Trusted Agent profile · Tower Hamlets
★★★★★
2,663 reviews across 2 platforms
Harbour Island, 28 Harbour Exchange Square, Canary Wharf & Docklands, London, E14 9GE, Tower Hamlets, E14 9GE
Part of Chestertons, see every office.
Chestertons's office in Tower Hamlets, at Harbour Island, is rated 4.5 out of 5 across 2,663 reviews on two platforms, including 478 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Chestertons Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotNorma had been very helpful and…
Norma had been very helpful and efficient. Service experience was very good.
Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!
5/5
TrustpilotChestertons South West Lettings, Tamara Price
We have had an amazing experience with Tamara! She has always been very prompt, called back on the same day and answered all our queries making the renting process much smoother!
It is excellent to read such positive feedback!Thank you for the five star review.
4/5
GoogleDecent estate agent, was much needed in this challenging market. Great on the admin and communication side, good with other aspects. Four stars as property could be studied better to answer prospective buyer's questions promptly. Thank you!
5/5
TrustpilotExcellent service
Excellent service, I have been renting through them for over 2 years in Fulham.
Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!
5/5
TrustpilotGreat experience
We have recently rented a property through Chestertons and I really recommend this agency. Everything worked perfectly and our agent, Ed in South West Chestertons Lettings, was really helpful and professional!
Thank you for posting a review.
5/5
TrustpilotMelissa at Chestertons was excellent…
Melissa at Chestertons was excellent with us and made the whole process easy. We are very grateful for her help, she was easily contactable, and kept us updated throughout the process.
Please do not hesitate to get in touch if we can be of any assistance in the future!Thank you for the review.
5/5
TrustpilotExcellent
Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.
Thank you for your review Scott!
1/5
TrustpilotVery bad experience to rent a flat at…
Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!
Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
5/5
TrustpilotVery efficient renewal of tenancy
Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!
5/5
TrustpilotShakil Khan
Shakil KhanGood communication skills and quick response to your questions.
Thank you for your review Negar, Shakil will be delighted to see this!
5/5
TrustpilotGreat service
They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.
Thank you Kwetu for sharing your experience!
5/5
TrustpilotAmanda Goodman has a very quick…
Amanda Goodman has a very quick response. Even though she had a day off.
5/5
TrustpilotGreat service
I’ve just moved country so things aren’t exactly straightforward however Chesterton’s service has been extremely understanding and helpful which has made the process as smooth as possible.
Thank you for sharing your experience!
5/5
GoogleWorking with Grace to find the perfect apartment has been amazing. We kept bombarding her with questions, and she always replied quickly and made us feel at ease. We had a lot of requests for the property, and Grace liaised with the landlord perfectly to get what we wanted. We highly recommend using Chestertons Canary Wharf for your property search.PositiveResponsiveness, Professionalism
5/5
TrustpilotA Entirely Professional Experience
From start of tenancy to end: a thoroughly decent experience.
This is amazing to hear Floyd, thank you for sharing this with us! Please feel free to get in touch in the future if you need assistance. Best wishes!
5/5
TrustpilotI recently spoke with Nishaad Ali at…
I recently spoke with Nishaad Ali at Chestertons, although I ended up purchasing a property in the end his service was superb , I would highly recommended.
Thank you for sharing your experience!
5/5
TrustpilotLiam was super helpful in handling the…
Liam was super helpful in handling the letting of my flat to new tenants.
5/5
TrustpilotFantastic service from Chestertons in Barnes
I have known the Chesterton team in Barnes for many year on both the Sales and Lettings side. They have always been super helpful and professional providing great service and always honest and sensible advice. I have found that they are always willing to go the extra mile to help with any queries or request for assistance. I would thoroughly recommend them.
5/5
TrustpilotIt was a real pleasure dealing with…
It was a real pleasure dealing with Akikur. He is very professional and efficient and I would definitely recommend him for all your rental needs!
Thank you for taking the time to leave such a great review!
5/5
TrustpilotThe quick response time and…
The quick response time and resourcefulness of the agent, Tamara Price.
Hi Abdallah, thank you for sharing your kind words about Tamara, she'll be delighted to hear this! Feel free to reach out to us again if you need further help. Wishing you all the best!
1/5
GoogleThe worst and most incompetent! The property manager Shruthi in particular is the most useless, incompetent and unresponsive agent we've ever experienced. They have been in breach of contract for not fixing issues and leaks according to the contract leaving us with a broken shower for six months and a continuous leak in the kitchen for over three months just to mention a few.
5/5
TrustpilotRental in Autumn 2021
Rented a flat through Chestertons in Autumn 2021. Overall great experience, efficient and professional. Elina and Fabia especially were a great help and made finding a flat easy.
Thank you for taking the time to review your experience, we are so pleased to hear how helpful Elina and Fabia were
5/5
TrustpilotVery professional team
Very professional team. Jack and Andrew are always working very hard to make the customer experience as pleasant as possible. Quick and efficient communication, very happy with everything!
Thank you for the 5 star review! We're so pleased to hear of your experience with Jack and Andrew.
5/5
TrustpilotTamara Price from Chesterton's South…
Tamara Price from Chesterton's South West lettings has gone above and beyond to help us find a property and made the whole process incredibly clear and easy. Thank you!
Your feedback has been shared with Tamara.Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
