Trusted Agent profile · Tiverton
★★★★★
576 reviews across 2 platforms
36 Bampton Street, Tiverton, EX16 6AH
Part of Fox & Sons, see every office.
Fox's office in Tiverton, at 36 Bampton Street, is rated 3.6 out of 5 across 576 reviews on two platforms, including 148 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tiverton.
Every review we hold for the Tiverton office, from every platform, shown as written. First names only.
1/5
Trustpilotif you are a buyer avoid them
Appalling service. I had an offer accepted on an apartment in early August and as of Sept 10 had still not heard from them. Phone calls and emails go unanswered. when I finally got one of them on the phone his reaction was the immortal words - well if you need to pull out then do that. If you are a buyer avoid them like the plague
5/5
TrustpilotThe Lords
Our overall experience was very positive, all members of staff were friendly & informative. It was always good to get feedback & on several occasions to chat to the viewers as they arrived to advise them on local amenities. We would recommend Fox & Sons Wintonfor advising us from the beginning to the end of the sale of our property. A special mention for Tom, for his professionalism.
“Thank you for your kind review, we were very happy to assist with the sale of your property and that you could move into your new home. It was always a pleasure catching up with you and ensuring the sale progressed at a consistent pace! Do let us know if we can be of any assistance in the future.”
2/5
TrustpilotApplied for an MIP with local firm…
Applied for an MIP with local firm thinking would get a more personal service. Tried back in early July and no response for a few days so decided service was not great! Wanted a responsive service. Then decided would have another go and sent salary slips as requested to the broker 19th July. No response at all to date! Now going to go to an online national service.
5/5
GoogleA superb experience with Fox and Sons estate agents. Staff, are very friendly and helpful to our requirements.
Thank you for taking the time to leave us this amazing 5* review Clive. Kind regards Lucy, Customer Relations.
1/5
TrustpilotFilthy, Mouldy Flat
At the time of writing, it is less than a week from Christmas and I have not received my money back from Fox & Sons.
5/5
TrustpilotA brilliant service and superb staff
A brilliant service and superb staff. Was selling my elderly mothers house and they went above and beyond making each step easy and helping my mum understand what was happening. Best estate agent I have ever dealt with. Wish they were all this good! Special thanks to Perry and Harry.
5/5
GoogleI have been wowed by Lucy And Millie, they went above and beyond so many times during a really difficult year-long ordeal to sell my mother's house... I told them they deserve a monument in the Panniers market! I can't begin to describe how helpful and generous with their time they've been, and all the time with the cheeriest disposition! I miss their voice over the phone now :) and will be forever grateful for solving a nearly impossible situation. Thank you, from the bottom of my heart!
5/5
TrustpilotBig thanks to Dan and his team in…
Big thanks to Dan and his team in Weymouth who made our purchase happen before xmas. Tireless effort from Dan to keep the whole chain going. Well done.
4/5
GoogleFox and Sons, and in particular Lucy were great when I wanted to sell my flat. They provided a great service and quickly helped to sell it.
Hello, Thank you so much for taking the time to leave us such a lovely review and recommendation of our branch We're delighted to hear that our Tiverton team provided a four-star service!
5/5
TrustpilotGREAT PROFESSIONAL SERVICE…
We have been in close communication with the fox & sons team, but dealt more so with Matt & Beth.
5/5
GoogleVery pleased with the support and inter action through the process from Fox and Son.
Thank you for taking the time to leave us your 5* review Paul! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotUnethical, Dishonesty and Unprofessional(Hastings Branch)
Unethical , dishonesty and unprofessional (Hastings Branch).Had an offer accepted in February 2023 with Hastings Branch. Toby Jones(Manager) was dealing with the case. For the last 6 months we have been told that the( lease holder management company) were unable to release a lease pack because there was an outstanding debt. Since then, there's been a series of excuses with the property. Miraculously, the lease pack was released soon after our second valuation which was completed on the 24/08/23. Following the 2nd valuation Toby contacted me and informed me that some else has now made a higher offer despite the property being off market according to the offer letter. In this process we lost money for legal fees ,2 sets of valuations and time. I would not recommend the Estate agency .
1/5
TrustpilotWe used fox& sons ( Gosport branch ) to…
We used fox& sons ( Gosport branch ) to market our rented house . They found a couple that moved in Dec 22. They assured us a credit check would be done and sent us the details of the tenants . December rent was paid which most of was used to pay the branch their fee. At the start of January 23 when rent was due tenant delayed due to financial problems , to then only pay part of the rent. This went on till May to then receive a letter to say tenants have been given " breathing space" . Unsure to what this was we went down to the gosport office to ask them could they give us more details on this . They had not heard of breathing space and was of no help whatsoever. We explained that these tenants have paid next to no rent , but they explained to us that credit checks had been done. Well , all I can say is their credit check that they had done was useless . We have lost thousands of pounds in rent . Spent hundreds getting a solicitor to get the nightmare tenants out . I would never use fox and sons as their services are really bad . Tenants are finally out leaving piles of old furniture for us to get rid of , more costs! . Your credit checks are useless !! If you had delved further with these tenants you would have easily found out they were in so much debt . Anyone looking to rent out their property I would strongly recommend you look elsewhere.
5/5
TrustpilotWorked above and beyond to enable us to sell our house
We tried to sell our property a couple of years ago with Fox and Sons, but then we had to postpone the sale so it was disappointing for us all. Tom from Fox and Sons in Crawley then decided to make it his life's work to sell our property 🤣 he went above and beyond to get the right buyer for us and finally it has happened so we can't thank him and his team enough. Tom never gives up and thats amazing. Abi, who is the Senior Branch Administrator at Crawley then went into archives to find previous reports which we desperately needed for the solicitors. Nothing was too much trouble for her and they still had them which was amazing. The new manager there Rebecca, has turned this company around and I couldn't recommend them more. Big pat on the back for you all 👏👏
4/5
GoogleI had been with two other companies prior to Fox and had absolutely no confidence in them at all. Lucy and the team worked hard and sold my house very quickly and got me a good price. They were extremely pleasant and friendly. Couldn't ask for more .PositiveResponsiveness, Professionalism, Value
5/5
GoogleSold our property through Fox & Sons and dealt with Lucy, she was fantastic from start to finish. Kept us informed at every stage of the process and was honest and friendly throughout. I would highly recommend both Fox & Sons and Lucy personally when wanting to sell your property.PositiveProfessionalism
5/5
TrustpilotI have to say how helpful the staff…
I have to say how helpful the staff were at the Bognor Branch of Fox & Sons. They could not have been more helpful.They went out of their way to make sure my mum's sale went well, and she had tricky buyers to say the least, but all the staff were exceptional. They keep me updated with the progress and helped out with all the negotiation between all parties involved.My mum was getting very stressed with everything and they all helped to ease the pressure and situation.So I want to say on behalf of my mum and myself a BIG THANK YOU.
5/5
TrustpilotFast service
Team members are keen and motivated to help find lodgers. The process was quick and efficient
5/5
TrustpilotWinton branch for Letting is second to…
Winton branch for Letting is second to none. Excellent and professional service.
5/5
GoogleLucy and team were excellent in dealing with our sale. There were complications (not the fault of Fox and Sons) Despite this, the sale went through very smoothly in the end and I’m sure this was due to the professionalism at Fox and Sons. Would highly recommend them.PositiveResponsiveness, Professionalism
1/5
TrustpilotCrawley branch
Crawley branchDo not go near this agency with a barge pole! From the outset promised a open day with a list of 500 people they would be phoning who would be interested (no open day happened) to over valuing and writing the contract that no matter what I sold the house at I would still pay the fee on the value they had put on it initially which was wildly over valued. Total scam and nothing but lies. The office is useless, they do not communicate at all and they have no professionalism at all. A total shambles and scam, worst mistake I’ve made choosing these cowboys to sell my house! USELESS!!
5/5
TrustpilotI have been with Fox and Sons (Winton
I have been with Fox and Sons (Winton, Bournemouth, BH7) for several years and what made the experience good is two key members i.e. Kelsey and Karen Akerman. Their service is exceptional in they respond same / next day to any query, are happy to action bespoke requests and sort matters when required. They keep me always keep me in the loop and are transparent and honest. They really make a difference to the Landlord experience.
5/5
GoogleCan’t rate Aimee at fox and sons any higher, customer service was amazing, being first time buyers we had a lot of questions but she answered every single one and helped us so much. Thank you so much.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotSale of my property
Today i completed on the sale of my property selling through Fox and Sons Crawley branch. I would like to thank all the staff at the branch for their support through the process and helping me to secure the sale within weeks of the property going on the Market. Abigail have been amazing keeping me informed and answering all of my questions i would definitely recommend Fox and Sons Crawley for selling your property.
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Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tiverton.
