Every review we hold for the Torbay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with I Move while both selling my property and buying my new home. The whole team were professional, friendly, and supportive throughout, with excellent communication at every stage. Megan was especially outstanding, she was incredibly helpful, responsive, and reassuring, and went above and beyond to keep everything moving smoothly on both sides. Her support made what could have been a very stressful process feel well managed and much easier. I wouldn’t hesitate to recommend I Move to anyone looking to sell or buy a property.
Andreea · 19 December 2025
Agent replied · 22 December 2025
Hi Andreea,
Thank you so much for taking the time to leave such a wonderful review. We are so pleased we could help you with your move and wish you and your family all the best in your new home.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleSo far a great experience with the imove team. We have had a little difficulty with estate agents recently, whilst trying to find a property. But imove have been very professional, as well as human and they’ve taken the time to explain each step in detail, and answer any questions that we’ve wanted clarification on. In particular James. This has been even before we have had our viewings with them. We have found 2 lovely properties with them and they were quick to call us back from our Zoopla requests (which again not many agents have been) we really appreciate their efficiency and time. Cant wait to see the properties with you guys soon!
To add, their telephone manner is very professional, warming and comes across like they want to do their job! Which I know sounds silly but we’ve found not a lot have been like that. Great work imove!! And we have much gratitude for your help so far ✨
Abbie · 15 December 2025
Agent replied · 22 December 2025
Hi Abbie,
Thank you for taking the time to leave such a lovely review. We hope we can help find you your next home.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleHighly recommended, we completed a lot of research into the best agency to sell our property. From email and phone response, valuation process and reviews online.
We sold our family home of over 25 years.
iMove were fantastic from beginning to the end and all of the work was completed digitally. Communication was top priority for us and they did not disappoint. We were kept in contact at every point during the process and we are very happy to complete the sale in less than 12 weeks including over the Christmas period, absolutely fantastic!
Thank you to Megan and Jon for all your help with negotiations and the entire process. It is very much appreciated. We will definitely recommend your amazing team to everyone we know. 🌻
Abi · 28 March 2025
Agent replied · 8 August 2025
Hi Abi,
Thank you for taking the time to leave us such a lovely review! It was a pleasure working with you and we wish you all the best in the future.
Many Thanks,
The iMove Team
★★★★★ 5/5
GoogleWe had the pleasure of using this firm to sell a family home. Firstly Jon throughout the marketing process kept us fully advised of sales progress and the changing market conditions. Once we had a proceedable offer, we then dealt with Megan Eden. Megan was so thorough, diligent and kept the whole sales process on an even keel, liasing with us, our purchasers and the legal teams with energy and professionalism. We felt safe in her hands.
Peter · 15 April 2025
Agent replied · 23 May 2025
Hi Peter, Thank you for taking the time to leave such a lovely review. It was a pleasure working with you and we wish you all the best in the future.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleI move have been nothing but fantastic through the whole process. I cannot fault their customer service at all. They kept us in the loop the whole time, their communication is better than any other agents we’ve ever used. Special mention to Katie… she has been so lovely and a star throughout.
Tracy · 15 December 2025
Agent replied · 22 December 2025
Hi Tracy,
Thank you for taking the time to leave us a lovely review. We wish you all the best in your new home.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleIMove made the buying process so easy and clear from start to finish. Megan was superb in her very speedy responses, keeping me in the loop at all times and chasing up and following up whenever it was necessary. I so appreciated this in a potentially very stressful process. I highly recommend iMove as Megan made it so seamless and also swift. 12 weeks for the whole purchase.Thank you so much!
Vicky · 3 May 2025
Agent replied · 23 May 2025
Hi Vicky,
Thank you for taking the time to leave us such a lovely review! We hope you enjoy your new home.
Best Wishes,
The iMove Team
★★★★★ 5/5
GoogleI have no reservations in highly recommending Meg and the team at iMove. They were amazing with our sale from start to finish, and handled a tricky onward chain brilliantly, keeping us informed of all developments as they occurred. They had lots of patience with us, from helping with paperwork and answering our many questions, right through to just being there at the end of the phone for a vent! We had an excellent experience with iMove and were very happy with the service we received.
Emma · 22 September 2024
Agent replied · 22 October 2024
Hi Emma, Thank you so much for taking the time to leave such a lovely review. It was a pleasure working with you and we hope you are happy in your new home! :)
Thanks,
The iMove Team
★★★★★ 5/5
GoogleiMove have been brilliant. From the first initial meeting with Jon, he talked through the process gave accurate readings of the market and what we would expect. From there on the service has been impeccable.Courtenay was consistent with giving feedback from our property viewings and advocated for the price we wanted. They replied to our emails and queries sufficiently. Megan kept us updated often on our sales progression giving us peace of mind. Additionally, their recommendation for solicitors (which we did instruct on) were great as well. We have been able to get to exchange of contracts within 2 1/2 months. I couldn't sing their praises anymore, would highly recommend iMove !
Tamira · 25 May 2024
Agent replied · 22 October 2024
Hi Tamira,
Thank you so much for taking the time to leave us a lovely review! It was a pleasure working with you and we wish you all the best in your new home.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleAbsolutely faultless service from imove . We needed to move under a tight time pressure and Megan and the team were brilliant at communicating throughout the process. We have been looked after so well and have been made to feel that we matter as people and we both felt that imove were doing everything they could for us. We pick up our new keys next Thursday all thanks to Megan. Thank you to everyone at imove to help us find our new home.
Amy · 25 May 2024
Agent replied · 22 October 2024
Hi Amy,
Thank you so much for taking the time to leave us a lovely review! It has been a pleasure working with you and we wish you all the best in your new home.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleI would highly recommend Imove Estate Agents. The staff are friendly and efficient, communication is regular and informative. Jon took amazing photos of our house, Sam was fantastic with arranging viewings and Megan was absolutely outstanding at pushing the sale and purchase on, chasing outstanding issues and resolving disputes along the way.
I wouldn’t use another agent and would urge others to choose Imove too! You won’t be disappointed!
10/10 thank you!
Vicky · 22 September 2024
Agent replied · 22 October 2024
Hi Vicky,
Thank you for leaving us such a wonderful review! We are so pleased we could help you move to your new home.
Best Wishes,
The iMove Team
★★★★★ 5/5
GoogleWe have just sold our house with iMove, Megan was amazing and so helpful when dealing with queries/issues raised. She always kept us informed and kept it running as smoothly as possible.
Emily · 22 November 2025
Agent replied · 22 December 2025
Hi Emily, Thank you so much for taking the time to leave such a lovely review.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleI thoroughly recommend iMove. They are an excellent team who worked tirelessly through many ups and downs in the lengthy drama of my chain. Meg was particularly outstanding in progressing the sale and keeping me up to date on a regular basis, all of which really eased my stress throughout the whole process. Thank you to each one of you at iMove
Stephanie · 19 October 2024
Agent replied · 22 October 2024
Hi Stephanie,
Thank you for taking the time to leave such a lovely review! It was a pleasure working with you.
Best Wishes,
The iMove Team
★★★★★ 5/5
GoogleYour dedication and professionalism went far beyond our expectations. From the very beginning, you demonstrated exceptional attention to detail, clear communication, and a genuine commitment to achieving the best possible outcome for us. You consistently went above and beyond, whether it was coordinating viewings, handling negotiations with care, or ensuring every step of the process was seamless. Your expertise and proactive approach made what could have been a stressful experience feel effortless. We’re truly grateful for everything you’ve done and wouldn’t hesitate to recommend you to anyone looking to sell their home.
Mariann · 17 October 2025
Agent replied · 23 October 2025
Good Morning Mariann,
Thank you so much for taking the time to leave such a lovely review. It has been a pleasure working with you and we wish you all the best in your new home.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleWe used iMove to sell our property and they were fantastic from start to finish. Meg and the team were so helpful with nothing being too much to ask. I have and will continue to recommend them to everyone!
Siana · 1 July 2025
Agent replied · 26 July 2025
Hi Siana, Thank you so much for taking the time to leave us a review!
Best Wishes,
The iMove Team
★★★★★ 5/5
GoogleWe previously put our house on the market with another local agent who we found were lacking in communication. Asked imove to list our property instead and we couldn't be happier that we did. From the initial valuation to exchange (we complete in a couple of weeks), imove have been amazing. Every member of staff we have spoken to have been friendly and helpful.
Special shout out to Meg who has been absolutely incredible with progressing our sale, keeping our buyer up to date and liaising between solicitors. We have been and will continue to recommend imove to anyone who's looking to buy or sell a property and will 100% be using them when we sell in the future.
Sam · 11 March 2025
★★★★★ 5/5
GoogleI wouldn’t hesitate in recommending imove to anyone! We have received first class professional service from start to finish in the sale of our late mums property. Megan has been amazing at keeping us informed every step of the way and dealt with solicitor queries promptly and efficiently. Thankyou so much for everything!
Kathryn · 20 December 2025
★★★★★ 5/5
GoogleFabulous from start to finish .
Courtney was so good as showing us around the properties , her approach did make a difference .
Megan has been amazing at communicating and staying calm when I was stressed in the buying processes . 10/10 from me
Angela · 23 March 2025
Agent replied · 26 July 2025
Hi Angela, Thank you for taking the time to leave us such a lovely review :)
We are so pleased for you and wish you all the best in your new home.
Thanks,
The iMove Team
★★★★★ 5/5
GoogleAbsolutely amazing service from imove sold our house in July completed in November and we could not have asked for more the whole team are on board nothing is left to chance from the first call with Stephen very nice chap and then meeting John who was absolutely right about what his team delivers and meg absolutely brilliant behind the scenes keeping everything running smoothly thanks a million highly recommended
Helen and Paul
Helen · 10 November 2023
Agent replied · 9 November 2024
Hi Helen & Paul,
Thank you so much for your lovely comments! It was a pleasure working with you.
Best Wishes,
The iMove Team
★★★★★ 5/5
GoogleGreat experience from start to finish. The whole team were professional, friendly, and efficient throughout the process. A special shoutout to Megan for her excellent communication and ongoing support, she kept me informed every step of the way and made everything run smoothly. Highly recommend!
MattLower · 19 December 2025
★★★★★ 1/5
GoogleWe booked a valuation & viewing with Imove. Steve was very prompt in replying to all messages. Agreed to sell our property. We debated the price after speaking to two other local agents and he agreed to increase it by 15k but told me not to start the figure with a 3. An employee of imove asked if their parents could view before it went to the market.
We chose to go with another estate agent who advertised our property for £40,000 more than Imove wanted to list the property for. To no surprise the employees parents no longer wanted to view the house as they couldn’t afford a figure beginning with a 3, when we offered them to view it with the new estate agent. End story we got £45,000 more with another agent.
In regards to the reply I would just like to add I was not advised by yourselves to get any further valuations. This was done off my own back and both estate agents were alarmed by the valuation provided by imoves director and the conflict of interest in a potential buyer.NegativeProfessionalism
Danielle · 10 November 2022
Agent replied · 9 November 2024
Hi Danielle,
Firstly, congratulations on securing a buyer for your property at such a great figure. Obviously we understand why you would be frustrated at us for valuing your property for less than the offer you accepted. The market has increased rapidly in the recent months. As a company, we always recommend to our potential clients to obtain at least 3 valuations to get other agents thoughts on the asking price to ensure you have peace of mind going on the market at a figure you’re happy and comfortable with. Again, congratulations on securing a sale and we wish you all the best.
Best wishes,
The iMove Team
★★★★★ 5/5
GoogleForget about your preconceptions of Estate Agents, these guys break the mould. Professional, genuinely friendly, helpful and a shoulder to cry on when things aren't going as planned.
Steve and his team went above and beyond what was required during a long, protracted and painful sale and purchase (7 months). If it wasn't for them, I suspect things would have taken far longer. They were in constant contact with all parties in the chain, relaying information as it became available, calling when they said they would and doing everything they could to expediate the process. Such a shame the agents for the purchase, Simple Small, weren't half as good.
Once again thanks Steve and Team, they'll be a little something winging its way to you in the New Year to show my appreciation.PositiveResponsiveness, Quality, Professionalism, Value
Cameron · 10 November 2022
Agent replied · 9 November 2024
Hi Cameron,
Thank you so much for the amazing review!!
We're all really pleased to hear you were happy with the service every step of the way. We do try our best!
Enjoy your new home and have an amazing first Christmas/New Year there :)
Best Wishes,
The iMove Team
★★★★★ 5/5
Googleimove have been absolutely fantastic!
We liked how Elle and Courtenay let us look around the property and gave us time to ask questions rather than be bombarded with too much information all at once unlike some estate agents we had dealt with.
From the moment we put in an offer to exchange and completion Megan and the team kept us informed and didn't make us feel stupid for not understanding all of the process along the way.
We really would recommend imove to anyone.
Thank you so much.
John & Pete
John · 23 October 2022
Agent replied · 22 October 2024
Hi John & Pete,
Thank you for taking the time to leave us such a lovely review. We wish you all the best in your new home.
Best Wishes,
The iMove Team
★★★★★ 5/5
GoogleWe received a letter from Imove in the post and we gave them a call as we had not sold with another estate agent. They were very attentive and professional. We sold our flat very quickly through Imove and even though our buyers had chosen a conveyancer who was very unresponsive (nothing to do with Imove) - Imove continued to pursue the case and we exchanged today a lot quicker than we expected.. They were very good value for money too.
Someone is always on the end of the phone and if they can’t speak straight away then they were quick to call back, I would use them again and recommend them.
Jan · 10 November 2021
Agent replied · 9 November 2024
Hi Jan,
Thank you so much for the kind review! There were certainly some challenges but I am pleased we got there in the end :)
Best Wishes
The iMove Team
★★★★★ 5/5
GoogleThe whole team at IMove are fantastic. Professional, friendlyand honesty. Nothing is too much trouble.
I'm not very comfortable with IT, in fact pretty illiterate tech wise - from day one the team have printed paperwork off for me, sent paperwork off to solicitors and assisted any way they could to help.
When Jon first came to give an idea of the market price I immediately knew they were the company for us. He was helpful, honest in his opinions and easy to get on with. Subsequently he came and took brilliant photos and video which in turn led to many offers and agreed sale. The guys doing the viewings were great. Combined, this all led to many offers and no stress for me. In fact, total trust that we had chosen the right agents.
A special mention for Megan has been absolutely incredible. She has worked tirelessly to get our exchange through today. She has, through the whole process, kept me updated on a weekly and more recently daily basis of where we are at. She took on more than she had to to make sure our sale/purchase reached this stage, which I don't think would have happened without her. The last week or so has been very stressful and frustrating for myself and, I'm sure, for Megan also. She has some days emailed and phoned me several times as things have been changing on an hourly basis and she has also been chasing other agents when this has been necessary.
I cannot thank her enough for her hard work in getting this across the line.PositiveResponsiveness, Quality, Professionalism, Value
Hazel · 10 November 2021
Agent replied · 9 November 2024
Hi Hazel,
Wow! We cannot thank you enough for taking the time to leave such a wonderful review. It has been a pleasure working with you, and we wish you all the best in your new home!
Best Wishes,
The iMove Team.
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