1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude
Trusted Agent profile
Gascoigne Halman Hale reviews
★★★★★
141 reviews across 2 platforms
176 Ashley Road, Hale, Altrincham, WA15 9SF, Trafford WA15 9SF
Gascoigne Halman's Trafford office at 176 Ashley Road is rated 3.6 out of 5 across 141 reviews on two platforms, including 25 Google reviews rated 4.8. The 116 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Trafford office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe bought our home through Gascoigne Halman Hale. Vickie and the team made communication very efficient between myself and the vendor. Very patient and professional. Very happy with the service I received. Would definitely recommend. Thank you!
5/5
TrustpilotHighly recommend, especially Dominic
We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.
5/5
GoogleVery experienced team at GH especially Vickie who was calm and reassuring during quite a stressful sale. No hestation in using GH again
1/5
Trustpilotvery poor customer service
Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers
Agent replied · 28 December 2024
Dear Mr Evans,We are very sorry to hear of your dissatisfaction. Please can you email me with a little more information and to which branch this relates to and I will look into this further for you. james.coppock@gascoignehalman.co.uk Kind RegardsJames Coppock
5/5
TrustpilotThank you to Angela and the team at the…
Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.
1/5
TrustpilotThey won’t return your deposit!
I had a very disappointing experience with Gascoigne Halman, particularly in how they handle tenant concerns versus landlord interests.
5/5
GoogleVery helpful throughout the purchase process. Vickie and the team were always on hand to answer any questions and checked in regularly to make sure everything was going smoothly.
5/5
TrustpilotHighly recommended
We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.
5/5
TrustpilotGascoigne Halman Macclesfield Office
We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.
5/5
GoogleIt has been a pleasure using the services of GH. Bobby and the team managed the process with aplomb. As a collective, they all played their part in keeping things proceeding smoothly and stress-free. Thank you
5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Agent replied · 28 December 2024
Thanks for the review Alison.
1/5
TrustpilotRogue landlord and rude agents.
unresponsive landlord took months to fix a shower and a cooker.
1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
1/5
GoogleSaw a flat, with what looked like massive blood and other stains all over the carpet which had rips all over in terrible condition, asked if the carpet and other cosmetic painting and bits be done, landlord refused apparently very rude … More
5/5
TrustpilotHi my name is Catherine
5/5
TrustpilotI dealt with the wilmslow office
I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.
Agent replied · 28 December 2024
Many Thanks for the review. It was a pleasure to help
4/5
TrustpilotGeorgia Day is a credit to Gascoigne Halman
Recently bought a house and dealt with agent Georgia Day who was fabulous from start to finish. No qualms with recommending her and the team at Macclesfied. Overall, it took around 4-5 months and Georgia just kept pushing for us to be moved in by Christmas which finally happened. Thanks, Georgia!
5/5
GoogleVery friendly team. During first viewing till having the keys of the house, they were alwasy supportive and approachable.
5/5
GoogleBobby was polite, intelligent and courteous. Excellent understanding of the local area and clientele. Highly recommend
1/5
Trustpilot0 communication, AVOID
Informed us that the property we were moving out of had been re-let. We then rushed to clear and deep clean the property. Rang several times on the day with no answer to then be told any day before Thursday would be ok. We were then informed by another call 10 minutes later that the property had infact not been re-let. Severe lack of communication therefore making us pay another month rent & bills.
5/5
TrustpilotA huge thank you to Tracy and all the…
A huge thank you to Tracy and all the team at Gascoigne Halman Frodsham office for working together , constantly chasing , updating and achieving a new sale/ exchange and a clock ticking completion deadline ..Fabulous to work with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gascoigne Halman Hale
How many reviews does Gascoigne Halman Hale have?
Gascoigne Halman's Trafford office has 141 reviews across two platforms: 25 on Google, 116 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Gascoigne Halman Hale's rating?
Gascoigne Halman Hale is rated 3.6 out of 5 across all 141 reviews, and 4.8 out of 5 on Google from 25 reviews, checked 9 October 2026.
Where is Gascoigne Halman's Trafford office?
Gascoigne Halman Hale, 176 Ashley Road, Hale, Altrincham, WA15 9SF, Trafford WA15 9SF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.