4/5
GoogleA good little firm this, a breath of fresh air compared to some of the larger high Street names. Their chap Philip was open , informed and helpful throughout the process.PositiveResponsiveness, Professionalism
Trusted Agent profile
City Fox reviews
★★★★★
54 reviews across 2 platforms
190 Mile End Road, London, E1 4LJ, Tower Hamlets E1 4LJ
City Fox's Tower Hamlets office at 190 Mile End Road is rated 4.5 out of 5 across 54 reviews on two platforms, including 53 Google reviews rated 4.5. Checked 9 October 2026.
Reviews
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
Google5/5
GoogleSpent 3 months looking for a property before making the move to london with other agents but couldn’t find anything suitable. Mahid from city and urban was an absolute treat, found a property within 2 weeks for us and was super helpful in making the switch. Make sure you ask for this lovely gentleman when visiting to get the best result for you and your family.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleNot many agents around who can be trusted to do what is right, offer the services you require, very thorough, and follow through with what they say. I have had too many bad experiences with agents in the past and these guys understand my position. I have been dealing with them for two years and so far no reason to not trust their integrity.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMahid was very helpful and communicates very well.
5/5
GoogleBrilliant agency. After years of rubbish estate agents we are so glad to be with City and Urban. John our property manager is amazing- both during the moving in process and since we’ve been here he has always been professional and more importantly friendly- he’s made us feel like people not customers. He is truly an asset to the team. Highly recommend them!
5/5
GoogleVery professional and nice. Philip was friendly and helpful throughout the whole letting process.
5/5
GoogleI can't speak highly enough of City & Urban. I initially rented my place from Mahid and John has managed it since, to an exceptional standard. Any issues I've had have been promptly dealt with. They're extremely reliable and responsive. I would highly recommend to any potential renter or landlord.
5/5
GoogleJohn & the team at City & Urban are really friendly and responsive. We've had a few issues with our flat, as is normal, and they've dealt with all of them within a couple of days at most. Very happy with the service!
5/5
GoogleI couldn't recommend this agency more! Easy to deal with, professional 100%! Every agency should work like City & Urban Shoreditch. Especially massive "THANKS" goes to Mahid. He was more than helpful 😊 …
5/5
GoogleSuper professional service from start to finish. Response times always exceptionally fast and easy to get a hold of with any issues. Would highly recommend to both tenants and landlords.
1/5
GoogleCon: - Late for viewing appointment - Lots of typos in all correspondence - Took over £3k off me and then gave the flat to someone else - Overall unprofessional Pro: - Did give me my money back, which, at that point, came almost as a surprise
5/5
TrustpilotAlways a pleasure in doing business
5/5
GoogleReally good service. Had the pleasure of speaking to Maheed today. He took his time to awnser all of my queries and was very professional. Would highly recommend.
5/5
GoogleThey've been very helpful with my check out experience and have been quite lovely throughout. I can say even after the very initial little inconveniences I've had with the flat they have behaved very professionally and in a trustworthy manner.
5/5
GoogleProfessional and trustworthy team; very attentive to any issues and they have been proactive in their communication
5/5
GoogleA very cool bar with the most delicious wines and beers.
4/5
GoogleExcellent agency and a great team. Very professional and responsive to my requirements. Smooth process and would highly recommend them.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleI don’t know how you hire “professional” agents like Philip. He was so rude we decided not to deal with this agency anymore.
5/5
GoogleVery cool bar, the most delicious wines and beers
5/5
GoogleExcellent service by Mahid, highly recommended.
5/5
GoogleExcellent service. Very professional and always responsive. Would definitely recommend!PositiveResponsiveness, Professionalism, Value
5/5
GoogleGood honest Agents with excellent customer service. I have used City and Urban (Shoreditch Office for almost 10 years now.
5/5
GoogleGreat estate agent, using the latest tech to promote homes for sale and great customer service :)
5/5
Googlegreat service and nice peoplePositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about City Fox
How many reviews does City Fox have?
City Fox's Tower Hamlets office has 54 reviews across two platforms: 53 on Google, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is City Fox's rating?
City Fox is rated 4.5 out of 5 across all 54 reviews, and 4.5 out of 5 on Google from 53 reviews, checked 9 October 2026.
Where is City Fox's Tower Hamlets office?
City Fox, 190 Mile End Road, London, E1 4LJ, Tower Hamlets E1 4LJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.