Every review we hold for the Tongham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe had a house viewing here in the past and customer service was not on par. We were treated as we were broke and unable to afford a house - not sure where that impression came from or why would we even bother to come in for a viewing if we weren’t seriously interested. Sales person was annoyed we didn’t call their helpline to make sure we can afford a house when we had an agreement in principle ready and actually approved for a lot more than what the house was worth. In what world is it ok to say to a potential buyer “if you’re struggling for money we can find some options”… it’s just plain rude. I am not sure if it was because we look younger than we are or because we dressed casually (perhaps to view a house at lunch in the middle of your working day we should have dressed up in an evening attire). The house itself didn’t look of good quality either - they built windows too low in the bedrooms so had to legally place bars in them for children’s safety (why not build the windows higher?), toilets stank of sewage and you could hear the road through the windows. We ended up buying somewhere else and based on this experience wouldn’t consider Bellway in future. Feedback to you is to teach your sales people to respect their customers and treat them seriously.
K · 30 June 2024
★★★★★ 5/5
GoogleParents in law bought a new 4 bed Bellway house at admiral park. I have to say the quality of build is excellent and way above many other new builds we have seen. Lots of things included as standard that you wouldn't get from other volume builders.
Paul · 30 June 2024
Agent replied · 24 August 2024
Hello Paul Smith, thank you for leaving this excellent review!
We wish your parents in law all the best in their new Bellway home and really appreciate you taking the time to leave this review.
Many thanks, Team Bellway.
★★★★★ 4/5
GoogleNice, safe & clean neighbourhood. Not a big fan of the park though. Best part: right next to the highway;)
Naila · 28 September 2024
★★★★★ 5/5
GoogleQuality build and outstanding after sales service from the site manager puts Bellway homes a cut above others.
Tracey · 27 March 2024
★★★★★ 5/5
GoogleNice building site with some nice quality house designs
Dave · 27 March 2024
★★★★★ 5/5
GoogleBellway are a great house builder and would recommend them and this development.
Branden · 28 March 2023
★★★★★ 5/5
GoogleThis is the place to go if you are looking for magnificent large houses.
Marius · 16 April 2022
★★★★★ 4/5
GoogleRating only, no written review.
Kristian · 27 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Fadil · 27 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Abdullah · 27 March 2024
★★★★★ 3/5
GoogleRating only, no written review.
Tony · 28 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
