggle finding one that allowed us to have our dogs and we manged to find and secure one within the same week such an amazing agent.
5/5
Iβd like to say I am very happy withβ¦
Iβd like to say I am very happy with the great service recently provided by Claudia Tarr in the Wilmslow branch, she has been very professional, hard working and patient when finding tenants for my property. Sheβs an excellent communicator too: sheβs willing to talk to you, she keeps you well informed, and takes on board your wishes and opinions. If you are looking for a reputable estate agent, look no further than ReedsRains Wilmslow.
5/5
Wilmslow branch
Wilmslow branch Mark Latham and the team at reads rains have been excellent in the recent sale of my late fathers house .we can't thank them enough for all their help. Many thanks nigel and clive green.
5/5
Really Happy with the service fromβ¦
Really Happy with the service from Reeds Rains Sutton, in particular Nathan Gibson. He helped us greatly and always went above and beyond for myself and my partner!
4/5
A difficult year for us when dealingβ¦
A difficult year for us when dealing with the estate of a bereaved relative in Scarborough. Everyone at the RR office in Scarborough have been helpful and professional throughout. Huge thanks to Rebecca and the team for your support.
5/5
Really friendly staff were always thereβ¦
Really friendly staff were always there to help
We're so glad to hear you had a positive experience with our staff. Their friendliness and helpfulness are important to us, and we're happy to know they made your visit enjoyable.
1/5
Property management
If I could give it a zero I would Property management on fully managed let USELESSβ¦β¦ save your money Go to a company which actually manages a property The list is endless β¦β¦ inspections not carried out properly, rent increases not done, no action taken for 6 months on a child safety issue , damage in property not investigated, emails not responded to β¦. Rubbish rubbish company
5/5
Professional Friendly Service
Professional approach in every aspect of the process and frequent communication and updates
We appreciate your kind words and are thrilled to hear that you found our approach professional and our communication clear throughout the process. We strive to provide a positive experience for all our customers, and your feedback is valuable to us.
1/5
Reeds Rains ilford
Reeds Rains - Ilford, Cranbrook roadExtremely unpleasant to deal with. I had been calling every single day for a week regarding a rental property advertised to be told someone will call back. However no one ever did. I called yesterday complaining to Bernard, the branch manager emphasising the lack of customer service. He also told me he will call me back. To no surprise i did not get a call back. Called in to find more excuses and then was being told what and how to leave a review. I stated i wanted to complain and i was told to send the complain to the person i would be filing the complaint against! LoL! I have never come across such a counter intuitive demand before. DO NOT use these guys. They have such a disgusting attitude. Anyone wanting to rent out their property, do NOT use them. They do not care about whether your property needs to be rented out or not. This could very well have been a happy landlord whose property has been rented. However it is not the case due to this embarassing property agents and the manner in which they deal with customers. I will be taking this further to HR or MD. I am leaving review on every platform to raise awareness. Stay well away from these guys!
5/5
Successful sale, would recommend.
The staff at Reeds Rains were very efficient when I was selling a property and kept me informed of all viewings and the progress of the sale.
Glad we could help :)Regards,Reeds Rains
5/5
Efficient and friendly service
Efficient and friendly service. Would recommend to anyone. Big thank you.
Hi Andrea,Thank you for your kind words. We are delighted to hear that you had a positive experience with our service. We appreciate your recommendation and will continue to strive for excellence.Regards,Reeds Rains
5/5
Very helpful company
Very helpful company, particularly Sally Routelidge.
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