Dexters Canary Wharf reviews in Tower Hamlets

★★★★★ 5/5

Google

If you want an honest no-nonsense estate agent who you can trust completely then choose Dexters Canary wharf and go to Katherine Williams. Katherine from Dexters was so supportive from start to finish and always went the extra mile when required , especially when aspects of the rent became quite challenging . Charges a fair rate for excellent service and is a human being too. Delivers what she promises.

Mhd · 24 October 2023

★★★★★ 5/5

Trustpilot

We’ve been with Dexter for the past few…

We’ve been with Dexter for the past few years, we always been happy with everything, all member of staff is helpful, recently we had a visit with Nabil very professional and polite person, also he help us very quick to find someone to fix our maintenance, , many thanks again

Urszula · 23 October 2024

★★★★★ 5/5

Trustpilot

Fantastic Property Management Service

We are always happy with the property management service provided by Dexters as they are a professional and efficient team. And today we are extremely grateful to Donalina Gargrupe, their Property Manager. Our tenant has reported to them a boiler breakdown and a leak and Donalina has promptly responded to the complaint. She took the initiatives to contact different parties with a view to fixing the problem at the earliest, before reporting the case to us. And she is still following up the progress for us. She really gives us, and the tenant, a helping hand, especially in this cold weather. As the landord, we want to say: Donalina, your professionalism has given us a full peace of mind! Very much appreciated!Connie Tam

Connie · 25 November 2022

★★★★★ 5/5

Trustpilot

Mario Correia

Mario Correia, Dexters, St Margaret’s, during our recent, urgent need for assistance, responded immediately and organised a builder to come out and view the issue. We felt secure that he had the matter in hand and he explained the process and we have confidence that it is being sorted out.He is not only diligent but also personable (on a recent landlord regular inspection) professional and still approachable.

Vicky · 7 December 2023

★★★★★ 5/5

Trustpilot

I have had a Full Service Agreement for 3 years

I have had a Full Service Agreement with Dexters for 3 years. Have always found that the team led by Natasha have been timely and informative in their responses, issued statements on time, have handled any issues arising with the Tenants smoothly, have communicated any necessary maintenance issues clearly and then arranged for their action quickly and at a fair cost. No problem in recommending them to prospective Landlords.

Ian · 21 October 2023

★★★★★ 5/5

Trustpilot

After dealing with a number of other…

After dealing with a number of other estate agents, dexters definitely stands out from the rest. In particular, my property manager, Nasra Said, has gone above and beyond the expectations to assist in solving the numerous problems that arise on a day to day basis, and performing timely updates when needed.If anyone is looking for a new estate agent / property manager, I would definitely recommend Dexters!

Brandon · 5 December 2023

★★★★★ 5/5

Google

Frankie from Dexters was a brilliant help to me and my partner. He took lots of time to find out what we wanted and showed us some brilliant options. Super lovely guy and the most proactive agent we have met, he always took lots of time to speak to us if we had any concerns or questions.

Elliot · 25 June 2024

★★★★★ 5/5

Trustpilot

Baily is an asset to Detxers

Baily is an asset to Detxers, she has always been 10/10 with the management of the flat we rented through them.

Dennis · 13 October 2023

★★★★★ 5/5

Trustpilot

Jenade was wonderfuf!

Jenade was wonderful! We really wanted a place and she gave us great guidance. She is always available and provides great explanations at all times.

Yoni · 29 June 2023

★★★★★ 5/5

Trustpilot

Grace Sloane was excellent

Grace Sloane was excellent. She negotiated well on my behalf and gave me good advice on how to progress. I'm very happy with the service

28parkside · 28 June 2023

★★★★★ 5/5

Google

I would like to share my positive and helpful experience of dealing with Lilli Kelly - she is always so positive, so helpful. (I asked her for help and she called me straightaway). A few minutes ago, she took me through the login process for the Tenancy Deposit Scheme guiding me each step along the way - navigating through everything. A difficult task made easy by Lilli. She even offered to send me the check-in and check-out reports - saving me time in searching for them. 1st class service with a smile. Lovely person! Great service - keep it up! Lilli!

Kenny · 10 November 2022

★★★★★ 5/5

Trustpilot

Petros from Dexters is the best

Petros from Dexters is the best. He's very helpful with anything I come to him. Always on the phone and ready to help. Never had bad experience with him. He's very nice and is trying to explain to me to the last detail, what is going on and what is going to happen. I can only recommend his services.

Barbara · 13 May 2024

★★★★★ 1/5

Trustpilot

Really really bad agency

Really really bad agency, worst service ever encountered, especially the hyde park branch.it is always hard to contact them to get things fixed, or get any in-time reply. When we wanted to renew our contract they always pushed back either later or to someone else and then in the end we couldn't make it;Worst part is that they even ignored our deposit refund request (which should be naturally reasonably refunded), even though we check-out several days in advance + hired professional cleaning service they recommended. Again they pushed back to someone else or to the landlord, or to sometime later, anyway after one month we still haven't got our deposit refund back and there's no one taking care of this, they only care about their next tenant, once the deal is made they are just like "vanished", no service at all, completely mess, wouldn't recommend at all !

Ashley · 3 November 2022

★★★★★ 1/5

Trustpilot

Immediate Action Required for Final Pay

We urgently need Q2 HR Solutions (QQI) and Dexters to address the issue of not providing our final pay, which is a clear violation of Philippine labor laws. Furthermore, they are not recognizing our service from the start.Please expedite the release of our final pay immediately, as we need it to meet our essential needs.

Jess · 22 July 2024

★★★★★ 5/5

Trustpilot

Renewal of tenancy.

Donalina Gargrupe has been dealing with the renewal of my tenancy. She has been professional, efficient and friendly and the process has been stress free which is always important!

Sharon · 15 February 2023

★★★★★ 5/5

Trustpilot

Donalina is great to work with :)

Despite some issues in other departments, Donalina has been fab at her job and is very attentive, polite and helpful. She is doing a great job and always delivers.

Sara · 15 February 2023

★★★★★ 1/5

Trustpilot

Sharks

We have been renting properties managed by CJ Delamere who then turned into Dexters for nearly 8 years. We were never late with our rent and rarely made any demands on the landlords. However, the last time we moved out - they are trying to extract from us over £500 for cleaning a small unfurnished 3 bedroom house and £200+ for tidying the garden. A total of £700 for a small house with just some cleaning? It is now 2 months later - and they still have not repaid our deposit which was nearly £2K. All the house needed was a deep clean for the new tenants. So, make sure you protect your deposit - if not you will enter into a prolonged dispute and make sure to take photographs at the outset of all the damage to the property when you move in.

RK · 25 October 2022

★★★★★ 5/5

Trustpilot

Excellent

I had an excellent experience with Dexters Estate Agents while changing tenancy and moving into my new house. From start to finish, the process was handled with professionalism, efficiency, and genuine care, which made what can often be a stressful time feel smooth and straightforward.

Consumer · 19 December 2025

★★★★★ 5/5

Google

My wife and I have been extremely pleased with the process of finding our new flat through Dexters. Amr Amin in particular has been highly professional and very friendly throughout the process. As we were relatively new to the lettings market, he guided us through the different stages and provided us with the information required. He also treated us like family and had our backs when there were some hiccups. All in all, the service has been superb and I would highly recommend both Dexters and Amr to everyone.

Dzulfikar · 24 October 2022

★★★★★ 5/5

Google

Harvey T. really helped me with my move. He was quick and efficient in listening to my needs and also was very considerate of my requests. Not only did he quickly communicate with the landlord to secure my place but provided me the relevant resources. Very kind and joyful and had a positive attitude unlike some other letting agencies. Very professional and quick. Even the day I moved into my new place a few months ago he went above and beyond. Highly recommend Dexters for efficient staff. They won't waste your time.PositiveProfessionalism

Usaid · 24 October 2022

★★★★★ 5/5

Google

Fabulous company to work with! I was lucky enough to to be looked after by Jayda, who showed me some wonderful properties. While I didn't go with one that she had showed, she helped me figure out what I really needed to look for rather than what I thought I did. She was lovely and friendly and I would highly recommend!

Hannah · 27 March 2024

★★★★★ 5/5

Trustpilot

Hassle free rental

Our letting agent Eunice was great, made everything hassle free for our rental near Broadway market. I'd highly recommend her and Dexter's.

Harry · 2 September 2023

★★★★★ 5/5

Trustpilot

Great service and reliable support

I’ve had a wonderful experience with Dexters. They are incredibly reliable, and whenever there’s an issue in the house, they are quick to respond and take action. Recently, Monika visited our property, and she was extremely helpful. She took the time to note down everything that needed attention and ensured that any repairs or fixes were handled promptly. It's reassuring to know that you can count on them for both routine and urgent matters. Highly recommend their services.

Davide · 5 December 2024

★★★★★ 5/5

Trustpilot

Ledj and Kevin - Notting Hill office

Ledj and Kevin from the Notting Hill office have been extremely helpful and communicative during my move into the flat. We had some teething issues and both have been very friendly, polite and available to help. Highly recommend working with them!

Bruna · 21 January 2026