Trusted Agent profile · Tower Hamlets
★★★★★
1,691 reviews across 2 platforms
Unit 1 ? 20 Canada Square, Canary Wharf, London, E14 5NN, Tower Hamlets, E14 5NN
Part of Hamptons, see every office.
Hamptons's office in Tower Hamlets, at Unit 1 ? 20 Canada Square, is rated 4.3 out of 5 across 1,691 reviews on two platforms, including 267 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Hamptons Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotProperty management services…
Delivering property management services for our 4 bedroom house Katie has been both professional, efficient and a pleasure to deal with. Her approach has been collaborative and fair with a view to satisfying both parties while keeping the property in the best condition possible.
5/5
TrustpilotHelpful, responsive and transparent!
Eloise has been our contact at Hamptons for the past 3 years and she has always been very helpful and responsive. We've always had transparency, all the way through the deposit return process and I'd definitely recommend working with her and Hamptons as a whole.
5/5
TrustpilotI purchased a apartment in bushey ,the…
I purchased a apartment in bushey ,the developers Consero.there was a delay in moving because of covid and brexit,the girls who work for Hamptons were amazing they went further to help in any way,which was so not there job,you would really think they worked for conserio.I have been in for 4 months,and they are still helping in every way they go over and beyond to help always with a smile,I will miss them when they go to another site.Hamptons should be very proud of these girls.
5/5
TrustpilotGreat experience with Hamptons,very…
Great experience with Hamptons,very professional and helpful.
4/5
TrustpilotMy new property Manager Ms Eunice Olagbegi
I am living in Hong Kong. All the property management are depends on the property manager, I found that the New Estate Manager is very helpful. Quick response and communicate with me and the tenant.
5/5
TrustpilotA query
My recent phone call to Hamptons was promptly answered. The query I had was dealt with in a professional manner. Which is not a surprise as all my queries and issues regarding the property I’m renting are resolved quickly and with positive outcome. Super helpful team!
1/5
TrustpilotDO NOT USE RICHMOND HAMPTONS
DO NOT USE RICHMOND HAMPTONS. DAMIAN WASTED 2 AND HALF HOURS OF MINE AND MY PARTNERS TIME AND COST US MONEY TO JUST NOT SHOW UP FOR AN APPOINTMENT. WHEN WE FINALLY SPOKE TO HIM HE TOLD ME ONE EXCUSE AND MY PARTNER ANOTHER. AVOID AT ALL COSTS AS THEY WILL MAJORLY WASTE YOUR TIME AND MONEY. AND AVOID DAMIAN AT ALL COSTS.
Thank you for taking the time to provide us with your feedback. We understand a viewing on Saturday was cancelled and do appreciate this must have been frustrating for you and your partner. We are pleased to see however that Damian acted as swiftly as possible to make sure you were both made aware and immediately apologised for any inconvenience caused. Whilst the reasons for the cancellation were unfortunately outside of our control, we do recognise this would have been disappointing and would like to assure you that it would never be our intention to leave our customers feeling this way. We do however note the communications sent to Damian on Saturday and would like make it clear that whilst we absolutely understand the frustration and inconvenience you encountered, we will not tolerate any abusive or aggressive behaviour towards our staff.
5/5
TrustpilotMy experience with Hamptons & Melanie Hudson
My experience with Hamptons from 2017 till this moment was very great. Also, I'd like to express my highly appreciation to Ms. Melanie Hudson for her immediate action and solve an important issue with my flat's electricity and many other issues with her quick response. Also, I've been communicated with Melanie for a long time, and she showed me her professionalism and elegance.
Thank you for leaving us a review, it is wonderful to receive such wonderful feedback about Melanie, we look forward to sharing this with her.
5/5
GoogleJake provided exceptional help throughout my entire apartment hunting process. From scheduling viewings to offering valuable insights about each property, Jake's expertise and professionalism made the experience enjoyable and stress-free.
Thank you for your wonderful review Ahmed. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
GoogleHad the pleasure of working with Jake, found him to be very professional and friendly. Would highly recommend him and the Hamptons firm.
Thank you for taking the time to leave us a review Jamie. We are so pleased to know that the team provided you with a high level of service!
5/5
TrustpilotExcellent service and support in successfully achieving a sale
The Hamptons team in Caterham (Philip, Claire and Denise dealt with us) were very helpful in facilitating our house sale. We appreciated the way that they were able to identify a prospective purchaser so quickly, before the house went on the market, and we were very grateful to them for their involvement and support, not least when our initial attempt to purchase another property fell through. They helped our purchasers to stay with us while we found somewhere else. On the basis of our experience we would be happy to recommend Hamptons to anyone looking to sell their house.
5/5
TrustpilotI contacted Charlotte on line to report a leaking washing machine.
I contacted Charlotte on line to report a leaking washing machine. I received a reply advising that she had arranged for an engineer who contacted me that night and we arranged for him to visit the next day. He arrived on time and diagnosed the fault and luckily carried a spare on his van. All in all very good service and no mess.
4/5
TrustpilotVery good service
Sharon was always very present, quick to answer and really kind. We really appreciate all her work and effort.
5/5
TrustpilotGreat experience
Patryk Lehmann is a great person really professional hope he will remain our Property Manager
1/5
TrustpilotWARNING
WARNING: As a Landlord I will AVOID Hamptons like the plague from now on. They have totally botched up getting a deposit towards thousands in damage their tenant caused, ignored instructions and avoid answering the most simple questions we ask about getting £££ rent we are owed in arrears back. A costly mistake using Hamptons and a real headache.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
4/5
TrustpilotDiligent Staff
We sold our property through the Stanmore Branch. All of the team under Darren were polite, diligent and hardworking. There was no unnecessary pressure and they were in constant contact. Once we sold our property Josh was particularly tenacious ensuring everything went to plan.
5/5
TrustpilotSelling our home
Selling our home with Hamptons was so smooth and easy. They got it on the market so quickly and Owen Sawford was great at keeping us updated and pushing everyone in the chain when needed. Thank you so much!
5/5
TrustpilotPatryk is extremely attentive and…
Patryk is extremely attentive and helpful and goes the extra mile. Refreshing for this industry!
5/5
GoogleVery happy with the service Hamptons provided in our purchase , Eleanor was amazing , good communication and very helpful , highly recommended
5/5
TrustpilotGreat team!
I’ve been renting out my property with Hamptons for the last 6 years. I feel so relaxed that I can leave it all to them and trust them with handling all issues well Iman Bile recently worked on the last tenants checkout and kept me constantly updated with regular emails including pictures. Thank you for your help Best wishes. Debbie
5/5
TrustpilotTrustworthy and highly competent.
We live in another country so we are fully reliant on Mandy D-Orta at Hamptons for everything to do with our property. This takes a great deal of trust in the team supporting us and she has been incredibly responsive, competent and she has gone out of her way to support us. Our home is over 100 years old so it takes extra care and they have never let us down. We would recommend their services highly.
1/5
TrustpilotA company in decline
A company in decline. Once good, now dismal. As a landlord I'm better off with Google than dealing with their property management team. My local lettings team has changed out completely and are now ringing me to ask if they can market a property they have already had on their books for a number of years. Amateur hour.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
Trustpilot5 star service!
We have no hesitation in recommending Hamptons in Horsham for acting as our agents in our recent house sale. Their staff went above and beyond the service we would have expected, especially when problems arose, and they were very proactive in pushing forward when the solicitors were dragging their feet, despite time constraints. We would certainly use them again!
5/5
TrustpilotSaima in the property management team…
Saima in the property management team has been incredibly helpful and responsive to all requests during our tenancy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons Canary Wharf Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
