Abby Homes reviews

★★★★★ 5/5

Google

An agency like no other. I would recommend this agency whole heartedly, especially if you have the pleasure of dealing with the most wonderful agent that is Kia. Kia is professional, caring, extremely responsive, understanding and goes that extra mile for her clients. Going forward, I will not be using anyone else apart from Kia in the future for all my rental needs. After 10 years of renting in London and in such an aggressive market I felt completely disillusioned but Kia helped restore my confidence back. We are now in our beautiful home thanks to Kia, which we thoroughly enjoy so much already. I cannot recommend Kia enough, you will not be disappointed!

Jack · 28 May 2024

★★★★★ 1/5

Google

I was contracted with this agency few years ago, try to avoiding contract with this Agency. I just wrote again coz they delete my review long times ago. I'm warning everyone. 1. No one came to the property to check in, I went to their Agency to collect key from East London to their office. 2. As I mentioned, no-one came to check in. There were very messy which the ex-tenant left so many things. Did't clean (in the fridge there were food too and on the cup board, so much dirty stuffs, in the storage the ex-tenant left her own stuff which doesn't seems they clean before I moved-in ) 3. They did't check properly when I move out, and they gonna charge you so much deposit with unacceptable reason. They took so much money from my deposit even tho I was arguing with them over 3month to get my money back. 4. Just avoiding this Agency, I dont understand of ppl who give 4-5stars honestly. + Hi thank you for comment. My name is Eunjoo Cho you could find my name for sure, Flat31, E2 7AU.

Eunjoo · 26 October 2023

★★★★★ 5/5

Trustpilot

Professional letting and Amazing team

I came to Abby homes when I lost all my hope with the current situation, which was like getting 1 bedroom

Customer · 30 July 2026

★★★★★ 5/5

Trustpilot

swift experience

I had a very swift experience with Abbey homes in regards to finding my next home. The lead and staff has been helpful with paperwork and always available to answer any queries.

LeafyMint · 7 September 2026

★★★★★ 5/5

Google

Mo and Kia were amazing to deal with ! A potentially stressful time was made 100 times easier I can’t recommend them enough! Well done and thank you for all your help xx

Sandie · 17 April 2024

★★★★★ 5/5

Google

I have rented my property since 2014 to date. Rent is paid every month on the day without fail. My Daughter also has property for the same amount of time with them, to date. We are very please with the service offered By Mo and his team. Keep it up.

Andjig · 26 October 2022

★★★★★ 5/5

Google

A Quick thank you to the team at Abby Homes for finding my family a place to rent so quickly in this difficult times.

Hasan · 16 January 2026

★★★★★ 1/5

Google

Hi thank you for comment, It is not scam. I was living in Flat31, E2 7AU My name is Eunjoo Cho. Check my name please. And I didt mention David. + Did you read my previous review ? I pointed out how unprofessional you were :) I moved out, I did not messy anything. It was mound behind of the bed frame. It doesn’t mean I damaged something in the property. Who gonna check behind bed frame or behind big furnitures :). You guys are very funny, you don’t think what you done to me ( no cleaning for moving in, no Check in for next tenants etc) just pointing out one things as childish :) Please stop and accept your unprofessional jobs for your future business and careers :) Best LUCK 🤞🏻

CHO · 26 October 2023

★★★★★ 5/5

Google

A quick thank you to the team at ABBY HOMES for finding my family a place to rent so quickly in this difficult times.

Perveen · 16 December 2025

★★★★★ 5/5

Google

Mohammad and his team at Abby homes have looked after my property for the last 4 years. They have done an excellent job managing my property, nothing is too much effort and they are very proactive. I would not hesitate in recommending them.

Anita · 26 October 2022

★★★★★ 5/5

Google

Thank you for all the help guys. We will recommend your company to our friends and families.

Delwar · 16 January 2026

★★★★★ 5/5

Trustpilot

Great experience with the letting…

Great experience with the letting agent! Great customer service, verry trustworthy and professional as well!!

Khánh · 14 September 2026

★★★★★ 5/5

Google

Abby homes have been managing my portfolio since 2012, they provide me with cut above the rest service. Mo respond to my enquiries anytime of the day. Him and his team of staff are hard working and efficient.

Cedrick · 26 October 2022

★★★★★ 1/5

Google

This is literally the WORST estate agent I’ve ever been through. Absolutely appalled and disgraced as to the level of customer service I’ve received from these people. Shady scam artists at its finest! Do I need to mention who the main culprit is? One Adam from sales who funny enough is the highlight for a lot of these reviews. They con you into promising products and services that simply do NOT EXIST. I haven’t even mentioned the incompetent contracted builder known as ‘HAPPY’ who does not resolve anything you put forward in regards to building work, nor does he pick his phone up when your water pressure starts failing. Absolutely diabolical. I will not tolerate such disgusting customer service. Not to mention they didn’t even fix problems that were already existing within the property. I would give ZERO stars if I could. SHAME. ON. YOU. ABBY HOMES. Regards, ONE DISSATISFIED TENNANT.

Raheem · 26 October 2022

★★★★★ 5/5

Google

I have utilised the services of Abby Homes both as a tenant and a landlord for over 7 years now. Very reliable and professional service with a genuinely humane touch. Friendly, cost effective and performance effective to get the job done in very quick time. I have worked with property agencies across the world ranging from India, Singapore, Saudi Arabia, Dubai, Korea, Europe, USA, etc. Amongst all of these, I highly recommend them as comparable or even better relative to the best / premium ones like JLL, CBRE, etc.

Karthik · 26 October 2022

★★★★★ 2/5

Google

Called 4/5 times and visited their office and no response from anyone about a rental, door was locked within opening hours

Xavier · 28 September 2025

★★★★★ 5/5

Google

I had the pleasure of collaborating with Ali during my property purchase in London, and I am thrilled to offer his services a well-earned 5-star rating. Ali (AbbyHomes) consistently demonstrated remarkable professionalism, courtesy, and a quick response time, which made the whole process incredibly smooth and stress-free. I am truly thankful for his exceptional support. Thank you very much!

Titus · 23 April 2024

★★★★★ 5/5

Trustpilot

Great service and the team were very…

Great service and the team were very helpful . Highly recommended.

Paulo · 24 August 2026

★★★★★ 5/5

Google

Thank you for all your help

FARHANA · 16 January 2026

★★★★★ 5/5

Google

Mo and his team were very helpful in finding us a new property

KOTHA · 3 November 2025

★★★★★ 5/5

Google

Great service . Thank you for your help.

Sashank · 3 November 2025

★★★★★ 5/5

Google

Worked with Mo and Kia for years now and honestly by a million miles the best service I have ever had in a real estate and management agency. Transparent, fair, professional, personable. So all in all couldn’t be happier with the commercial outcomes and personal approach.

Alex · 27 June 2024

★★★★★ 5/5

Google

Great amo for all your help

Nikitha · 3 November 2025

★★★★★ 5/5

Google

I have trusted Abby Homes with my rental property for over 8 years now. The services is impeccable and Mo is always at hand to advise me. I genuinely trust him and his knowledge and experience. I Would never change to another company. Truly professional....

Manj · 28 May 2024