Trusted Agent profile · Tower Hamlets

Dexters City reviews in Tower Hamlets

4.4

★★★★★ Great

2,295 reviews across 2 platforms

5 Sandys Row, London, E1 7HW, Tower Hamlets, E1 7HW

Dexters's office in Tower Hamlets, at 5 Sandys Row, is rated 4.4 out of 5 across 2,295 reviews on two platforms, including 358 Google reviews rated 4.8.

Google logo

4.8 / 5

358

Reviews on Google

This office

Trustpilot logo

1,937

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dealing with Donalina

I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.

M.B · 24 February 2023

Agent replied · 25 October 2024

Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters 1st rate service

Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.

Barnaby · 22 August 2022

Agent replied · 25 October 2024

Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters

Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.

Customer · 20 June 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Terrible Rental Service

If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.

Mohsan · 20 June 2023

Agent replied · 25 October 2024

Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer

5/5

Trustpilot

Would happily buy from again

Purchased a property and was kept informed and provided with regular updates, very smooth transaction and everything completed correctly.

Joe · 26 January 2024

Agent replied · 25 October 2024

Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Good experience working with Tia from Dexters

Liaising with Tia at Dexters to get important work done on the property we rent has been a delight - she is always really personable, understanding, and gets things sorted for us at great speed. Very lucky to have her managing our property!

Lewis · 4 October 2021

Agent replied · 25 October 2024

Dear Lewis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dexters Bloomsbury

During my property purchase I have had a great experience with Dexters Bloomsbury, the whole team are very friendly and helpful. Hayden Farrelly, in particular, has helped resolve all arising issues in a very efficient and professional manner. Thank you for your help!

Tracey · 21 September 2021

Agent replied · 23 November 2024

Dear Tracey, thank you for your 5* review. We are thrilled to read that the team in Bloomsbury delivered great service and we hope we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Me and my brothers just moved to one of the flats and we had a great experience with Dexters, thanks in particular to Mr. Henry Liu. He was extremely professional and always available, as well as patient and understanding. We recognize a well organized Agency.PositiveResponsiveness, Quality, Professionalism

SARA · 10 November 2020

Agent replied · 9 November 2024

Dear Sara, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Excellent service throughout

Excellent service throughout Kept informed during each stage of the rental process. Looking forward to a happy relationship with the new tenants found and vetted by Dexters

JOHN · 7 July 2023

Agent replied · 25 October 2024

Dear John, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Furnished with the right information

I have been having trouble with “Eight property management”.

Margaret · 19 September 2025

4/5

Trustpilot

They were able to resolve urgent issues…

They were able to resolve urgent issues quickly.

Vidhi · 14 August 2024

Agent replied · 25 October 2024

Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great team with efficient communication…

Great team with efficient communication skills. They helped us understand the process and resolve any queries As a first time buyers we needed all the support and they provided it with great excellence

Consumer · 22 December 2022

Agent replied · 25 October 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Simply the best Rental Management…

Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!

Stephen · 12 October 2023

Agent replied · 25 October 2024

Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great expiriance dealing with senior…

Great expiriance dealing with senior property manager, Adasa Andjadiumi. Fast and propper responce saved me time and some mony as well👌😊

Viacheslav · 28 November 2023

Agent replied · 25 October 2024

Dear Viacheslav, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience and ease in every…

Great experience and ease in every aspect. Well done!

Joaquin · 24 July 2024

Agent replied · 25 October 2024

Dear Joaquin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters recently helped me with the…

Dexters recently helped me with the sale of my property, I found them very professional. Daniel Paz had excellent communication with myself and my partner and the sale went through smoothly, which made the whole sale stress free, highly recommend!

Yael · 14 February 2022

Agent replied · 25 October 2024

Dear Yael, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I had great support from Graziana…

I had great support from Graziana Doronzo during the period of my tenancy. What was within her remit, she managed accordingly.

Alexandre · 24 November 2023

Agent replied · 25 October 2024

Dear Alexandre, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks for all your help!

I worked alongside Alistair Maclean on a transaction, and he was great - really proactive, nothing was too much trouble and really professional. Thanks for all your help Alistair! 5* Vicky, Simply Conveyancing Property lawyers

Vicky · 23 September 2022

Agent replied · 25 October 2024

Dear Vicky, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’m very happy Nadia helped us to find an excellent apartment, she is really supportive, negotiated a great price and got the offer for us! I really recommend her if you want a professional and efficient agent!

Ying · 23 September 2024

4/5

Trustpilot

We are happy with Donalina Gargrupe’s…

We are happy with Donalina Gargrupe’s service. She established good communication with landlord and helped us with our issues about the property.

Helen · 23 October 2023

Agent replied · 25 October 2024

Dear Helen, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Had a great experience with the…

Had a great experience with the Dexter’s team. I had been dealing with an agent called Jay Newman who was extremely helpful.

Joel · 23 October 2023

Agent replied · 25 October 2024

Dear Joel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful agents

Very helpful agents, accommodating multiple visits to the property even after the end of negotiations, and helping us to get the purchase over the line

Charlie · 31 July 2023

Agent replied · 25 October 2024

Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

this company is a disgrace

this company is a disgrace, with no respect .i notice more than one branch is open, why are they bothering people on the Queens jubilee and not honouring a nationwide bank holiday. Greed at its very best.

Jason · 2 June 2022

Agent replied · 25 October 2024

Dear Jason, Thank you for your feedback and comments. We are usually open on Bank Holidays. However, due to such a special occasion we were closed on Friday the 3rd June in honor of the Queen's Jubilee. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional Service from Dexters

I have always received a very professional service from the property managers at Dexters led by Sheikh and supported by Donalina.

Mark · 7 November 2023

Agent replied · 25 October 2024

Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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