Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur letting consultant was Becky Kelly and she was AMAZING! I’ve never had such a smooth and easy experience trying to sort out a rental which can tend to be stressful. Really appreciative of her quick responses, above and beyond attitude and professionalism.PositiveResponsiveness, Professionalism
Rebekah · 9 January 2022
Agent replied · 8 January 2025
Dear Rebekah, thank you for your 5* review regarding Becky in our City office. We are pleased to read that you have had a great experience and hope we can assist you again. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotQuick maintenance turnaround
Quick maintenance turnaround! Tara, on the maintenance team, was super helpful in expediting a washer/dryer issue I had. She was able to help arrange for someone to come out on a Saturday to fix it. Great experience!
Blair · 22 November 2022
Agent replied · 25 October 2024
Dear Blair, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
TrustpilotDexters has been supportive and very…
Dexters has been supportive and very helpful to me and my 85 year old mother. Myra Mettam and Josh Ferguson have been particularly good.
Sahar · 4 December 2023
Agent replied · 25 October 2024
Dear Sahar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotUsed Donalina for property management
Used Donalina for property management. Superb- smooth, efficient, gets the just done with the minimum of fuss. Would strongly recommend her and Dexters for property management.
Andrew · 17 October 2023
Agent replied · 25 October 2024
Dear Andrew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding property management team
Outstanding property management team! Edward, Lilli, Ryan, Ana, Paris, Rianna and Bianca are all amazing! Thanks so much to the team for all their hard work!
Megan · 12 October 2023
Agent replied · 25 October 2024
Dear Megan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEd Brodkin has always been great
Ed Brodkin has always been great! He is very helpful and knowledgeable. Always able to resolve my issues. Thanks so much to Ed and Maidavale team.
Simon · 12 October 2023
Agent replied · 25 October 2024
Dear Simon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you
I'm here to express my gratitude towards the property management. Rachel McConnell is very attentive and she is always there to help. Enjoying dealing with them.
Ibrahim · 10 October 2023
Agent replied · 25 October 2024
Dear Ibrahim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy move by was made very easy and…
My move by was made very easy and smooth by the team at Dexters. Khadija handled everything to perfection and I cant fault anything . Strongly recommend Dexters .
Shaazia · 19 July 2023
Agent replied · 25 October 2024
Dear Shaazia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGREAT TEAM
The team have been fantastic. They have supported us from first stages of selling our property to assisting us with the solicitors. I would also like to point out how good the communication was throughout this whole 6 months.
Shumaila · 10 August 2022
Agent replied · 25 October 2024
Dear Shumaila, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North Property Management team…
Dexters North Property Management team have always helped me with a smile on their faces. Petros in particular is a delight to engage with.
Tom · 21 November 2023
Agent replied · 25 October 2024
Dear Tom, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI am really grateful for all help that…
I am really grateful for all help that me and my family are having to find a flat that suits our needs as young family. I specially appreciate all the hard work from Nicole!!! She is very professional, friendly and trustworthy!!! Thank you so much!!!
Sofia · 26 September 2021
Agent replied · 25 October 2024
Dear Sofia, Thank you for your review, and mentioning your experience with Nicole in our Streatham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Property Management
Dexters Property ManagementKelly and her team are a joy to work with, dealing with any requests me or my tenants have in a professional manor.
Rob · 24 October 2023
Agent replied · 25 October 2024
Dear Rob, Thank you for taking the time to leave a lovely review regarding Kelly and the team. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Fitzrovia Help
George (Director of the Fitzrovia Branch) was super helpful from the very start of our process all the way through to the end and offered invaluable property advise.
Sabrina · 8 August 2023
Agent replied · 25 October 2024
Dear Sabrina, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with the lettings agency of Dexters. We've had a few maintenance issues with our rental property but our primary contact Sam from Dexters has been extremely helpful and got them all sorted out, so thank you! Would definitely recommend to anyone looking to rent a property - great agency to deal with.
Harriet · 11 November 2018
Agent replied · 9 November 2024
Dear Harriet, We appreciate you taking the time to submit your review regarding the service you received from our City Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service
The team were efficient, worked hard for us as the seller and were transparent throughout in their communications. They also managed the onward chain very well with some tricky, and arguably, less professional agents at the bottom of the chain. Thanks Dexters!
Sam · 9 March 2022
Agent replied · 25 October 2024
Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotI’m dealing with Kelly Baldwin to…
I’m dealing with Kelly Baldwin to manage my rent . She is with Dexter. She is professional, reliable and reply to any query straight away
Rim · 21 October 2023
Agent replied · 25 October 2024
Dear Rim, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent support
We received the requested document from Petros Giorganios quickly and efficiently.
Warwick · 29 July 2024
Agent replied · 25 October 2024
Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotIt was amazing working with Donalina
It was amazing working with Donalina at Dexter property management. Very helpful & thorough, the team was able to identify the issues and got those rectified swiftly. Overall smooth process and good experience.
Vishal · 23 February 2023
Agent replied · 25 October 2024
Dear Vishal,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters as letting agents.
Dexters have managed our let properties for nearly 20 years. They have always acted in a professional manner towards both the tenants and ourselves as landlords. They respond quickly to problems and queries and always give a good service.
Philip · 8 July 2022
Agent replied · 25 October 2024
Dear Philip, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat property management experience…
Great property management experience and always picking up the phone with a smile. Jadasa and Lee make for a great dynamic duo!
Alex · 20 December 2023
Agent replied · 25 October 2024
Dear Alex, Thank you for taking the time to leave a lovely review regarding Lee and Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBoiler issues resolved as soon as was…
Boiler issues resolved as soon as was reported to property management team
Elvis · 6 July 2024
Agent replied · 25 October 2024
Dear XXX, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotSolving problems during the rent
Donalina Gargrave does a great job helping me fix the breakdowns in my rented house. It's not always as fast as you'd like, but that's because the landlord is slow to make decisions.
Vi · 19 February 2023
Agent replied · 25 October 2024
Dear Vi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service
Brianne Derbyshire Dealt with my lease renewal today & I found her to give excellent service. She was friendly, professional & made me feel like a valued tenant.
Sonny · 21 July 2023
Agent replied · 25 October 2024
Dear Sonny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery professional and helpful
Very professional and helpful. They handled the sale of my flat very well and I'd recommend them. They knew the local market and made the process very smooth.
Sarah · 19 July 2023
Agent replied · 25 October 2024
Dear Sarah, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
