Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave only got positive things to say about Alter & Cope and in particular Antony. I was a first-timer buyer and really appreciated the support I got throughout the process. Especially as it took longer than expected on the solicitor side of things, he was always responsive, pushed to keep things moving, and has even been really helpful post completion. Highly recommend!
Aaron · 17 October 2025
★★★★★ 5/5
GoogleWe had a fantastic experience with Alter & Cope Estate Agents. From start to finish, they were professional, friendly, and incredibly helpful throughout the entire process. They were always available to answer any queries we had, no matter how small, and made everything feel straightforward and stress-free.
It was an absolute pleasure dealing with their team, and we truly appreciated their clear communication and support. We wouldn’t hesitate to use them again in the future and would highly recommend them to anyone looking for a reliable and personable estate agent.
Jonathan · 16 February 2026
★★★★★ 5/5
GoogleWe sold our house in Buckhurst Hill. Alter and Cope helped immensely throughout the process. They were extremely helpful with the initial valuation and we always got feedback from viewings. They were also on hand to accommodate us logistically for the viewings.
After we found the buyer they were always responsive and helpful to any questions we had. A sale can be stressful but they made our lives a lot easier with constant, helpful and responsive communication.
10/10
Dean · 16 February 2026
★★★★★ 5/5
GoogleI am so grateful to recommend Alter & Cope, Lee is without a doubt the most professional agent I have ever met, giving me the most intimate advice on everything in a professional manner. Lee would treat me not just as a client, but as a friend and a family member to make sure I had the best experience possible. He often responds to messages after working hours without complaint. His efficiency made everything run smoothly, and no amount of words can express my praise for him.
Guorun · 23 March 2024
★★★★★ 5/5
GoogleVery happy with the service provided. Alter & Cope are experts in the E14 area and manage my portfolio with care. Special thanks to Lee for always being available to deal with problems and answer any queries!
Waqas · 17 October 2025
★★★★★ 1/5
GoogleTalking to customers who want to viewing the house is very disrespectful and rude.
We want to make an appointment to view the house before deciding to buy, not that after seeing it we have to buy. I called and told them: I want to make an appointment to see the house and they immediately replied: Do you think you can buy it, can you afford to buy it, if not, then it will save both of our time.
Alex · 16 November 2025
★★★★★ 5/5
GoogleIt was a great experience working with Antony, he made the process of securing a place to rent quick and easy. Antony is very responsive and professional, and fully recommend choosing Alter & Cope
Andres · 17 October 2025
★★★★★ 5/5
GoogleAntony has been amazing to deal with throughout the sale of my property. It was a long and complicated process, but he was always contactable and did everything he could to assist along the process. Would highly recommend
Max · 2 September 2025
★★★★★ 5/5
GoogleWe were recommended Alter & Cope by a friend, and from the very beginning, they have been a pleasure to work with Antony and Lee. Both are very hands-on and highly responsive. During our initial meeting, Antony clearly explained their plan and the steps involved, including how they handle screening and shortlisting tenants before arranging viewings, as well as managing post-tenancy matters. This made the whole process much less stressful and easier to manage. All in all, it’s been a really positive experience, and I would certainly recommend them to anyone looking for a reliable and thoughtful agent.
Jennifer · 17 October 2025
★★★★★ 5/5
GoogleI dealt with Lee and Anthony last year who sold our property and found us a new home. They were both very professional and easy to deal with. As you can imagine moving homes is very stressful and both of them took away the stress and dealt with all communications on our behalf. The overall experience was really smooth and I will definitely be using Alter & Cope again.
Basya · 23 April 2024
★★★★★ 5/5
GoogleAntony has been v helpful since the search to contract signoff and my move in hand over, he’s responsive and professional. Would recommend him.
Fia · 17 October 2025
★★★★★ 5/5
GoogleLee and Antony were brilliant when we were selling/purchasing our home. They were professional, extremely responsive, knowledgeable, and most importantly proactive in encouraging the sale and purchase to exchange/completion. It was a very stressful time and they were always on hand to support us through the process. We would definitely use their services again. Thank you so much!
Alisa · 26 July 2024
★★★★★ 5/5
GoogleLee Alter recently helped me with finding my apartment in London recently and I would definitely recommend him & his overall agency to everyone. The overall experience was extremely delightful and surprisingly smooth. Lee was always available and prompt to respond to any queries. Most importantly, he delivered on all the promises and made my transition process to the new apartment incredibly smooth. He went out of his way to make sure the apartment is in pristine condition before my moving date. I’ve been residing in my new apartment since a week now and I have had no issues whatsoever. Thanks for all the support to Lee and his agency - I would definitely use their services in case I need to find an apartment again in the future!
Nikunj · 25 October 2022
★★★★★ 5/5
GoogleI am so grateful to have worked with Lee on completion of a property purchase. I was totally impressed by the high quality of service provided. Lee was always professional, proactively helpful and consistently responsive in answering my many questions over the 6-month process. I would highly recommend their services and look forward to working with Lee again in the future.
Stephanie · 23 March 2024
★★★★★ 5/5
GoogleLee and Antony were brilliant when we were selling/purchasing our home. They were professional, extremely responsive, knowledgeable, and most importantly proactive in encouraging the sale and purchase to exchange/completion. It was a very …
Alisa · 17 April 2025
★★★★★ 5/5
GoogleI have recently been using Alter & Cope for moving in smoothly to my ideal property, through lettings. Lee has been instrumental in driving to perfection the various steps required - this is thanks to his professionalism, dedication, and efficiency. This company is terrific, and I sense that the training and love for the job both make these professionals unique - the service provided is top notch, including the processes put in place. Such a joy to work with someone as dedicated as Lee. I very strongly recommend this estate agency!PositiveResponsiveness, Quality, Professionalism, Value
Philippe · 24 April 2022
★★★★★ 5/5
GoogleI dealt with Lee Alter who has helped me throughout the purchase process. He's been very helpful and most importantly responsive, which is a rare quality for an estate agent nowadays. As a purchaser, buying a property can be anxious and Lee has helped me every step with his professionalism. The overall experience is great and I would definitely recommend Alter & Cope.
Yiran · 25 October 2023
★★★★★ 5/5
GoogleAlter & Cope helped me with letting out and a year later, sell my property. Throughout this process, Antony and Lee were extremely responsive and helpful. As an owner who had relocated, I really appreciated how reliable and responsible they have been. They are property agents you can trust. Thank you!
Cheryl · 23 March 2024
★★★★★ 5/5
GoogleIts been a month we moved to the new house. Thanks to Lee Alter, we found a lovely property. He had been very professional from our viewing till moving. It was professionally cleaned before handing over. He was very supportive and super quick in resolving issues when we needed. Definitely the best agent we have met so far. Highly recommended.
Ripul · 24 April 2023
★★★★★ 5/5
GoogleHad a Fantastic experience with Antony right from the start. His response was quick the resolution was efficient when we had issues in the bathroom. Overall definitely recommend Alter & Cope. Will use their services again if I have to.
Nikhil · 16 November 2025
★★★★★ 5/5
GoogleIn my 10+ years living in the UK (across 3 different cities), Alter & Cope have been by far the best property managers I have ever had.
From the very first day of the viewing to the final day of tenancy, the service was excellent.
I don't tend to write reviews (if ever), unless I am truly impress (and thankful) for the services of a business. In this case, I could not be happier to write one.
Above and beyond professional. Highly recommend them.
Placido · 23 April 2024
★★★★★ 5/5
GoogleRent a property with Lee alter’s help. Lee has been extremely helpful and efficient. This is definitely the best rent experience I’ve had. Top service!!!
Yuming · 27 April 2024
★★★★★ 5/5
GoogleHighly recommend Alter & Cope. I’ve dealt with Anthony Cope on three occasions: selling two of my own properties and renting another, and have been impressed with their approach and professionalism every time.
Adam · 25 October 2023
★★★★★ 5/5
GoogleI recently had the pleasure of working with Lee, and I couldn't be happier with the experience. He was extremely knowledgeable of the local market, professional, and patient as we navigated the selling process of my apartment. He was always available to answer my questions, even when I called or texted him late at night or weekend. I highly recommend Alter & Cope services for anyone looking to buy or sell a property!
Matteo · 25 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.