Trusted Agent profile · Tower Hamlets
★★★★★
2,153 reviews across 2 platforms
39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH
Dexters's office in Tower Hamlets, at 39 Westferry Road, is rated 4.4 out of 5 across 2,153 reviews on two platforms, including 415 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Dexters Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Agent, Jamie!
It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)
Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotQuick response and helpful
Quick response and helpfulA few issue related to the lighting in the bathroom, Dexters explained what they suggest to help and it is reasonable.
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDealing with Donalina
I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.
Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters 1st rate service
Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.
Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters
Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotTerrible Rental Service
If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.
Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
5/5
TrustpilotWould happily buy from again
Purchased a property and was kept informed and provided with regular updates, very smooth transaction and everything completed correctly.
Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service throughout
Excellent service throughout Kept informed during each stage of the rental process. Looking forward to a happy relationship with the new tenants found and vetted by Dexters
Dear John, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWent into the branch just now and they were super friendly and efficient!
5/5
TrustpilotFurnished with the right information
I have been having trouble with “Eight property management”.
4/5
TrustpilotThey were able to resolve urgent issues…
They were able to resolve urgent issues quickly.
Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat team with efficient communication…
Great team with efficient communication skills. They helped us understand the process and resolve any queries As a first time buyers we needed all the support and they provided it with great excellence
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSimply the best Rental Management…
Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!
Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat expiriance dealing with senior…
Great expiriance dealing with senior property manager, Adasa Andjadiumi. Fast and propper responce saved me time and some mony as well👌😊
Dear Viacheslav, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience and ease in every…
Great experience and ease in every aspect. Well done!
Dear Joaquin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI had great support from Graziana…
I had great support from Graziana Doronzo during the period of my tenancy. What was within her remit, she managed accordingly.
Dear Alexandre, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThanks for all your help!
I worked alongside Alistair Maclean on a transaction, and he was great - really proactive, nothing was too much trouble and really professional. Thanks for all your help Alistair! 5* Vicky, Simply Conveyancing Property lawyers
Dear Vicky, Thank you for your kind comments regarding Alistair and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had an good experience with renting apartment with the help of Harvey. He showed himself as very responsive, reliable and diligent. I would recommend his services to my family and friends.
Dear Анна, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotWe are happy with Donalina Gargrupe’s…
We are happy with Donalina Gargrupe’s service. She established good communication with landlord and helped us with our issues about the property.
Dear Helen, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHad a great experience with the…
Had a great experience with the Dexter’s team. I had been dealing with an agent called Jay Newman who was extremely helpful.
Dear Joel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery helpful agents
Very helpful agents, accommodating multiple visits to the property even after the end of negotiations, and helping us to get the purchase over the line
Dear Charlie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotthis company is a disgrace
this company is a disgrace, with no respect .i notice more than one branch is open, why are they bothering people on the Queens jubilee and not honouring a nationwide bank holiday. Greed at its very best.
Dear Jason, Thank you for your feedback and comments. We are usually open on Bank Holidays. However, due to such a special occasion we were closed on Friday the 3rd June in honor of the Queen's Jubilee. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional Service from Dexters
I have always received a very professional service from the property managers at Dexters led by Sheikh and supported by Donalina.
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
Trustpilotworking with Dexters
I am subcontracting for Dexters and just wanted to let everyone know they don't respect people who work with them!
Dear Irina, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
