Every review we hold for the Torrington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Karen, we love our new home and thanks for being patient whilst our property sale went through, You were so easy to talk to and personable would recommend you to anyone buying or selling, thanks again Karen for making our forever home possible.
Thingmabob · 2 August 2025
★★★★★ 5/5
GoogleBen was amazing to work with, always very responsive, proactive, and supportive throughout the process.
Léa · 24 April 2026
★★★★★ 1/5
GoogleI've called 8 times this afternoon to try and reach someone. the line has cut out each time. I've not had a response to the ticket I've raised for 3 weeks despite it saying the lead time is 36 business hours and chasing them on email for a response several times.
Joshua · 3 November 2025
Agent replied · 3 August 2026
Hi Joshua,
We are so sorry you have been unable to get in touch with us today. We are extremely busy at the moment but I will ask someone to look up your ticket tomorrow and get in touch as soon as possible.
★★★★★ 5/5
GoogleVery helpful and friendly team that helped us with both our sale and purchase. Would 100% recommend and will definitely be using them again in future if we look to move again!
Lee · 9 April 2026
Agent replied · 9 June 2026
Thanks Lee for you feedback, greatly appreciated and we hope to be able to help you again in the future.
★★★★★ 5/5
GoogleKaren Robertson was very efficient to deal with when we were buying our first property. Karen was always quick to respond to any query i had, which made me feel a lot at ease. Thanks Karen for all your help!
Hannah · 2 September 2025
★★★★★ 5/5
GoogleAs a broker dealing with an estate agent with great communication has made the process so much easier for myself and client involved. Thank you!
Matt · 27 May 2026
Agent replied · 27 June 2026
Hi Matt - thank you so much for this brilliant google review! We are so pleased you are happy⭐ - RMJ Chatham
★★★★★ 5/5
GoogleExcellent service from start to finish from Willow dealing with what was a far from simple transaction. Responded quickly and efficiently to queries and was on top of any issues that arose, making sure the process ran as smoothly as the circumstances allowed. Top job.
John · 12 December 2025
Agent replied · 12 July 2026
Thank you John for your fantastic feedback. We’re delighted to hear that Willow provided excellent support throughout what sounds like a challenging transaction, keeping everything moving smoothly and responding so efficiently. We’ll be sure to pass on your kind words to her and wish you all the best, the Ashtons team.
★★★★★ 5/5
GoogleThese guys are efficient, professional and effective. Easy to deal with, speak fairly and plainly, a pleasure to be looked after by them. Provided accurate pricing advice, created property details quickly and sold the property with a short marketing window to a no chain cash buyer. The very definition of bringing home the Bacon!
Martin · 14 September 2025
Agent replied · 14 July 2026
Thank you for your wonderful feedback about Wayne and the Bacon and Company team! We are thrilled to hear about your positive experience and thank you for for trusting us to sell your property.
The Bacon Team
★★★★★ 5/5
GoogleAmazing customer service and support, especially from Eve, and quick to resolve any issues the same day with flexibility to fit any customer!
Louise · 5 June 2026
Agent replied · 26 June 2026
Thank you for taking the time to leave a 5 star review!
★★★★★ 5/5
GoogleA wonderful team, with special thanks to Adrian, Harley, Amanda and Kirsty.
Great communication and constant updates.
Thank you all.
Wyn · 4 April 2025
Agent replied · 13 April 2026
Thank you, Wyn, for leaving your 5-star review of Webbers Estate Agents in Torrington. Although your feedback was shared a little while ago, we’re delighted to hear that you found the team so supportive and that our communication and regular updates made such a positive difference.
It’s wonderful to know that Adrian, Harley, Amanda and Kirsty all helped to make your experience such a good one. Your kind words mean a great deal to us all.
Best wishes,
Adrian and The Webbers Torrington Team
★★★★★ 5/5
GoogleTodd was fantastic. Came at last minute and was patient with all our questions.
Keisha · 9 April 2026
★★★★★ 5/5
GoogleFrom the very first viewing of the property we have now moved into, through achieving a sale on our home Darren was always completely professional, honest and positive. The chain/circle we ended up in could not have happened without his tenacity and patience. His local knowledge enabled him to pull together a perfect circle of moves around Sway without any of the nightmares so often associated with moving.
Liz · 2 August 2024
★★★★★ 5/5
GoogleI have lived in the property for some time and have found it to be a comfortable and well-maintained place to live. Any issues that have arisen during my tenancy have been dealt with efficiently, and communication has always been clear and …
Danielle · 12 December 2025
Agent replied · 12 July 2026
Thank you Danielle for taking the time to share your experience. We’re pleased to hear that you’ve found the property comfortable and well maintained, and that any issues have been handled efficiently. It’s especially lovely to hear your … More
★★★★★ 5/5
GoogleWe approached all the leading estate agents in the local area with some trepidation as we were concerned as to how well our house would sell. The house was a lot larger than most which narrowed our potential market. The agents all gave …
Louise · 30 November 2025
Agent replied · 30 May 2026
Thank you so much, Louise, for taking the time to share your experience. We're thrilled to hear how Helen and the team exceeded your expectations and made the process seamless for you. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleRMJ have been Fantastic, very speedy listing, great communication always updating us every step of the way, in 20 years we have sold 2 and purchased one property with them and I would no use or recommend any other estate agents.
Lucy · 27 December 2025
Agent replied · 27 June 2026
Hi Lucy, thank you so much for this brilliant review about your experience listing with us as well as previous experiences🎉We are so pleased you are happy🥰 …
★★★★★ 5/5
TrustpilotI have to say it as it is
I have to say it as it is , having bought a property through Webbers & using them to manage 2 rentals i have they make it so easy , communications are constant from the confident & friendly staff , I wouldn't be without them , thank you.
Peter · 22 October 2025
Agent replied · 11 May 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve been happy both buying through Webbers and using our team to manage your rental properties.
It’s wonderful to know that our friendly and confident staff have made things easy and kept communication clear throughout.
We truly appreciate your continued trust and loyalty.
Warm regards,
The Webbers Team
★★★★★ 5/5
GoogleAdrian and his small team are really impressive. Nothing was too much trouble, he was honest and used his wider commercial experience to agree a solution to a problem which seemed unsurmountable (cladding related). He a teddy for the vendor but worked hard to keep both sides happy and moving forward. I am very happy to recommend him.
Richard · 10 July 2025
Agent replied · 10 July 2026
Thanks Richard , it was a tricky one but we got there in the end . Welcome to wonderful Wapping !
★★★★★ 5/5
GoogleAlways helpful, always friendly. A special mention for Chloe for her quick help with some issues I had. Would highly recommend
DJ · 26 May 2026
Agent replied · 26 June 2026
Thanks so much for taking the time to leave a review!
★★★★★ 1/5
TrustpilotI made a good offer on a property in…
I made a good offer on a property in Launceston, showed them proof of funds and ID and patiently waited for the vendors reply, only to be contacted by the agent by phone 3 days later saying they wanted personal details about me, my life and my family. Intrusive, inappropriate and rude. I am waiting for their privacy policy disclosure statement. I would not use them or trust them again.
Grace · 24 January 2025
Agent replied · 6 October 2026
We’re sorry to hear that you were unhappy with your experience. Please contact the office directly so we can review the details and discuss this with you further.
Best regards,
The Webbers Team
★★★★★ 5/5
TrustpilotI am very satisfied with the service
I am very satisfied with the service I have received from Webbers from day one when my rental property was first marketed to now several years later, their ongoing advice and finding me the correct tenants have made being a landlord so much easier.
John · 12 November 2025
Agent replied · 11 May 2026
Thank you for sharing your experience. We’re delighted to hear that you’ve been satisfied with our service from the very beginning and that our team have provided ongoing support and clear advice throughout.
At Webbers, we pride ourselves on delivering a professional, approachable and reliable service across all our offices in the South West and beyond.
Your feedback means a lot to us and we’re pleased that our commitment to smooth processes and excellent communication has made a positive difference.
Thank you again for taking the time to leave your review we look forward to continuing to provide the high standards you expect.
Warm regards,
The Webbers Team
★★★★★ 5/5
TrustpilotHighly recommend
Webbers have looked after our rental property for three years. We have been extremely pleased with their professionalism and particularly in the excellent communications and prompt delivery of services. We would highly recommend them to other landlords, particularly if you are new to the renting business.
Wendy · 24 October 2025
Agent replied · 11 May 2026
Thank you so much for your wonderful review. We’re delighted to hear that you’ve been so pleased with the service from our lettings team over the past three years. Communication and professionalism are at the heart of what we do, so it’s lovely to know this has made such a positive difference. We truly appreciate your recommendation and your continued trust in Webbers.
Best wishes,
The Webbers Lettings Team
★★★★★ 5/5
GoogleSuperb service and communications with Angela and has kept me fully updated in ref to our purchase and has gone beyond excellence.Highly recommended for a smooth transaction and will definitely use again in the future for any property matters
Rashpal · 27 December 2025
Agent replied · 27 June 2026
Hi Rashpal, thank you for sharing your experience with others! We appreciate the positive review and are so glad you have had a brilliant experience with us🏡 …
★★★★★ 5/5
GoogleAs I was buying a house through Robinson Michael Jackson I decided to use them to sell my house as well. Staff are friendly & welcoming and a special mention goes to Josie for making me feel at ease as I hadn't been in the property market …
Deborah · 27 June 2026
★★★★★ 1/5
Google★☆☆☆☆ Untrustworthy and Overpriced, Avoid
I rented a property through this agent, and every year he tried to increase the rent without justification. When I compared with other agents, I found similar or even better properties being rented for 30, 40% less. He consistently overprices his listings well above market rates.
On top of that, he's unresponsive, never acts in a timely manner, and always sides with the landlord. As a tenant, you’re left with zero support. Completely unprofessional, I would not recommend him to anyone.
Ghorab · 27 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.