Trusted Agent profile · Tower Hamlets
★★★★★
1,700 reviews across 2 platforms
1 Wapping High Street, Wapping, London, E1W 1BH, Tower Hamlets, E1W 1BH
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 1 Wapping High Street, is rated 4.9 out of 5 across 1,700 reviews on two platforms, including 179 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Knight Frank Wapping Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotEmma Soanes has been efficient.
Emma Soanes has been efficient, professional and pleasant to approach with any problems or matters in regards to our capacity as landlord. She is clearly an asset to the knight Frank team. I hope her efforts are recognised.
Thank you so much for your lovely review Anita. It has been a pleasure to manage your apartment! All the best, Emma.
4/5
TrustpilotThank you Ines for finding me suitable…
Thank you Ines for finding me suitable new tenants and facilitating a smooth transition into the new tenancy at my flat - your calm professionalism helped enormously and was much appreciated…
My absolute pleasure Venetia! I hope all is well with the tenancy. Speak soon! Ines
5/5
TrustpilotUnderstood my needs
Maisie and the team, were attentive and worked well advising and times reassuring me through the process. They worked hard to understand my needs and worked hard to accommodate these throughout the process.
It was a pleasure working with you and we wish you all the best in your new home.
5/5
GoogleI had an outstanding experience working with Sarah Rynne and Peter Pietrzak from the Wapping office. Responses were lightning fast and any issues were quickly overcome. Thank you for all your help!
Hi Adam, Thank you for your very kind review! It has been a pleasure to work with you recently and we wish you all the best in your new home! Sarah & Peter.
5/5
GoogleMy experience with with Knight Frank and specifically Peter Pietrzak has been amazing. Peter is so incredibly helpful & supportive. I would highly recommend KF & Peter as a landlord or tenant.
Hi Conor, Thank you very much for such a great feedback! Please do not hesitate to contact me If you need any further assistance. All the best Peter
5/5
TrustpilotDebbie Pinkham in Renewals
Debbie Pinkham in renewals at Knight Frank was terrific. 5 stars. She is very responsive, efficient and made the whole renewal process go very smoothly. We really appreciated her help. Thank you Debbie!
Thank you for very much for taking the time to write a review - it was a pleasure dealing with you both.
4/5
TrustpilotMany thanks to Shantel Sikanartey to…
Many thanks to Shantel Sikanartey to take care of the day to day of my rental property and being so responsive and easy to liaise with.
Many thanks for your kind words. It was a pleasure to represent the sale of your exceptional property. I look forward to the opportunity to work together again in the future!Kind regards,Anna and the Knight Frank Chelsea team
5/5
TrustpilotIt was a pleasure collaborating with Anna Ni of Baker St office!
I have the pleasure of dealing with Knight Frank on a number of mutual client accross the years and it has always been a joy working together. On this occasion, I was dealing with Anna Ni of the Baker Street office, who was a pleasure to work with.My client's circumstances were slighly complex, but Anna has helped us get to the correct position, by patiently and professionally anwering all our questions, providing supporting evidence, etc.When working with clients who are looking for a reliable letting/property management agent, I will certainly keep Anna and the Knight Frank team in mind!
Dear Adela,Thank you for writing such a kind review. I'm delighted to hear we have been able to provide an exceptional service to you and your clients. Please do not hesitate to contact us if you or your clients need any further assistance. Kind regards,Anna
5/5
TrustpilotMy experience with switching flats on short notice via Knight Frank
Ivanka helped me move property within the same building (surrender existing lease and switch to a new one) with only a 2 day overlap. Both properties were marketed by Knight Frank. She made what could’ve been a very stressful task, easy and smooth. She supported me every step of the way. She was both courteous and professional. I’m very happy with my experience, as I really wanted to switch flats and that process was only possible because of her hard work and commitment.
Dear Ahmed, thank you for taking the time to write a review for me. I wish you all the best in your new home!
5/5
TrustpilotSuperb communication by Giselle at…
Superb communication by Giselle at Knight Frank.We were so impressed by Giselle at Knight Frank. Her communication was above and beyond expectations. She was respectful and courteous at all times even when our exchange process was proving tricky. To have a friendly, welcoming, positive voice on the end of the phone made all the difference and eased our stress significantly. What an asset she is to the Knight Frank team. One HUGE thank you, Giselle.
Dear JennyThank you so very much for your lovely and very welcomed review, it’s so appreciated. I wanted to thank you as well for being such wonderful buyers and we successfully navigated the chain with clear communication and a modicum of humour, which is essential when the waters got choppy in the run-up to exchanging contracts!Wishing you every happiness in your beautiful new home.Kind regards,Giselle, Charlie and the team.
5/5
TrustpilotWhat a lovely team you all are
What a lovely team you all are, from booking a viewing on to all the exchanges and emails inbetween with Helen Waddilove. We saw the house and Helen instantly booked us in for a viewing and from then on she made the process easy for us. She took all the stresses out of a very stressful time and managed to keep everything ticking over in a calm and professional way. She truly is brilliant at her job. We are now exchanged and we couldn’t be happier. Knight Frank are professional and effortless to work with. If we ever move again we will only want to pick up the phone and ask for their services.I’d like to say a big thank you to PJ also who works at the stow branch she was very kind to us.
Thank you so much for your very kind review. I am so glad we are managing to get you moved into your new home in a timely manner. I do hope you will be very happy there and do let me know if there is anything I can help with in the future.Best wishes, Helen
5/5
TrustpilotVery responsive & professional managing agents
We have been renting a house for 5 years now that is managed by Knight Frank. They have been excellent agents! As tenants, it has been so reassuring to know that any issues raised will be attended to immediately. They have also been a very fair in handling the renegotiation process of our tenancy agreement. I must mention our excellent property manager Ahsan Sarwar who has been super responsive and helpful, and also the contract co-ordinator Scott Eddy who handled our re-negotiation very professionally. Thanks Knight Frank!
Thanks so much for your kind words Anushe, it’s a pleasure working with you. We are so pleased you have extended your Tenancy!
5/5
TrustpilotMarie and her team at KF Wapping were…
Marie and her team at KF Wapping were excellent. They found me a top class tenant in very short order and willingly gave further advice well post the lease being in place
Thank you for the kind review Ian and it is a pleasure working with you as always. Always here to help if you need any further assistance.
5/5
TrustpilotIt has been a pleasure working with Anik Ruparelia
It has been a pleasure working with Anik Ruparelia. Anik has always been very responsive and pleasant to liaise with. Anik dealt with all my tenancy matters professionally and effectively. Thank you Anik for all your support.
Thank you for your kind review Premala, we will do our best to continue this service for you. Anik
5/5
TrustpilotI am always impressed by the service…
I am always impressed by the service provided by Knight Frank. I have let my three Wimbledon properties through KF since I acquired them 18 years ago. They consistently find reliable, trustworthy and long-term tenants for me and manage the rentals with expertise. They are always courteous, enthusiastic and professional in their approach. I would put in a special mention for Debbie who has helped me, with great warmth as well as professionalism, over much of my properties ownership period, first as a sales negotiator and more recently on the tenancy renewals side
Thank you very much for your review and taking the time to write it.
5/5
TrustpilotLexi Solt was very kind and…
Lexi Solt was very kind and knowledgeable. A great addition to KF! Thanks for listening to what we were looking for. Would come back for her!
Hi Ginevra,Thank you so much for your kind and generous feedback, I’m so pleased to have been able to help you! Please do reach out in the future if I can ever be of assistance and I would be delighted to help.Best wishes,Lexi
5/5
TrustpilotAnnaise - Knight Frank
Annaise was fantastic in providing a very thorough end-to-end service of securing my deposit and generally helping oversee change of tenants. She is a credit to Knight Frank and was very easy to do business with, really appreciate all the help provided!
Thank you for your kind review. It was truly a pleasure to assist you, and I'm delighted to hear that you had a positive experience. If you ever have more questions or need further assistance, please don't hesitate to reach out.
5/5
TrustpilotFabienne was extremely helpful in…
Fabienne was extremely helpful in pushing through the transaction so that we exchanged and completed on the same day, less than four weeks after my offer was accepted. She continues to be helpful in finalising details. Thank you Fabienne.
Thank you Diana it was a pleasure working with you, and hope you have many years of happiness together at the new house, Many thanks Fabienne.
5/5
TrustpilotThank you to Nicole
Thank you to Nicole in the South Kensington office for the wonderful service she provided in buying my first home. She was super responsive, pragmatic and helpful throughout the process.
Dear Louise, Thank you for your kind words, it was a pleasure working with you and I wish you all the best in your first home!Kind regards,Nicole & the Knight Frank South Kensington team
5/5
TrustpilotI highly recommend Knight Frank that…
I highly recommend Knight Frank that has from the very start been very attentive, responsive and very kind and serviceminded. That goes from the searching for accommodation where we had great communication with Nathalie and Katie - and Nathalie organised a very good sighting. During contracting the communication was excellent ant almost all times of the day. Finding our apartment the team has been very helpful with fixing initial things that needed sorted. Mo has been excellent in responding and taking care of all things that needed taking care of.So all in all a very good experience and I would use them again another time.
Dear JayThank you so much for taking the time to write such a lovely review! It was an absolute pleasure working with you, and I am so pleased that you are settled in your lovely new property.We look forward to working with you again in the future.All the best, Katie
5/5
TrustpilotI worked with Sophie Kleinberg and her…
I worked with Sophie Kleinberg and her boss Chanel - absolute pleasure to deal with - professional and courteous - well done guys
Thank you for the lovely review. It was a pleasure to work with you too and we look forward to working with you in the future. Best wishes,Chanel and Sophie
5/5
TrustpilotInes was incredibly helpful throughout…
Ines was incredibly helpful throughout the entire process! They were attentive and very diligent in helping us deal with the referencing company when they were slow to get the information required.
Hi Sam,It’s been my pleasure, hope you and Kennedy are very happy in the flat!Enjoy the gardens!
5/5
TrustpilotProfessional property management service from Henry Nwokejiobi of Knight Frank
I have been using Knight Frank's property management services for my apartments for years.Mr. Henry Nwokejiobi became my property manager a few months ago. Henry didn’t let me down. He is very helpful and responsive. For every task he has, he followed up closely and reported to me in a timely manner. I can feel his professionalism from his performance, which makes me feel that I am very lucky to have Henry as my property manager.
Dear Josephine,Thank you so much for your kind words. I will endeavour to make sure I continue to give a high level of customer service to you as a Knight Frank Client, without fail. Thank you once again.All the best,Henry
5/5
TrustpilotProfessional and patient support from Nick Warren
Nick Warren has been extremely helpful throughout what was a very long process of buying our flat. We have finally crossed the finish line, and are very grateful for the patience and professionalism that was shown.
Thank you Mary, its been a pleasure in assisting with your purchase, it's been a journey but I’m glad we got there in the end. Thank you for your kind words, Nick.
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Tell us what you need and we'll put you in touch. Knight Frank Wapping Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
