Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPatryk Lehmann property manager
Patryk Lehmann property manager Great to come back and fix all our issues He emails & follows up with call not used to this with previous property manager. Really happy he has been assigned to our property rental. Nadya Dalil Amarnani
Nadia · 29 January 2024
★★★★★ 5/5
TrustpilotWe have been using Hamptons as our…
We have been using Hamptons as our letting managers for over 10 years and have had nothing but exceptional service and a willingness to help. Our current property manager (Angela Parn) consistently goes out of her way to ensure the needs of our tenants, and us, are met. I would be happy to recommend Hamptons to anyone looking for someone to manage their property!
P · 8 December 2021
★★★★★ 4/5
TrustpilotGreat Home Management Team
I lived in a home managed by Samantha (from Hamptons) in Hayes area. She did an exceptional job for the 3 years i lived in that home and provided immediate and prompt responses to my queries and support requests. I would like to recommend Hamptons as a letting agency for their professional handling of all situations and smooth process to move into a new home
Customer · 28 September 2021
★★★★★ 5/5
TrustpilotGood agent and property management.
Mandy has managed my property for some time now taking the pressure off me as complience is so critical in this day and age.She has always tried to resolve any issues that come up regarding the property.
David · 10 April 2024
★★★★★ 1/5
Trustpilot10/10 WOULD NOT RECOMMEND!
This agency is absolutely awful and unprofessional. I was scheduled for a viewing an hour and half away from my home spent loads of money trying to get to the showing and when I arrived I was stood up and left without any communication. Reaching out to them to explain what had happened I heard no response or anyone trying to mend the mistake. DO NOT LET through them.
Rachel · 30 September 2020
★★★★★ 1/5
TrustpilotCompletely inept!
You won’t find a more inept firm to deal with than Hamptons internationalThey provide rubbish service and charge massive feesThey treat tenants with utter lack of respect and should be avoided like the plague we are currently experiencing!
Lauriemk3 · 10 June 2020
Agent replied · 29 October 2024
Good Afternoon, thank you for taking the time to leave us your feedback. We are unfortunately unable to contact you directly based on your username, should you require assistance please contact customercare@hamptons-int.com who will be happy to support you and address your concerns.
★★★★★ 1/5
TrustpilotThe worst experiance ever!!!
The worst experiance ever!!!They want just to grab your money and very unprofessional behaviorFor more informations have a look to my review on GoogleSTAY AWAY!!!
Tasos · 27 September 2022
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 4/5
Trustpilotkitchen tap issue -goodhearts
we had an issue with our water pressure in the kitchen tap, Jen contacted Goodhearts quickly for us. Goodhearts contacted us very quickly to arrange the appointment, when the plumber arrived he was quick and efficient with the job. Only pointer i could give would be to confirm a rough time on the day of the appointment.
Amy · 27 September 2022
★★★★★ 5/5
TrustpilotProperty Manager April Keane
April Keane has made the last couple of weeks of my tenancy very enjoyable. Any issues and requests have been resolved in a timely manner, and she has consistently been available to support me as a tenant. She has been professional and kind at every step of the way, which I am thankful to her for.
Georgi · 3 November 2022
★★★★★ 1/5
TrustpilotTerrible, don't come back to you
Wanted to view a property however calls not answered despite trying many times, messages not responded to and no one has been in touch to book a viewing.
Summer · 9 September 2024
★★★★★ 5/5
TrustpilotThanks to Heather at Hamptons for her…
Thanks to Heather at Hamptons for her excellent customer service, my plumbing issue was dealt with quickly.
Nicky · 4 August 2021
★★★★★ 5/5
TrustpilotResponsive, pleasant, easy
Speaking as a tenant of ~1.5 years, working with Hamptons continues to be a great experience. Anca, our property manager, is always incredibly responsive over email and always quick to resolve any issues. Would highly recommend.
Josh · 17 April 2024
★★★★★ 5/5
TrustpilotDan Johnson at Harpenden branch has…
Dan Johnson at Harpenden branch has been an excellent agent. He keeps me well informed and follows up on queries quickly. If I leave messages for him they are followed up quickly by colleagues.
Penny · 24 May 2024
★★★★★ 5/5
GoogleSimply the best!
Traci's excellent skills, relentless hard work and dogged determination were second to none during the sale of my house. A million thanks to this special lady and the rest of the team at Hamptons in Rickmansworth.
Anon · 25 October 2019
Agent replied · 23 October 2024
Thank you for leaving us a review Mirella. It is wonderful for us to receive such positive feedback about the service Traci provided you and we look forward to sharing your review with her. Thank you again.
★★★★★ 5/5
Trustpilot...a Landlord's observations.
I have been with Hamptons for well over twenty years and the property managers have always looked after me with patience and kindness.My current manager, Jocelyn Williams, although only having been my manager for a few months, has already exhibited the much-appreciated qualities of alacrity of response, anticipation and reassurance. Thank you.2
Mr · 28 February 2023
★★★★★ 5/5
TrustpilotMya Miller from Hamptons
Mya Miller from Hamptons made issues with my rental property easy to resolve; she was efficient and a pleasure to work with.
Asif · 27 November 2024
★★★★★ 5/5
TrustpilotHamptons Stratford Upon Avon
Having had an initial mixed experience, I'm pleased to say since Sharon Barnard took over the relationship for managing my property the service has been excellent. She and her team "go the extra mile"
Graham · 19 March 2021
Agent replied · 29 October 2024
Thank you for your review, we are delighted to receive your feedback and look forward to sharing this with Sharon and the team.
★★★★★ 1/5
TrustpilotVery rude and unprofessional
Very rude and unprofessional. No respect for customers. Also likes to snitch on the landlord and has only his own interests at heart
Jude · 31 October 2022
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 4/5
TrustpilotOverall I would say the team do a very…
Overall I would say the team do a very good job, especially Angela Parn.
Jo · 8 December 2021
★★★★★ 5/5
Trustpilotimpressed with Hamptons Sunningdale team
My wife and i were very impressed with the Hamptons Sunningdale team during our recent house purchase. Proactive, professional and empathetic all in good measure as we navigated the legal and financial hurdles of house purchase in the UK. Nothing was to much trouble. Highly recommend.
Neil · 10 August 2023
★★★★★ 1/5
TrustpilotIf you want to sell your home for a song, then great
Not a great agent. Not many clients. Pushing to sell for a song. Avoid
Anne · 9 August 2023
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotA very professional agency
A very professional agency with a brilliant set of people like David Whiting. He always keeps us informed and provides all the help necessary. Never faced any problems in the last 8 years.
Chintan · 17 May 2024
★★★★★ 1/5
TrustpilotUse OpenRent and cut the middle man
Use OpenRent. Download the app and join more than 5 million people cutting the middle man and setting an open, honest, and transparent relationship between the landlord and the tenant.
Paul · 10 July 2024
★★★★★ 5/5
TrustpilotCharlotte is real credit to her team
Charlotte in caterham branch is a real credit to her team! She made the whole process from start to finish very smooth -nothing was to much hassle she was always at the end of the phone!Thank you
Amelia · 7 February 2020
Agent replied · 29 October 2024
Thank you for leaving us a review, it is fantastic to hear Charlotte had such a positive impact on your experience, we look forward to sharing your review with her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.