Trusted Agent profile · Thurles
★★★★★
476 reviews across 3 platforms
Cathedral Street, Thurles, E41 K277
Part of Sherry FitzGerald Gleeson, see every office.
Sherry FitzGerald Gleeson's office in Thurles, at Cathedral Street, is rated 4.6 out of 5 across 476 reviews on three platforms, including 303 Google reviews rated 4.9.
Every review we hold for the Thurles office, from every platform, shown as written. First names only.
5/5
GoogleI have dealt with Jonathon a number of times over the years. He has always been superb to deal with, and everyone in the office is excellent at their job. He went above and beyond in order to secure a buyer for this property, and ensured it was sold for a very fair price.
Hi Tom, many thanks for your kind review and delighted we could be assistance in you recent sale. Best Regards from us all at Sherry FitzGerald Gleeson
5/5
GoogleWorked with Jonathan, Very knowledgeable professional, courteous and pleasant throughout the sale. He knows the market extremely well and even through Covid-19, He still got a buyer and a great price, with the deal completed in a very timely manner. Absolutely excellent to deal with and wouldn’t hesitate to use him again. Thanks JonathanPositiveProfessionalism
Hi Ger, sincere thanks for your kind review. Yours was a tricky sale as I'm sure you will agree and we are delighted we were able to assist in getting it across the line! Best Regards from us all at Sherry FitzGerald Gleeson
5/5
GoogleWe had a great experience working with Jonathan from Sherry Fitzgerald Gleeson. From start to finish he made the whole process run smoothly and his knowledge and communication made the process easy.
Hi Isa, thanks for your very kind review, it was a pleasure meeting you and your colleagues. I hope everything has worked out well for you at the property. Best Regards, Jonathan and all the team at Sherry FitzGerald Gleeson
4/5
GoogleWe are very happy with the service provided by Sherry Fitzgerald Gleeson in Thurles for the sale of our Mothers house. Eamonn Ryan and Jonathan Gleeson were very helpful and professional The Whatsapp group set up between them and our family members was a very good and useful way for everyone to remain in contact and keeping up to date. We would highly recommend their services
Hi Aine, many thanks for your kind review. We were delighted to assist you and family in the sale of your mother's house. Thanks for the business and wishing you all the very best. From all the team at Sherry FitzGerald Gleeson.
5/5
TrustpilotHouse Sale
Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.
5/5
GoogleJonathan, Margaret and all at Sherry Fitzgerald couldn't be faulted for their service. They responded to everything quickly and professionally. There was never any issues and they were so accommodating. Would highly recommend
Hi Noelle, many thanks for your very kind words, we are delighted you were happy with our service and wish you and family the best of times in your new home. Best Wishes from all of us here at Sherry FitzGerald Gleeson
1/5
TrustpilotWe as a customer we have right to know…
We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.
Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
5/5
TrustpilotSherry Fitzgerald's communication with…
Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.
Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald
1/5
TrustpilotUnprofessional and very disappointing
My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.
5/5
GoogleI would like to take this opportunity to thank SHERRY FITZGERALD GLEESON For their help in selling my property. It was a pleasure to deal with this company considering what they had to go through in closing the sale, they worked tirelessly and were in constant contact with me throughout the process. A Great company to have on your side very professionally run and a great hands on support team. Thank you for all your help . Kind regards Eamonn
Hi Eamonn, thank you most sincerely for your very kind words. Delighted to have assisted you in this sale and thank you for the business. Best Wishes from all the team here at Sherry FitzGerald Gleeson.
5/5
GoogleFrom our first enquiry to completing the purchase of our new home, Jonathan and the team were a pleasure to deal with. What really appealed to us was the great communication and responsiveness. I would highly recommend the team at Sherry FitzGerald Gleeson.
HI Niamh, thank you most kindly for your 5-star review. We were delighted to help you with the purchaser of your new home and with you many years of happiness there. Best Wishes from all the team here at Sherry FitzGerald Gleeson.
5/5
GoogleI recently bought my first house through Sherry Fitzgerald Gleeson. Jonathan and his team were really great in helping me navigate in what was a new world. They are very professional, quick to answer, easily approachable/accessible when needed. It was a great experience!
Hi there, many thanks for your very kind review and we are delighted you bought your first house through us. We hope you will be very happy there. Best wishes from all of us here at Sherry FitzGerald Gleeson.
5/5
GoogleHad a very positive experience with Jonathan and his team in purchasing my first home. They were very supportive and accommodating with all our questions.
Hi Tara, many thanks for your kind review and best of luck with the property. Best wishes from all at Sherry FitzGerald Gleeson.
5/5
GoogleBrilliant experience. Jonathan was a gent to deal with done everything he could for us thanks again.
Hi Justin, thanks for your kind words, we were delighted to give you the keys to your new property recently and wish you the very best there for the future. Thanks again from all of us here at Sherry FitzGerald Gleeson
5/5
GoogleProfessional, accurate, expectations set and met in a timely manner. Eamon Ryan was easy to deal with. Highly recommend. A good Comapny to do business with.
Hi Brendan, thank you most sincerely for your review and kind words. Wishing you and yours a very Happy Christmas and peaceful and prosperous 2024. From all the team at Sherry FitzGerald Gleeson.
5/5
GoogleJonathon was absolutely fantastic with the sale of our house. He was always there when we rang or messaged him. An absolute gentleman and a pleasure to do business with him.
Hi Kate. Thanks for your very kind review. You were both a pleasure to deal with and we are very thankful for your business. Also wishing you all the very best in your new home. Best Regards from all the team @ Sherry FitzGerald Gleeson.
5/5
GoogleWe purchased a house that we found on the internet through Jonathan Gleeson of Sherry Fitzgerald Gleeson. Jonathan went above and beyond to answer questions and video the property so that we could have a virtual tour. He was fair and honest to all parties involved.PositiveResponsiveness, Quality, Professionalism, Value
Hi Charlotte, many thanks for your kind words and review, we were delighted to assist you in your recent property purchase and may you have many happy years to come there. Best Wishes from us all at Sherry FitzGerald Gleeson
5/5
TrustpilotInstructed Sherry Fitz to sell my home…
Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.
5/5
GoogleJonathon and his team were so professional and an absolute pleasure to deal with. They were so helpful and provided support every step of the way. A massive thank you!
Hi Laura, many thanks for your kind words and review. We were delighted to be of assistance and wish you and your family all the very best for the future. Best Wishes from us all here at Sherry FitzGerald Gleeson.
5/5
TrustpilotI have just bought my very own and…
I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!
5/5
GoogleThank you to Jonathan and all the staff for the efficent and professional service provided to us with recent house sale. Jonathan was aways available to answer queries, offer advice and update us with the sale progress. I highly recommend Jonathan and his team to anyone buying or selling property.PositiveResponsiveness, Quality, Professionalism
Hi Mary, many thanks for your kind review and we greatly appreciate your business. All the best to you and the rest of your extended family from us all at Sherry FitzGerald Gleeson.
5/5
GoogleI recently sold my house. I would highly recommend Sherry Fitzgerald Gleeson. Jonathan was professional, positive and kept me informed of progress at all times. His attention to detail and knowledge of the market were excellent. Any dealings with other members of the team were very positive.
Hi Annette, many thanks for your kind review, we really appreciate the business and were delighted to assist you in the sale of your property. Best Wishes from us all here at Sherry FitzGerald Gleeson.
5/5
TrustpilotShining Star in Sunny South East
As recent purchasers of a residential property in Co. Wexford facilitated by vendors auctioneer Aisling McGrath of Sherry Fitzgerald Haythornthwaite. We would highly recommend Aisling and her colleagues in branch who offered a skilled and professional service from virtual viewing, right through to on site viewing and handover. Aisling ensured that there was a constant line of communication between vendors and purchasers and really went the extra mile to close the sale in a timely manner. 5 star service all the way !
1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony
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