Trusted Agent profile · Tower Hamlets

Dexters Canary Wharf reviews in Tower Hamlets

4.4

★★★★★ Great

2,153 reviews across 2 platforms

39 Westferry Road, London, E14 8JH, Tower Hamlets, E14 8JH

Dexters's office in Tower Hamlets, at 39 Westferry Road, is rated 4.4 out of 5 across 2,153 reviews on two platforms, including 415 Google reviews rated 4.8.

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4.8 / 5

415

Reviews on Google

This office

Trustpilot logo

1,738

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

A management team that actually cared

I've had a great experience with the Dexters North Property Management Team who has been really helpful. I also wanted to mention Petros Giorganios in particular, who, on top of being very responsive and helpful, is also extremely nice and caring (which was very refreshing!)

Ella · 18 October 2023

Agent replied · 29 December 2024

Dear Ella, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I was assisted by Nabeel Khan in…

I was assisted by Nabeel Khan in dealing with a few maintenance issues in my rented flat and I was very happy with his treatment. He was very quick to report the issues, responsive and reliable. Also, polite and kind in his communication. Many thanks.

Vasilina · 17 October 2023

Agent replied · 29 December 2024

Dear Vasilina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tallulah was extremely helpful and fast…

Tallulah was extremely helpful and fast in dealing with my request.Thank you.

Cesar · 6 June 2022

Agent replied · 29 December 2024

Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks Monika

I have been with this agency nearly a year. Had contact with many of the agents and one of my favourite one is Monika. She was so helpful all the time I had any issues. Thanks to her. Really appreciate her help and support.

Naat · 8 November 2023

Agent replied · 29 December 2024

Dear Naat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a great experience working with Jesse Osaro and the wider team at Dexters. Very professional and fast to respond to questions. Would use again for sure.

Tom · 2 October 2024

Agent replied · 23 October 2024

Dear Tom, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Help with end of Tenancy

Jamie Nash who is Head of Property Management at Dexters, has been very helpful in overseeing the end of a long tenancy, liaising with the tenants and ensuring that final jobs were done for me at apartment. Many Thanks for providing such a great service.

Linda · 9 October 2023

Agent replied · 29 December 2024

Dear Linda, It’s great to hear that you have had a brilliant experience with Jamie. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have a great team in every…portfolio management

Dexters have a great team in every office , they are consistently welcoming with great customer care and there's always someone available to give honest professional advice. They're hot on compliance and cover off all eventualities to ensure you and your property properly protected .

Paul · 9 October 2023

Agent replied · 29 December 2024

Dear Paul, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Good communication

George and Verity of Dexters kennington were really helpful , keeping me informed about the process of trying to amend the lease and title of the flat I wanted to buy. I think I would have given up and withdrawn if not for their regular contact.

Customer · 14 September 2023

Agent replied · 29 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from Matt and Charlie

We have been getting help from Charlie and Matt from Dexters recently with our home search and were happy with their service. They were both knowledgeable, helpful, and responsive to our questions and concerns. They were happy to drive us around and show us different options, patiently and professionally.

Sam · 24 June 2023

Agent replied · 29 December 2024

Dear Sam, Thank you for your kind comments regarding Charlie and Matt and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Helped me find an excellent place in Canary Wharf with minimal hassle. Tyreek, the agent who helped me secure the property. was extremely helpful. 10/10 Service

Joseph · 9 October 2024

Agent replied · 23 October 2024

Dear Joseph, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Great company experience

Dexters have helped me through the entirety of my property experience. I recently had the pleasure of speaking to Bryan, and he was very eager to help and understand my questions, as well as give quick solutions. Really a great company with great people.

Cathy · 24 October 2023

Agent replied · 29 December 2024

Dear Cathy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

The overall experience with Bogdan from Dexters was good. But the process was inefficient. I guess that’s normal in UK. My wife was not able to get a signed agreement until now, but she has already paid everything including deposit fees and first month rent a week ago and move in date is in three days.

Erik · 24 October 2022

Agent replied · 23 October 2024

Dear Erik, Thank you for your comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

The process was a bit disorganised but…

The process was a bit disorganised but we had a good experience with a few of the agents, inc Dennisha and Petros, who were very helpful and proactive.

Customer · 2 September 2024

Agent replied · 29 December 2024

Thank you for taking the time to leave a lovely review regarding Dennisha and Petros. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Good experience especially with Petros

Dexters North Property Management Team has made the process of viewing the property and rental very seamless. To highlight, Petros Giorganios has always given the most excellent service. Always easy to ask for help and he makes renting with Dexters a very comfortable journey.

Aaina · 18 October 2023

Agent replied · 29 December 2024

Dear Aaina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent personnel

Natasha Bedenik covered my account for the 8 years i required management services, and she was fantastic. Extremely responsive, efficient and helpful, she is a credit to the company and all you could ask for in an agent.

Fat · 1 March 2024

Agent replied · 29 December 2024

Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters has gone above and beyond!

Dexters has gone above and beyond to be responsive to my needs, even during their off hours. All of their team have had the skill to address any maintenance needs that have arisen. I particularly appreciate the courtesy they extend and the professionalism.

M · 10 November 2023

Agent replied · 29 December 2024

Dear M. Estella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience

I’ve had a great experience so far with Dexters. They manage 1 property for me, under the guide of Christian Pengelly. He’s been terrific, especially with solving certain issues cropping up. He is also very skilled when dealing with people on all sides!

LvL · 9 November 2023

Agent replied · 29 December 2024

Dear LVL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you Luigi

Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.

Ramin · 16 May 2024

Agent replied · 29 December 2024

Dear Ramin, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Regarding Andy purchasing Howsy

Regarding Andy purchasing Howsy, are you also taking over their debts? we are getting no where with Howsy who still owe us money, I guess as Calum doesnt care anymore as he is no longer CEO merely an employee, please feel free to contact me to discuss everything, thank you (please see corresponding review for context on Howsy review page)

Zeus · 30 March 2022

Agent replied · 29 December 2024

Dear Zeus, we are disappointed to read your 1 star review. I am aware our Director, Colin, has been trying to get in contact with you regarding this matter. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional and helpful

Alistair MacLean was really proactive in making sure that everything was kept on track to achieve an exchange and completion within the relevant parties desired timescales.

Jane · 26 September 2024

Agent replied · 29 December 2024

Dear Jane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Highly Recommended

All people working at Dexters are very helpful, prompt and efficient in what they do. Always there, with solutions and answers. I would highly recommend Dexters.

Lia · 25 September 2024

Agent replied · 29 December 2024

Dear Lia, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

4/5

Trustpilot

Having a great experience with Bushra…

Having a great experience with Bushra working in Dexter, she is easy to communicate and comes back fast with current updates!! I am happy to deal with her!!😊

Samina · 20 August 2024

Agent replied · 29 December 2024

Dear Samina, Thank you for leaving a wonderful 4* review. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Poorly managed and unprofessional

Mostly, it's a poorly run operation. It takes weeks and weeks to get your deposit back after leaving the flat. They mishandle your rent. The agents schedule flat viewings without first consulting you. Just largely an unprofessional service, which -- given the high fees they charge both tenants and landlords -- should not be the case.

James · 12 September 2022

Agent replied · 29 December 2024

Dear James, I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional and knowledgeable agents.

With Shayan Waziri back at the helm it’s once again a pleasure to deal with this company. Personable and knowledgeable staff of both the industry and local area means that you are in safe hands for a stress free time both as tenant and landlord. Highly recommended.

Selina · 10 July 2023

Agent replied · 29 December 2024

Dear Selina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

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