Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAdam Wolfryd at Hamptons has been helping me buy and sell in Canary Wharf and E14 for over 20 years now. Not only is his local knowledge second to none, but he has a thorough understanding of the legal and mortgage aspects. So many people are critical of estate agents and that’s probably because they haven’t used the services of a good one. If you’re one of those people, try Adam. He’ll be straightforward about the price you can expect to pay or achieve, he’ll keep you informed as the transaction progresses, and he'll be realistic about timescales. The value of experience and a thorough understanding of the process should never be under-estimated (even if it means being told something you don’t want to hear!) and Adam has both. Next time I want to buy or sell in the area, Adam will be my first port of call.
Michael · 24 October 2022
★★★★★ 5/5
TrustpilotAttentive, fair, helpful & speedy responses by staff
I think we currently have a far from uncomplaining tenant in my flat. In my opinion, she has been dealt with very well given the somewhat wide arc of her criticisms and demands. Whilst these complaints about noise in the vicinity might be very reasonable were the flat in the countryside, I may not be alone in thinking them not entirely well-grounded in Knightsbridge.
Peter · 24 January 2024
★★★★★ 5/5
TrustpilotPretty solid…
We’ve been using Hamptons to manage our two properties in the Bath area for the last 15 years or so as we work overseas. After a slightly patchy start with some less capable managers, Rebecca Hitchman has cemented their service at a solid five stars. Professional, responsive, smart and efficient, she is everything you’d want in a property manager. The back office work, contract preparations, accounting, etc has all been excellent - a huge relief when so far away…
Simeon · 28 November 2022
★★★★★ 1/5
TrustpilotAwful customer engagement.
Terrible service from a buyers perspective dealing with the Cirencester office. Made an offer and absolutely no feedback even after chasing them.
RJLVS · 20 September 2025
★★★★★ 5/5
TrustpilotPatryk Lehmann - Property Manager
Patryk Lehmann became the property manager for the flat that I let out earlier this year. I have been very pleased with the support he has given me in that role. He is very professional, very detail oriented and quick to respond to my queries - which as a landlord, I really appreciate. Well done Patryk.Best regards, Chris Hill - landlord
Mr · 22 March 2024
★★★★★ 5/5
GoogleHamptons has been great at assisting us on our first property.
Suzanna specifically has been of great support. She replies quickly and has been very helpful in the process. I really recommend !
Luli · 28 December 2023
Agent replied · 23 October 2024
Hi Luli! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
TrustpilotProperty Management as it should be
This is a review focusing mainly on the property management aspect. We have recently switched to Hamptons after a very poor experience with our previous management agent (chestertons). Having a good property manager that cares and is reactive and responsive has been unfortunately very rare from our experience. Yet it is so important to make landlords feel comfortable that their property is in good hands, and for tenants to feel comfortable in their home. Luckily we've been assigned Nicole D. who so far has ticked all the above boxes. Responsive, courteous and seeking good and swift solutions. So far due to this positive (albeit short) experience with Nicole we give hamptons high recommendation and will provider further reviews as time passes and we have more extensive experience with them. Good start, keep it up.
Angelo · 12 October 2022
★★★★★ 4/5
GoogleJack was extremely helpful and very responsive to any enquiries i had. We're first time buyer so he has helped ease the stress and acted as the bridge between use and the vendor. Thank you Jack for your help on getting us first home.
Joanne · 24 October 2020
★★★★★ 5/5
TrustpilotTaylor Hurley-Harrison
Taylor Hurley-Harrison is our Property Manager and has been very helpful in handling and solving all kinds of problems. She is a big win!
Anne · 29 June 2023
★★★★★ 5/5
TrustpilotWe wish to extend our thanks to Andrew
We wish to extend our gratitude to Andrew who does our work here - he is one of the most conscientious people I have met - he spent hours looking for the kitchen handles and didn’t need to but did and he also did an amazing job on our gate today also - no job is ever too big for him and he is always willing to help out - an amazing asset to your contract team - we would not want anyone else working here for us for sure - please pass on our thanks to him for his attention to detail approach and his help
Lee · 5 October 2022
★★★★★ 1/5
TrustpilotI was a tenant and am still awaiting deposit…
I was a tenant and am still awaiting my tenants deposit after a month. Appalling excuses for delays and slippery staff. Promised payment (again and again) by and nothing. Had to take out grievance with Tenant Deposit Scheme, which means they can keep money for another 6 weeks. BEWARE
Chandra · 23 August 2022
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotHamptons Property Management - Brilliant
Hamptons Property Management takes away any problems we have had with our multiple properties for the past 9 years. Elizabeth and Alex sort out any issues with minimum of fuss and really go the extra mile. We are more than satisfied as they are extremely professional at the same time having a very friendly attitude, and would highly recommend them.Linda in Chiswick
Lin · 10 February 2020
Agent replied · 26 October 2024
Thank you for leaving us a review. We are delighted to hear you have such a long standing and positive relationship with Alex and Elizabeth, we look forward to sharing your feedback with them.
★★★★★ 5/5
TrustpilotHamptons property management service - Shahena Ali
I have been with Hamptons property management for close to 6 years and year after year I continue to receive consistent professional service. In the past year, Shahena Ali has handled my property and she again has proven to be an extremely reliable account manager who is courteous, punctual and very well organized. All in all this gives me great confidence that my property is in the right hands.
Ramzi · 14 September 2023
★★★★★ 5/5
TrustpilotJocelyn and the team at Hamptons have…
Jocelyn and the team at Hamptons have been great to deal with whilst they manage a 3 bed apartment in Kemptown. Always friendly and efficient, I highly recommend!
Roland · 22 February 2023
★★★★★ 1/5
TrustpilotReturn of deposit on rental property held by Hamptons.
Hamptons insisted on quick payment of deposit on a short term let before we moved in. They received it from us two hours after asking for it.
Peter · 25 July 2025
★★★★★ 5/5
TrustpilotHamptons Bath
The staff at Bath rental management are always efficient, helpful and friendly and Melanie Hudson is always on top of the job, as is Matt Crayman. Great practical help and advice.
Njb · 3 November 2022
★★★★★ 5/5
TrustpilotHamptons Letting Agents in Bath.
The team in the Bath office have provided us with great service over the years. They always find reliable tenants and respond to any issues quickly, keeping us as landlords, and the tenants happy.Thanks to Mel and Matt.
Fergus · 1 December 2021
★★★★★ 5/5
TrustpilotWe have used Hamptons Rickmansworth for…
We have used Hamptons Rickmansworth for several years now to manage our rental property. Rebecca Duxbury, property manager, has not only been extremely professional and efficient but an absolute pleasure to work with. I cannot recommend Rebecca and the Rickmansworth rental team highly enough.
N · 20 August 2020
★★★★★ 5/5
TrustpilotBrilliant - from start to finish
Whilst in the main we dealt with one person (Justin Partt) the whole support team were a pleasure to deal with. Clearly all were aware of our property and therefore, able to deal with questions as they arose. Attention to detail, great advice and support, what more could you want
Mr · 23 September 2024
★★★★★ 4/5
TrustpilotDidn't get offer taken, but very helpful
Claire was excellent in managing our relationship with the landlord. Despite us not having our offer accepted, I really appreciated the responsiveness she showed towards us and would definitely rely on her to manage a relationship in the future.
Ken · 28 September 2021
★★★★★ 5/5
TrustpilotHoney Starling - Hamptons Twickenham
Thoroughly recommend the Hamptons Twickenham team and especially Honey Starling who helped navigate me through my purchase and kept everything in motion and was excellent at keeping me informed at every step. Thank you Honey and the team!
Mr · 23 November 2021
★★★★★ 5/5
TrustpilotGreat
Melanie is great communication and very good to work with
Tom · 3 May 2024
★★★★★ 1/5
TrustpilotTotal Fraud
I recently moved out of Crawford Buildingand had a very frustrating experience with the property manager, Brooke, and the management company.
Matthew · 17 September 2025
★★★★★ 5/5
TrustpilotBeen dealing with Jennifer Powell at…
Been dealing with Jennifer Powell at hamptons got a few months plus now and I can say she is good at what she does.Always there and when problems arise she deals with it promptly and gets the answer back ASAP.Dealing with jen everything just flows with no hassle I highly rate her and have got lots of time for her which makes me go above and beyond in everything I do for her which makes hamptons the best.Keep up the good work young lady
Andrew · 17 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.