Every review we hold for the Tonbridge and Malling office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuperb experience from our initial meeting through to completion. The sale of my late fathers property was handled with compassion and understanding from all members of staff at Snodland and we never felt under pressure during the sale. Would definitely recommend.
Nigel · 23 October 2020
Agent replied · 22 October 2024
Hello Nigel, Thank you for your kind review - we will pass this on to the team. Best wishes,
Wards of Kent
★★★★★ 5/5
TrustpilotEverything was perfectly dealt with my…
Everything was perfectly dealt with my tenancy. Professional, fast and everything was so smoothThank you
Customer · 1 July 2022
★★★★★ 5/5
TrustpilotI’m happy tenant of great property
I’m happy tenant of great property! Thanks for the great job done to Jack and Aaron who made my move in as much quicker as they can!
Elvira · 8 December 2022
Agent replied · 24 October 2024
Hello Elvira, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat service and very helpful and…
Great service and very helpful and professional from the ladies at the rainham branch and alison and judy were so easy to talk to and really helpful throughout the whole process, thank you so much!
Connie · 7 December 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat services and kept me up to date…
Great services and kept me up to date with what was happening. Would recommend. Aaron was brilliant.
Cassam10 · 22 March 2022
★★★★★ 5/5
TrustpilotExcellent service highly recommend and…
Excellent service highly recommend and a special thanks to Sally Bryant for all her help 1st class
David · 7 March 2022
★★★★★ 5/5
TrustpilotGreat service
I have been dealing with Nikki from wards and partners for several months. she is very polite, friendly and professional. She is a great asset to the Company.
Mr · 11 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotIam so happy that I rented from wards
Iam so happy that I rented from wards, I have had such a pleasant experience with them & my landlords are brilliant, any problems that arise gets sorted & I couldn't be more grateful, Tiarna from wards is very understanding & helpful & is very professional at her job. Would definatley recommend them to rent from.
Helen · 2 March 2023
★★★★★ 5/5
TrustpilotGreat service from Laura Fowler at…
Great service from Laura Fowler at Wards explained everything done photos paperwork easy. viewings in one day and flat let all paperwork online if you have property to let give Laura a ring at wards
Mr · 27 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotSally Bryant worked very hard
Sally Bryant worked very hard, she was enthusiastic and determined.We exchanged contracts today! Thank you Sally
Kim · 18 March 2022
★★★★★ 5/5
TrustpilotFrom the beginning to the end of the…
From the beginning to the end of the sale process, we found Wards of Hythe to be efficient, trustworthy, professional and friendly. We would highly recommend them to anyone intending to sell their home.
Peamoth · 31 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGenuine people...
Under the circumstances we thought Wards done a very good job, would highly recommend to anyone ... we moved on the hottest day of the year but all went without a hitch ... thank you all so much.
MRS · 7 January 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 1/5
TrustpilotHorrible
Horrible, horrible experience with this agency. DO NOT RENT out of them. 8 weeks and still deposit not returned, excess rent not paid back. No communication, not responding to emails. Be very careful with this agency.
Giedre · 19 May 2021
Agent replied · 24 October 2024
Dear GiedreThank you for leaving us your review and we are disappointed to learn that you are still waiting for communication in respect of your deposit and overpayment.We can assure you that our Customer and Property Care Team are in contact with the Landlord and the deposit scheme and we apologise if this information has not been communicated to you.We are continuing to liaise with both parties and hope to be in the position to update you shortly. In the meantime, should you require any further assistance, please do not hesitate to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Thank you. Kind regardsWards
★★★★★ 5/5
TrustpilotMany thanks
The team at walderslade could not be anymore helpful. They made the entire process painless. They have done well under the recent circumstances. Thankyou to everyone at walderslade, kent branch. I'm one very happy customer
Andre · 20 July 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAn absolute pleasure to deal with
An absolute pleasure to deal with. We had two agents in the beginning but Ward's were by far the most, helpful and professional. Despite a flooding half way through the sale, Geoff handled this amazingly keeping the buyer calm and everything went through without any problems. Would highly recommend and would definitely use again
Jane · 13 March 2023
★★★★★ 5/5
GoogleHaving used Wards many times in the past I found my recent dealings with Jane the Manageress to be very poor.
However the Good news is Lauren the New Manageress seems great and has clearly made a world of difference..Thank you
Jon · 24 October 2019
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
★★★★★ 5/5
TrustpilotGreat service…
I have purchased a property through Wards and been regularly dealing with Grace Scott who has been superb. Have been kept fully updated throughout and nothing was too much trouble. Would happily use their services again.
Michelle · 31 March 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat service
Amy at the Tonbridge branch has again been very meticulous with finding us another great tenant and overseeing all aspects of the tenancy agreement. A real pleased to deal with can’t recommend enough!!
Simon · 19 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotVery good people was not selling the property I…
I know I was not selling the property I was just buying your staff worked hard to get us over the line at one stage I thought everyone was going to pull out on us
John · 4 June 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotOur experience so far has been fabulous!
Our experience so far has been faultless. From organising the viewing to having our offer accepted. All staff friendly and helpful. Communications clear and the process has been a pleasure so far. 😁
Samantha · 12 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotFlorence of Hythe kent was very helpful…
Florence of Hythe kent was very helpful showing me around a house last minute, very professional friendly and helpful.She is new to this job and I would say an asset to the Hythe branch.
Mrs · 1 August 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotSo glad we chose Wards to sell our…
So glad we chose Wards to sell our house! Jade just did everything right, got a good price for our house, kept us informed throughout the whole process and made us feel like valued customers.Highly recommend!!!
Mr · 3 March 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotI cannot speak too highly of the…
I cannot speak too highly of the service I received from Wards, after a number of setbacks they concluded a successful sale. At all times I was kept up to speed of the progress.R A Wilshin
R · 23 February 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
GoogleYou cannot fault Wards Snodland on anything. Whoever you speak with, they're always super polite and get things sorted for you right away. Nothing is too much to ask. I keep recommending them to friends. 5 star service every time!
Grace · 24 October 2019
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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