Savills Rickmansworth reviews in Three Rivers

★★★★★ 5/5

Trustpilot

Vivian was a huge help

Vivian was honest, collaborative and super effective.

Adit · 1 October 2025

★★★★★ 5/5

Trustpilot

Superior Rental Management Service

I have been a landlord with Savills for several years now. Savills completely manages my property portfolio as I live abroad. As a hands-off landlord I cannot ask for more. They have always done secure tenancy checks, ensures tenant satisfaction, are always on top of any maintenance issues and manage all the finance’s and payments so I don’t need to worry about a single thing. The staff are always courteous and keep me informed. Key amongst these is Wendy Tickle who has expertly managed my accounts ever since I was a client from a previous company. Wendy’s approach goes above and beyond what I have experienced from other agents, as she always communicates everything, follows up ahead of time and goes above and beyond, doing things such as contacting the local council or service management company to resolve any financial issues that may arise. It’s this approach and staff like Wendy that go the extra mile that has kept me loyal.I highly recommend Savills if you’re looking for highly professional team that will treat you and your tenants with the care respect, and give you peace of mind that you expect.

Imran · 5 December 2024

★★★★★ 5/5

Google

Sue Trybus and the team at Savills provided us with an absolutely outstanding level of service and professionalism in helping us to conclude on a very complicated house purchase. Sue in particular was so supportive in making our dream move happen and we cant thank her enough! This agency really are a cut above the rest and we cannot recommend them highly enough!PositiveResponsiveness, Quality, Professionalism, Value

Anjohn · 26 October 2022

★★★★★ 1/5

Trustpilot

Poor Property Management

I’ve rented homes for about 20 years in different cities and countries, and Savills has been the worst by far. Their property manager constantly dodges responsibility and ignores urgent issues, letting simple fixes drag on for months.

For example, it took 9 months to fix our apartment's lights - a job that usually takes 2-3 days elsewhere. Similarly, the AC and heating systems were non-functional for months.

The property manager often says he's sorted things out with contractors, but when I checked on these companies they say they had not received any request from Savills. That happened at least twice with two different issues.

Right now, we’re dealing with massive mold damage that started in October and has ruined our bedroom’s built-in wardrobe, making the air toxic and the bedroom unusable. Despite promises, nothing has been done, and it’s already December.

Throughout our tenancy, there has not been a single day when everything in the apartment functioned as promised. Think twice. Their negligence could seriously affect your living conditions and health.

Igor · 5 December 2024

★★★★★ 5/5

Trustpilot

George was fantastic at managing a very…

George was fantastic at managing a very tricky sale - we used other agents for over a year that didn’t deliver the same great efforts that George put forward. He managed the process so closely and made sure it was very well processed. Highly recommend.

Matthew · 3 May 2024

★★★★★ 5/5

Trustpilot

Great buyer experience

We had a fantastic experience as buyers purchasing a property marketed by Savills of Petworth.We were able to get an appointment quickly, after seeing the good quality photographs provided on line on a property search website. We were met by Daniel, an Associate Director of Savills, who showed us round and was very knowledgeable about the property. We loved the house and made another appointment for a second viewing for the following week. However, our sister-in-law came to stay and as she is quite knowledgeable about property, we called up Savills to ask if we could have a viewing earlier. They were more than happy to accommodate us. We put an offer in straightaway and Daniel was very speedy in getting back to the vendors and then us to agree a sale price. He then helped as much as he could to move the transaction along by constantly liaising with the vendors, the solicitors and even our estate agent acting for the sale of our old house. Every time we called up, he was either available or got back to us very promptly not long after. He was always available on the mobile. His colleagues in the office were super friendly and sounded very professional. This is really what you expect when dealing with a company with the reputation of Savills, of being a higher end estate agent. We all know them as being a go-to agent if one is looking for a beautiful country estate or an expensive apartment in town, but maybe people don’t realise they have a variety of property on offer. Ironically, we happened to be visiting Petworth a few months’ ago and were looking at houses in the area. We saw the Savills office from the car park and I suggested we go in to see them, but my husband said there was no point - they wouldn’t have anything in the price bracket we were looking at!! Obviously big mistake! I would wholeheartedly recommend Savills of Petworth for anyone wanting a really good, extremely professional and proactive agent, whether you have a little cottage or a grand property with acres of land. From our experience, we would say you will receive the utmost attention and expeditious sale, whatever the size of the property. They were clearly acting well for their clients as we were persuaded up with our offer and were clearly in a lot of contact with them regarding the progress of the sale, but as purchasers, we really felt valued too. Unlike some higher end agents we could mention in rural Sussex, there is no hint of pretension or snobbery towards potential buyers, just enthusiasm, property knowledge and helpfulness all the way. We would like to thank them for helping us find the house of our dreams!

Mrs · 16 April 2020

★★★★★ 5/5

Google

I was working with Robert Shuttleworth: I will just say that he was an amazing agent! He was so detailed and was very diligent while following up. He was quite patient with my questions and answered them promptly that enabled me to make good decisions even during the lockdown. I have had experience with quite a few letting agents and I can definitely say that Robert is among the top 1%! I cannot recommend him and Savills enough.

Nandini · 26 October 2020

★★★★★ 5/5

Trustpilot

Great experience with Savills

I have completed the purchase of a property through Savills, Sholto Thompson was the main point of contact throughout.I have to say that my experience was very positive. From day 1 Sholto was very helpful and answered any question I had timely. While going through the process he maintained a good level of communication and he actually assisted with some chasing towards the end of the sale, as things seemed to have gotten stuck somewhere along the lines. I am sure his support helped in concluding the sale and made the process a little less stressful as completion was approaching. So a particular thank you to Sholto for all his help which didn't go unnoticed.I'll definitely recommend Savills to friends and keep them in mind for the future.

Adele · 22 February 2024

★★★★★ 1/5

Trustpilot

Just relating my experience in…

Just relating my experience in attempting to buy from Savills estate agency. Was told to come on Saturday at 11am and the sale of the apartments would be sold on first come basis. However a ticketing system was created for which people who turned up on Friday were allocated tickets in advance due to security concerns of the site. This was not communicated to the majority of people who arrived on Saturday. On arriving at 10.50am I was allocated ticket 23 as 1-18 were already given out Friday. The 18 ticket holders purchased the majority of the 20 apartments available and anyone who followed the correct procedure and turned up on Saturday was left with the remaining apartments. The professionalism shown here can only be described as a disgrace.

Bushy · 11 January 2020

★★★★★ 5/5

Google

We recently purchased our family home through Savills in Rickmansworth. Sue and her team managed our purchase from initial viewing (and all the other viewings we had) to completion of contracts. Savills managed the process with a huge degree of integrity, competence and professionalism. We cannot speak highly enough of this particular branch.

Ash · 26 October 2023

★★★★★ 5/5

Google

Really positive experience with Savills and our letting agent George. Great communication and efficiency. George was great at helping me and my partner secure a rental last minute, and he made sure to keep us regularly updated which we really appreciated. Would highly recommend using Savills to anyone looking for an estate agents.

Alex · 26 October 2023

★★★★★ 5/5

Google

My entire interaction with the Savills, Rickmansworth team in the purchase of my property, was friendly, professional and informative, allowing what can be a stressful time to be as straightforward as possible. After the transaction the team have continued to be helpful, forwarding queries and getting answers and generally being supportive. Highly recommended.

Roz · 10 October 2025

★★★★★ 4/5

Trustpilot

Sue Trybus at Savills Rickmansworth was great

Sue Trybus was great - her knowledge of the local area and the local people was extensive. The introductions were always genuinely interested buyers and there was never any "hard sell" to the wrong people. We had regular feedback and were kept up to date. Overall I would highly recommend using Savills. I felt they went over and above. Amanda

Mrs · 3 April 2023

★★★★★ 1/5

Trustpilot

WARNING

WARNING - DO NOT USE THIS COMPANYI was asked to be a guarantor so i agreed. This awful, arrogant, ignorant, OTT company sent me a link to add info they supposedly require. I cant believe what they have asked for me to supply? very intrusive to say the least, almost everything except my inside leg measurement or is that to come? They state that you can ring or email them but you can never get through or a reply. I think they only exist because people have no choice, DISGUSTING!!!!!!!!!!!!!!!

B · 11 November 2024

★★★★★ 5/5

Google

After months of delays with another agent, switching to Savills was the best decision we made. Steven had our home re-marketed within days, generated multiple offers in the first week, and secured the house we wanted to buy on a very tight deadline. Great communication, smart advice, and real determination from start to finish, highly recommend.

Bryony · 23 August 2025

★★★★★ 5/5

Trustpilot

Savills Exceeds Expectations

Savills recently helped us purchase a house that we have admired for over 30 years and which we had assumed would never come up for sale in our life-time. To facilitate this purchase Savills managed the sale of our current property, which we put on the market at very short notice, and thanks to their determination, perseverance, energy, market knowledge and advice, we achieved our desired sale and in a time scale that suited all parties. Peter Walker expertly handled both transactions from our perspective and exceeded our expectations as he worked tirelessly to ensure that we achieved the sale we required. We thank Peter and his team and would use them again and would not hesitate recommend them to others.

SH · 3 September 2019

★★★★★ 1/5

Trustpilot

We rented and bought through Savills…

We rented and bought through Savills Rickmansworth. Fantastic and first class job done by Sue and Graeme in the sales team. You both set examples for other agents to follow in Rickmansworth.However.....I do not tend to do reviews but this appalling customer experience deserves a mention.The rental section of Savills Rickmansworth. Appalling and I second the review a few days back by Reema Rupani of them.Ryan and Oliver recommended to their greedy landlords to try and claim 8,500GBP from us. Way above our deposit monies held. The TDS granted them 400GBP. They both dealt with things in a crooked and underhand fashion which does not bode well with the standard and reputation of Savills as a company. Several mistakes on repairs were made by them and they tried to fob those off on us hence the pathetic undignified claim. They even trespassed through the house and lied that they did not. Good job we have bodies like TDS to fall back on. The mistakes made on works being done, inefficient ways in which repairs were dealt with, lies that were told and nonsense that was fed to the landlords needs to be accredited to Ryan and his team. That was always topped up with a bad attitude and unprofessional customer service from him - the manager apparently- in particular.Your teams needs to be more honest, efficient and shape up - total disgrace!I Sent them these comments in an email 10 days back and..... no reply! If either of you worked for me I'd have sacked you a long while back!Savills. Get some better staff that won't take your reputation to the cleaners.

Naz · 27 August 2019

★★★★★ 1/5

Trustpilot

Over Inflated Deposit deduction: STOP RIPPING OFF TENANTS

This is my very first review and I would like to request any tenant in the UK to avoid this estate agent at all costs, they are glorified professional scammers trying to deduct every penny from your deposit. I had a terrible experience dealing with Savills Rickmansworth ( they would only represent the landlord’s interests because they get paid a fee by them), we made the mistake to rent a property without doing our own investigations regarding the regular maintenance work needed in the house we were looking to rent via savills in 2017 Dec - paid a hefty price for that mistake.Our best option was to move out as soon as possible and put the unpleasant experience behind us, The landlord never paid us any compensation to us for all the basic “WHITE GOODS” break down -hob, oven ( fridge/freezer) no functional freezer in the house for 9 months, non-stop maintenance works which included paint work with 2 toddlers in the house, one being severely asthmatic due to paint fumes. The mould in the room was initially hidden by placing their furniture/ bed next to window.I wish to give this a negative star review mark if that’s an option here. Savills are full of liars and unprofessional people working in their firm, am surprised that a company like Savills can even exist in 2019 with all of their malpractices, should have gone bankrupt long time back which can easily happen if they do all this in USA where tenants don’t have the patience levels like us in UK.This review is made because of the way that Savills team have handled my leaving the property in Hatch End and their handling of the return of my deposit. Savills/my landlord have collectively tried to punish us through making unreasonable claims on the deposit. The exit inventory was inaccurate, and most of the claims are excessive and untrue. It was done by a guy called Oliver and signed off by a different person (inventory clerk).We are in touch with the complaints department of TDS despite the tenancy ending in Middle of March 2019. In summary, my advice would be NOT to use SAVILLS under any circumstances.Out of principles I think it is our moral duty to take them to the court and have it looked at by independant legal professionals.This company is known for charging extortionate money from the tenants when they leave the property. I would advice all the tenants to be careful with this company. They are so bad that wish I could give them negative rating who work together with the landlord to get extra money from the tenant. It’s a scam.... I would also urge any tenants who had similar issue with Savills, to please come forward and share your experience. If we don’t take any action now, they will carry on with stealing tenants money from the deposits with their cheap tactics.Why is there no legislation or even a body out there that governs how estate agents operate.

Reema · 21 August 2019

★★★★★ 5/5

Trustpilot

Happy with our property manager

We are really happy to have Aliyah as our property manager. Aliyah has been very responsive and efficient to manage our rental property. We’re lucky to have Aliyah and would recommend her services.

Jenny · 24 October 2024

★★★★★ 5/5

Trustpilot

Savills estate agents

We found Savills to be a very professional company. The whole team who helped sell our home especially Chris Clifford were on the ball with every aspect.We were notified of the progress the whole way through to completion. Today we were delighted to receive a bottle of champagne totally unexpected but very welcome. We wouldn’t hesitate to use them again.

Mrs · 15 March 2023

★★★★★ 5/5

Trustpilot

Claire Reynolds and the Marylebone team...

Claire Reynolds and her team at Savills we’re superb selling our 3 bed flat in Marylebone - incredibly efficient, professional, caring, and hard working. Claire found us a buyer within a week of instructing her and negotiated a very good deal for all parties. She was also very proactive during the conveyancing process and even helped reassure the seller and other estate agent on our onward purchase that all was well. Would thoroughly and absolutely recommend Savills.

Edward · 20 August 2020

★★★★★ 5/5

Trustpilot

Suzy Lambert of Savills is a delight to deal with

Suzy Lambert of Savills is the ultimate property sales manager. She is not pushy, she gives you the facts and lets you make up your own mind. She has integrity and is a model of discretion around the sales process - the fact that she will not divulge confidential info about the other party gives you confidence that she maintains the same wall around your info. What’s more, she is always cheerful and nothing is too much trouble for her. She made our viewing of countless properties over an extended period an absolute delight come rain or shine.

Rob · 3 November 2024

★★★★★ 5/5

Trustpilot

Sam Ing and Savills - great service and professional

Sam Ing is true professional in helping us renting the beautiful house.great service in terms of communication, viewing appointment, maintenance and checkin. Sam is very attentive and responsive in replying to our emails in case of any repair works required in the house or guidelines required and get the repair work done on time. True professional service and I am happy with Savills.

Hasim · 10 November 2022

★★★★★ 5/5

Trustpilot

First Time Buyer

Last year I had the pleasure to work with Sophie Grannell from Savills surrounding my first purchase. Sophie was always available and open to answering any questions I had surrounding the process in addition to offering insight into elements outside of the house purchase itself. Overall working with Savills put a typically stressful situation into a balanced and easy-to-process transaction.

Matthew · 22 February 2023