Every review we hold for the Torquay office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI made a pre application for a one bedroom apartment for me & my 6 month old baby. I was emailed back a response explaining that I wasn’t eligible due to the the fact I’m in receipt of universal credit. I called the office and spoke with Emma she told me that the landlords insurance does not cover benefits. I then went on to tell Emma that she was unlawfully discriminating against me for being in receipt of a benefit. Under the equality act 2010 I was also lied to I was told the property was no longer available. That same property a week later is still being advertised on there website. Not only is this agency lying to people but they’ve broken the law.NegativeQuality, Professionalism
S · 26 August 2021
★★★★★ 5/5
GoogleEmma was very helpful and quick to answer all of our questions. The whole process was very smooth and easy to understand. We love our home!
Daisy · 14 June 2022
★★★★★ 5/5
GoogleIt was a pleasure meeting u guys Today thanks you for assisting Our Window Installers on our Emergency Repair Job. The agent was extremely professional & very pleasant wasnt the easiest of repair & took us a while so your patiences was very appreciated Many Thanks 😊 …
The · 14 June 2021
Agent replied · 13 June 2024
Thank you so much for taking the time to leave us a lovely review! We hope to work with you again in the future.
★★★★★ 1/5
GoogleDue to family problems I had to flee & had to rely on benefits until it was safe for me to reside back to work. I made an enquiry about a one bedroom flat that I was quite interested in viewing. In response to my pre Application I was emailed back by a lady called Emma who is the (manager) stating that I was not eligible because I was in Receipt of a benefit. I had been advised by citizens advice bureau that in actual fact this agency have been breaking the law! I told Emma my concerns regarding the fact she had unlawfully discriminated against me under the Equality act 2010 I got a very snobby response back that she was busy and slammed the phone down on me. At this point I was in tears I felt completely alone. I think the the hardest part was I tried to open up to Emma about my abusive husband but I had a very unwelcoming response that she was busy. I feel helpless to say the least.
I was treated with very little respect I’ve always worked very hard I’m a critical care nurse but due to circumstances I had to leave.NegativeProfessionalism
Arthur · 14 June 2021
★★★★★ 5/5
GoogleGargan and Hart have been a great letting agents. Throughout my tenancy they were extremely helpful and quickly responsive in any problems that came up.
Jade · 17 April 2025
★★★★★ 5/5
GoogleGargan & Hart have been great from the beginning. I moved from another area so my partner was allowed to come and view the property on my behalf, they explained all the costs and there were no surprises! Since moving in, any issues with the property we have been been able to report and they've been dealt with in good time and the communication on the matter has helped to know what the situation is.PositiveResponsiveness, Quality, Professionalism, Value
Kirsty · 14 June 2021
★★★★★ 1/5
GoogleWouldn't trust gargan and Hart, viewed a property in Torquay. The estate agent who showed us the house was very cagey and using the back door and we thought this was very suspicious. Through our own research we discovered the house had subsidence at the rear 10ish years ago and the front now had it. Gargan and Hart knew this information and we'd been asking for weeks for them to send it to us but they never would. but only shared this information when we wanted to withdraw from the sale..
Very misleading and just wanted the sale. Don't trust them
Josh · 14 June 2020
★★★★★ 3/5
GoogleDisappointed that the process was not clearly explained after having an offer accepted and then someone else putting in a higher offer when you think property has been taken off the market. Think all agents should be clear in this situation
Peter · 14 June 2021
Agent replied · 13 June 2024
We are sorry that you felt we should have explained our process more thoroughly with you and hope that our telephone conversation with you yesterday provided you with a better understanding.
★★★★★ 5/5
GoogleBrilliant, nothing was too much trouble when they managed my sale. All the staff are helpful and friendly. Will definitely use this agency again.
Domino · 14 June 2023
Agent replied · 13 June 2024
Thank you for your lovely feedback!
★★★★★ 5/5
GoogleBrilliant, nothing was too much trouble when they managed my sale. All the staff are helpful and friendly. Will definitely use this agency again.
Dom · 17 April 2023
Agent replied · 17 April 2026
Thank you for your lovely feedback!
★★★★★ 5/5
GoogleAlways willing to respond to questions and help if needed was offered promptly . Friendly staff .
Adrian · 17 April 2025
★★★★★ 5/5
GoogleGreat estate agent and an even better team, who are very helpful and have allowed me and my partner to move into our first place together. Thank you very much for your help, I would definitely recommend! 5 star. ⭐️
Cade · 17 April 2024
★★★★★ 5/5
GoogleWe started renting from a landlord using Gargan and Hart lettings in February 2016. From the start, the service was slick and friendly. Throughout our seven year term, every issue was dealt with speedily and professionally. Not only that, …
Chris · 17 April 2024
★★★★★ 5/5
GoogleProfessional friendly and helpful go to great lengths for their clients.
Annabelle · 17 April 2025
★★★★★ 5/5
GoogleNice and professional and making whole process of moving house easy
EmilS · 17 April 2025
★★★★★ 5/5
GoogleRichard, Clare, Damon and the team are fantastic to deal with, always helpful and have a great "nothing is too much trouble" attitude, highly recommended.
Ana · 16 June 2015
★★★★★ 5/5
FacebookIf Carlsberg did Estate Agents then Gargan and Hart would be the one to choose!Thoroughly professional, honest, reliable and friendly.I would thoroughly also recommend their Lettings Department run by Emma. Great service.
Bill · 4 September 2020
Agent replied · 13 June 2024
Thank you for your lovely comments! It is always a pleasure working with you.
★★★★★ 5/5
GoogleAt every stage of our sale, Gargan and Hart were there to support and advise us as to the best way to secure the sale of our house. This was particularly important when our first buyer had to pull out. Gargan and hart went out of their way to find us a subsequent buyer within 6 weeks.
Philip · 14 June 2021
★★★★★ 5/5
GoogleAs letting agents they are very efficient, ensuring all regulations are followed. Seem to be able to find reliable tenants.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 14 June 2021
Agent replied · 13 June 2024
Many thanks for your positive comments.
★★★★★ 5/5
GoogleGargan & Hart sold our home of 28 years and guided us through every step of the way. Sean and all the team were so helpful, especially as it was a completely new experience for us. The information he gave us was clear and accessible. We …
Helen · 17 April 2022
★★★★★ 5/5
GoogleAs a tenant I’ve contacted the agency regarding maintenance issues over the years, every time they have responded swiftly and efficiently. They have been thorough and reliable this has be invaluable, as I’ve experienced unhelpful agency’s in the past.PositiveProfessionalism
Jess · 26 August 2022
★★★★★ 5/5
GoogleWe have just completed our first house purchase, and Gargan and Hart were fantastic throughout the process. They always kept us informed and were quick to reply to our questions, something we really appreciated as first time buyers. Overall a great experience with this lovely estate agency!
Hannah · 14 June 2021
★★★★★ 5/5
GoogleVery well run and efficient business. Always returned calls or emails in a timely manner and very professional and knowledgeable staff. Completely satisfied with the service I received from this company and would highly recommend them to others.
Donna · 17 April 2022
★★★★★ 5/5
GoogleFantastic Agents, spent 2 years renting from then and were always on hand to help
James · 14 June 2020
Agent replied · 13 June 2024
Many thanks for your review - you were great tenants too!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
