Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally enjoyed the professionalism we received from Darryl Gyimah. He was very helpful in the viewings, our follow-up questions, and our offering process as first-time buyers. He was also very knowledgeable about the area we were looking in. Couldn't ask for more at this stage and would highly recommend.
Aakash · 26 October 2023
★★★★★ 5/5
GoogleI’m currently dealing with Beatrice and Connie in the City branch in connection with a flat purchase. All my queries, requests for further information, additional viewings etc have been met with courtesy, helpfulness, knowledge and all round professionalism delivered in a really approachable manner. A big thank you!
Chris · 26 October 2023
★★★★★ 5/5
GoogleGreat Service 5 * Star Service from Natalie made me feel at ease on the telephone would highly recommend using her when looking for a new home
K · 13 January 2020
★★★★★ 5/5
GoogleFabian and Jo helped me find a flat and complete all the paperwork within 72 hours. I was very stressed about moving down from Manchester in a short window of time however they went above and beyond to ensure the process was very smooth.
Fabian in fact met me on a Sunday to give me the keys personally. He also helped me move in for 3 hours! These guys clearly work very hard for their clients and customers to ensure that everything goes well. I was very impressed with the level of professionalism, efficiency and helpfulness of everyone I dealt with.
Thanks again,
Mustafa
Mustafa · 28 October 2014
★★★★★ 5/5
GoogleThe whole experience was really good.
Fabien, the agent I spoke with during all the process was really friendly and always reply all my 100 questions quick and providing me with the info I was looking for.
I showed my interest in the flat almost 3 month before it was available but everything when smooth and all the `paperwork was done quick and without any problem whatsoever
I just moved into my new flat last weekend and I'm very happy to have chosen this agency as everything has been perfect so I’d recommend it to anyone
Javier · 28 October 2013
★★★★★ 5/5
GoogleDaniela Fernandez was extremely helpful showing us properties. She took the time to listen carefully to our needs and then deliver. She also drove us around everywhere which was a bonus!
Amy · 27 October 2016
★★★★★ 5/5
GoogleI had a great experience of viewing flats with Waquas; he was exceptionally knowledgable and diligent, but also very conscious and respectful of my time, budget, and needs. He made what was an overwhelming process, really simple, and enjoyable. Couldn’t recommend him, and Foxtons Wapping more!
Sian · 26 October 2023
★★★★★ 5/5
GoogleMany thanks to Alice Davey for showing me a nice property yesterday. She was really professional and friendly, it was overall a great visiting experience.
Yali · 13 January 2020
★★★★★ 5/5
GoogleWe found Darryl to be very well informed and helpful about the flat and the area. Answers to all questions (service charge, length of lease, ground rent, rental value etc) were either known or researched and followed-up very quickly without prompting - a very uncommon (!), welcome, professional, value adding service and ambassador for the firm. Martin D.
Martin · 26 October 2022
★★★★★ 5/5
GoogleAshley Ward has helped me with viewing the property and providing support from the very beginning until the move in date. He has been extremely considerable of all the requests I had and very responsive throughout the process.
It was a pleasure working with Ashley.
Malika · 26 October 2023
★★★★★ 1/5
TrustpilotFoxtons Lettings
Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct
Karuien · 22 May 2025
★★★★★ 5/5
GoogleSuper helpful, great communication and solid advice. Have been dealing with Hassan for a few months now and can honestly say that the whole process has been so much easier than I had feared from my experiences with other agents. Always quick and clear on communications, always diligent with follow up and keeping us in the loop and always flexible and easy to deal with whenever I've had questions.
Sage · 26 October 2020
★★★★★ 5/5
GoogleCurrently in the process of buying a flat. Have been helped massively by Seda Hasan who has been informative, and very engaging through the process. She has been very quick to respond to any questions and is ensuring the process is maintaining momentum.
Jackson · 26 October 2023
★★★★★ 5/5
GoogleAs a tenant, I have had a great experience being in contact with Jade when apartment viewings were being scheduled. She was very understanding, cooperative and proactive in managing the whole process to ensure as little discomfort as possible. Thanks again, Jade.
Ifrah · 26 October 2023
★★★★★ 5/5
GoogleSeda Hasan got a good customer service. she was very helpfull and even pick me up frm the train station and drop me off. . pls ask for seda if you want a good service because is is the best ever.
Sandra · 26 October 2023
★★★★★ 5/5
GoogleI went to view 5 flats with Andrea and was very impressed with his professionalism and organisation. Every flat was called ahead to ensure no delay and he helped find additional flats that were of interest. Great experience over all
Sand · 26 October 2023
★★★★★ 5/5
GoogleI received excellant service from Connie Skipper. Prompt response and nice guidance...The best agent service I had ever! Highly recommend!
Songhua · 18 October 2024
★★★★★ 1/5
GoogleThey will schedule viewing appointment and then won’t show up or pickup their phone. Very unprofessional agents.
Manmeet · 24 November 2024
★★★★★ 5/5
GoogleThe team - Seda, Connie, Beatrice and Mark - were fantastic. In particular they followed up to push the sale along as quickly as possible and put up with my regular emails! Thanks guys :-)
Wapps · 30 December 2023
★★★★★ 5/5
GoogleI had an excellent viewing last night with Natalie in Aldgate East.
She was very informative and helpful, an excellent sales agent who knew the property well.
I had a second viewing, this time with Luke. He was also superb. Warm, friendly and extremely well prepared. He was also very punctual and waiting for us at the property (sometimes a rarity)
Alex · 26 October 2020
★★★★★ 5/5
GoogleWe had a great experience with Hena, who took time to understandwhat we were looking for and showed great local knowledge. She suggested a property we hadn't spotted previously that we ended up buying, and she was a great partner through the whole process.
Phil · 26 October 2022
★★★★★ 5/5
GoogleGreat service and quick response in all areas. Was able to locate, negotiate and secure a property in under a week to the spec desired. Supported and continued to check in through the buying process and post. Had the pleasure of having Conor Bunn to support myselfPositiveResponsiveness, Professionalism
Courtney · 12 January 2022
★★★★★ 5/5
GoogleI've recently had the pleasure of working with Alex and Natalie from this branch on a recent purchase. They are both very hard working and customer care is their number one objective. Their professionalism and hard work shown is fantastic and I would not hesitate in using them both again! Thanks again! Jordan
Jordan · 27 October 2019
★★★★★ 5/5
GoogleI went for a property viewing today with Natalie G., she is very helpful and kind. I really appreciate that she is willing to work over time for several hours to help me complete my applications and documents. She is one of the best property agents I have met.
Jack · 26 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.