Trusted Agent profile · Tower Hamlets
★★★★★
1,758 reviews across 2 platforms
18-19 Cabot Square, Canary Wharf, London, E14 4QW, Tower Hamlets, E14 4QW
Part of Knight Frank, see every office.
Knight Frank's office in Tower Hamlets, at 18-19 Cabot Square, is rated 4.8 out of 5 across 1,758 reviews on two platforms, including 280 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Knight Frank won in 2026.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotQuick and effective turnaround
Vinnie was able to turn around a recent tenant renewal proficiently and effectively. It took very few days turnaround which is much appreciated. Best regards, Guillermo
Dear Guillermo,Thank you for the lovely review.All the best, Vinnie
5/5
TrustpilotFantastic service from Knight Frank
Fantastic service from Knight Frank. All
Dear Zoe, thank you very much for your kind words and your recommendation. It was great working with you both, and we are thrilled with the outcome on the sale of your property. Very best wishes William and the Knight Frank Oxford team
5/5
TrustpilotVinnie from renewals has helped satisfy…
Vinnie from renewals has helped satisfy an easy going back and forth communication to settle & finalize everything needed for my stay at the esteemed OTB. Thank you Vinnie!
Dear Juman, it has been a pleasure to assist you in your renewal!Thank you, Vinnie
5/5
GoogleMy wife and I were in the process of finding a new property, and we had an outstanding experience working with Konrad and Nicole. Konrad provided excellent guidance during the property viewing, which ultimately led to us selecting the property. Nicole then ensured a seamless transaction from start to finish. Their professionalism and expertise made the entire process smooth and stress-free.
Thank you kindly for the review. It was a pleasure to meet and help your family. I had a great time meeting you at the property and showing you two units at the time. We wish you all the best and if we are needed in the future, please do not hesitate to reach out! Nicole and Konrad
5/5
TrustpilotA credit to KF.
My thanks and praise to Josh Ward-Brickett for his consistently excellent service in the management of my property. His timely response, proactivity and experienced view is so assuring for an overseas owner. Thanks Josh.
Thank you David. I am very happy to be able to give you peace of mind as an overseas owner. You are a pleasure to work with and I look forward to our continuing collaboration.Josh
5/5
TrustpilotSatisfied
I worked with Vinnie from Renewals to let my property for a couple years now. He has always been very professional, responsive and helpful.
Dear Jonghoon,Thank you for the lovely review.It has been a pleasure to assist you over the years, thanks again for choosing Knight Frank.Kind regards,Vinnie
5/5
GoogleWe had an extraordinary experience when looking for a two bed in Canary Wharf. Jason made an outstanding effort to answer all of our questions and facilitate between the landlord and us. If we have to look again for a place we will reach out to him and his team first.
5/5
GoogleI just rented my new flat. Lola has been amazing, I was blocked by a formal problem and she struggled together with me to take home the result. It's been hard, but it worked, and it's all because she spent all she had on this. Top!
Dear Bruno, Thank you for your review and kind words. We're glad you were able to achieve the outcome you were looking for! Please get in touch with the office if you have any further property requirements. Kind Regards, Knight Frank Canary Wharf
5/5
TrustpilotGreat experience with KF
Summer was great throughout the whole experience and helped us with all questions we had!
Dear Charlotte, Thank you so much for the kind words! I’m so glad I could help make the experience smooth for you. It was a pleasure working with you, if you ever have more questions or need anything else, just reach out. Wishing you all the best in your new home! Summer
5/5
TrustpilotDebbie Pinkham
Debbie Pinkham Seamlessly processed a lease renewal for me And was a pleasure to deal with
Thank you Gary for your kind words. It is a pleasure assisting you with your renewal. Debbie
5/5
GoogleExcellent Service. Both Agents were extremely helpful and found a nice flat in a good price for us in no time. Immediately reachable and efficient. I highly recommend Knight and Frank in Canary Wharf.
Hi Brandon Thank you for your kind words and lovely review. Glad we were able to assist with your property move. Please do not hesitate to get in should you require anything further. Jason
5/5
TrustpilotAllan is very proactive
Allan is very proactive. He is professional, responsive and efficient, ensuring all issues are promptly addressed and the property is well-maintained. Highly recommended!
Dear Banu,Thank you so much for your kind words. You were both such a pleasure to work with and we were pleased that you were happy with the service we provide.Best wishes , Allan
5/5
TrustpilotCharlotte Maclean is an amazing person…
Charlotte Maclean is an amazing person who helped so far in renewing contract and make it ease. She is great in communiation, friendly and approachable
Thank you so much for your kind words. Its has been a pleasure working with you as well.Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte
4/5
TrustpilotI sold my house in Clifton through…
I sold my house in Clifton through Knight Frank and was impressed by how professional the whole team in the Clifton office was. The advice and support they offered throughout the whole process was excellent. I was particularly impressed by the way they managed the sale progression along a fairly drawn out and complicated chain. Rachael Hancock always kept me informed and was in constant contact with everyone in the chain to ensure a successful completion.
Thank you very much for taking the time to leave a kind review and we hope to be able to help you again in the future. Best wishes, Knight Frank Bristol.
5/5
TrustpilotGreat property managers
Emma has been a great property manager throughout our time living there. All issues have been dealt with swiftly and professionally. I would highly recommend!
Thank you for your review Alex! I am glad I was able to assist in making your tenancy comfortable and an enjoyable experience, I will still be at Knight Frank should I be able to help you in the future. Best wishes, Emma
5/5
TrustpilotTomos and stan were amazing
Tomos and stan were amazing! They were friendly, easy to contact and so helpful and understanding.I had some unusual circumstances with an assistance dog and they helped me feel at ease and listened and communicated so well with the building manager to make sure everything went as streamlined as possible. It was a smooth and great experience and im absolutely loving my new flat.Thanks so much !
Being on the 12-week internship I have been eager to impress and live up to Knight Frank’s reputation for it’s excellent client and customer relations so it is nice to hear of this positive review of Stan and myself.Kind regards,Tomos
5/5
TrustpilotFriendly professional service from a…
Friendly professional service from a very competent team
Thank you Clive. It’s a pleasure working with you and thank you for taking the time to leave such a lovely review. Kavita
5/5
TrustpilotNeil Anandakumar is brillant
Neil Anandakumar is brillant! He was impressively efficient in responding to my query about the status of my Landlord account. He gave me an instant response which was clear and thorough. His reply also showed that he had conducted a thorough investigation of my account.
Thank you very much for the kind review, it was a pleasure assisting you.Kind regards, Neil
5/5
TrustpilotVinnie from Renewals
Vinnie from renewals was excellent in helping us renew on our property. He has helped us over the duration of time we've been at the property, from showing us around in the first instance to pointing us in the direction of the relevant parts of Knight Frank when we've had a query as tenants, through to agreeing a contract renewal with the landlords which was to the satisfactory of both parties in a timely fashion.
Dear Alex,It was an absolute pleasure to assist yourself and Jessica.I wish you all the best in your new home.Thanks again for choosing Knight Frank.Kind regards,Vinnie
5/5
GoogleAmazing service from the Lettings Team, especially Lola! She's courteous and attentive when assisting us to find a tenant. Kim, the business support coordinator also assisted us with the upmost professionalism. Thank you
Thank you for your kind words! It was a pleasure assisting you. Lola
5/5
GoogleKnight Frank has been of great help for my search for a good home. Especially Harvey has been always available to attend our queries and give prompt responses. Overall had a wonderful experience.
Dear Danica, Thanks a lot for taking the time to write such a wonderful review. Its been great working with you! Harvey
5/5
TrustpilotExcellent service
Excellent service, positive replies and smooth process handling, makes me feel safe. Thanks to Patricia
Thank you Sedat, it was a pleasure helping you with your apartments. If I can be of further help, please do not hesitate to contact me.Patricia
5/5
TrustpilotHelpful team
Louie-Mae and the TCS support team have been excellent at being attentive to any needs around the contract and house upkeep, proactive in their work on the estate, and kind helpful people to have looking after the tenants whenever we need help. I've been happily renewing the contract for almost 5 years and this is in no small part to the ease they make living here.
Thank you for your wonderful review Matthew! You know where we are if you need us. Thank you!
5/5
TrustpilotHighly recommended
Great service and communication both Zuzanna and James were lovely. Quality apartment choice as well.
Hi Klara, Thank you very much for your kind words. We are pleased to hear about your positive experience. Wishing you all the best, Zuzanna and James.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Knight Frank, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Knight Frank Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Yes. Knight Frank Canary Wharf Sales won Trusted Agent in The Trusted Agent 2026 awards.
