Trusted Agent profile · Tower Hamlets

Dexters Canary Wharf reviews in Tower Hamlets

4.4

★★★★★ Great

2,093 reviews across 2 platforms

39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH

Dexters's office in Tower Hamlets, at 39 Westferry Road, is rated 4.4 out of 5 across 2,093 reviews on two platforms, including 359 Google reviews rated 4.8.

Google logo

4.8 / 5

359

Reviews on Google

This office

Trustpilot logo

1,734

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you

I'm here to express my gratitude towards the property management. Rachel McConnell is very attentive and she is always there to help. Enjoying dealing with them.

Ibrahim · 10 October 2023

Agent replied · 29 December 2024

Dear Ibrahim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Irresponsible company

Irresponsible company, no answering phone calls or returning the email.Over one year i rent through Dexters nightmare never end, and promised work never done.Rubbish service.

Cigdem · 23 April 2025

5/5

Trustpilot

My move by was made very easy and…

My move by was made very easy and smooth by the team at Dexters. Khadija handled everything to perfection and I cant fault anything . Strongly recommend Dexters .

Shaazia · 19 July 2023

Agent replied · 29 December 2024

Dear Shaazia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters North Property Management team…

Dexters North Property Management team have always helped me with a smile on their faces. Petros in particular is a delight to engage with.

Tom · 21 November 2023

Agent replied · 29 December 2024

Dear Tom, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

GREAT TEAM

The team have been fantastic. They have supported us from first stages of selling our property to assisting us with the solicitors. I would also like to point out how good the communication was throughout this whole 6 months.

Shumaila · 10 August 2022

Agent replied · 29 December 2024

Dear Shumaila, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Property Management

Dexters Property ManagementKelly and her team are a joy to work with, dealing with any requests me or my tenants have in a professional manor.

Rob · 24 October 2023

Agent replied · 29 December 2024

Dear Rob, Thank you for taking the time to leave a lovely review regarding Kelly and the team. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Fitzrovia Help

George (Director of the Fitzrovia Branch) was super helpful from the very start of our process all the way through to the end and offered invaluable property advise.

Sabrina · 8 August 2023

Agent replied · 29 December 2024

Dear Sabrina, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service

The team were efficient, worked hard for us as the seller and were transparent throughout in their communications. They also managed the onward chain very well with some tricky, and arguably, less professional agents at the bottom of the chain. Thanks Dexters!

Sam · 9 March 2022

Agent replied · 29 December 2024

Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

I’m dealing with Kelly Baldwin to…

I’m dealing with Kelly Baldwin to manage my rent . She is with Dexter. She is professional, reliable and reply to any query straight away

Rim · 21 October 2023

Agent replied · 29 December 2024

Dear Rim, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent support

We received the requested document from Petros Giorganios quickly and efficiently.

Warwick · 29 July 2024

Agent replied · 29 December 2024

Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

It was amazing working with Donalina

It was amazing working with Donalina at Dexter property management. Very helpful & thorough, the team was able to identify the issues and got those rectified swiftly. Overall smooth process and good experience.

Vishal · 23 February 2023

Agent replied · 29 December 2024

Dear Vishal,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters as letting agents.

Dexters have managed our let properties for nearly 20 years. They have always acted in a professional manner towards both the tenants and ourselves as landlords. They respond quickly to problems and queries and always give a good service.

Philip · 8 July 2022

Agent replied · 29 December 2024

Dear Philip, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Boiler issues resolved as soon as was…

Boiler issues resolved as soon as was reported to property management team

Elvis · 6 July 2024

Agent replied · 29 December 2024

Dear XXX, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent customer service

Brianne Derbyshire Dealt with my lease renewal today & I found her to give excellent service. She was friendly, professional & made me feel like a valued tenant.

Sonny · 21 July 2023

Agent replied · 29 December 2024

Dear Sonny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Solving problems during the rent

Donalina Gargrave does a great job helping me fix the breakdowns in my rented house. It's not always as fast as you'd like, but that's because the landlord is slow to make decisions.

Vi · 19 February 2023

Agent replied · 29 December 2024

Dear Vi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very professional and helpful

Very professional and helpful. They handled the sale of my flat very well and I'd recommend them. They knew the local market and made the process very smooth.

Sarah · 19 July 2023

Agent replied · 29 December 2024

Dear Sarah, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Trustworthy and fair

As a landlord, I’ve built a good relationship with Myra over the years. She’s responsive and helpful if I have any questions or queries.

Consumer · 26 October 2023

Agent replied · 29 December 2024

Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service through Dexters

Great service through Dexters. I have dealt with a few staff including Joe Read who is warm and friendly. I chose to use them initially through him.

Payal · 11 August 2023

Agent replied · 29 December 2024

Dear Payal, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Felix and George did a good job…

Felix and George did a good job managing the sale of my property, they understand the market and were responsive and professional during the process

SellerNW · 20 September 2023

Agent replied · 29 December 2024

Thank you for taking the time to leave a wonderful 5 star Google review. Felix and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Agent, Jamie!

It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)

Tanya · 29 June 2023

Agent replied · 29 December 2024

Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Quick response and helpful

Quick response and helpfulA few issue related to the lighting in the bathroom, Dexters explained what they suggest to help and it is reasonable.

Customer · 11 October 2023

Agent replied · 29 December 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dealing with Donalina

I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.

M.B · 24 February 2023

Agent replied · 29 December 2024

Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters 1st rate service

Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.

Barnaby · 22 August 2022

Agent replied · 29 December 2024

Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters

Dexters, a very professional agency, and Grace Solan a very lovely person, who helped us and offered us support whenever we needed it. I totally recommend their services.

Customer · 20 June 2023

Agent replied · 29 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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