Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid Hamptons if you want your deposit back
Been waiting for over a month to get back my deposit, after renting a property serviced by Hamptons for over 3 years. Very disappointed with the service, avoid !EDIT: another month has passed and I still haven't gotten my deposit. Poor customer service!
Hani · 18 February 2020
Agent replied · 29 October 2024
Thank you for leaving us a review. We can see you have raised this matter with our property management department and customer care team who have responsed accordingly. We trust they have been able to provide further clarity regarding your deposit and reassure you of our best intentions. Thank you again.
★★★★★ 4/5
TrustpilotJennifer Powell (Senior Property…
Jennifer Powell (Senior Property Manager) from Hamptons has been a pleasure to work with. Courtous, timely, and informative replies helped us navigate what is a very difficult and competitive rental market.
Pw · 30 September 2024
★★★★★ 5/5
TrustpilotThank you Sana and Hamptons Team!
I am renting with Hamptons who are also managing the property. Sana Uddin serves as my property manager and she has been extremely professional and organized in addressing all my concerns no matter how small or large and communicating efficiently between the property owner and myself. I am very happy to be working with her and grateful for her assistance.
S · 9 November 2022
★★★★★ 5/5
TrustpilotHamptons offer tenants great service
Hamptons is our current rental providers. The team were great from our initial search for a property. Our selection and move into our current rental property they manage was smooth, easy and all requests/questions/concerns are always answered very quickly.
Angela · 13 May 2024
★★★★★ 5/5
TrustpilotWe are more than happy with Hamptons…
We are more than happy with Hamptons especially Rebecca!She responds quickly proactive very pleasant and more than helpful!Very happy
Lynn · 7 December 2021
★★★★★ 5/5
TrustpilotDaniel Johnson at Hamptons contacted a…
Daniel Johnson at Hamptons contacted a company to investigate a problem with the washing machine at one of our rented properties. They made their assessment and Daniel advised us to let the repair company carry out repairs to the machine rather than replace it. This was a much cheaper and environmentally sound option.We are very pleased with the outcome.
Andrew · 24 November 2022
★★★★★ 4/5
TrustpilotVery efficient and dependable
I am very pleased with the services provided by my property manager, Patryk Lehmann and Hamptons as a whole. I can communicate with them efficiently as they are quick to response to all my queries . Helpfull and dependable.
Rozita · 1 May 2024
★★★★★ 5/5
TrustpilotJoe has been fantastic throughout our…
Great experience with Hamptons. Joe Sanders has been fantastic throughout our tenancy. He is prompt and organized. Pleasure to deal with.
Dominique · 23 June 2021
★★★★★ 5/5
TrustpilotApril Keane
My communication with April Keane has been superb. She provides an extremely clear and timely response to all requests and concerns.
AP · 23 June 2021
★★★★★ 5/5
TrustpilotDan in Muswell Hill was a fantastic…
Dan in Muswell Hill was a fantastic agent and I can't recommend him enough! Professional, transparent and overall just a great person to work with.
Chris · 3 July 2020
★★★★★ 1/5
Trustpilotcost me at least 3 days for booking a…
cost me at least 3 days for booking a house viewing, when I texted the agent, they never respond unless you make the call. finally, the agent told me that landlord already accepted someone's offer, great!
TIan · 26 August 2021
Agent replied · 29 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotFirst time renting with Hamptons
First time renting with Hamptons and I am really happy with the whole process, everyone has been super kind, friendly and helpful specially Max Barnes who is always ready to help solve any issues promptly. Very impressed so far.
Mr · 23 April 2024
★★★★★ 5/5
TrustpilotExtremely professional and diligent management of our flat.
Our flat is professionally managed by Hamptons with our lead contact being Amy Goldstein who is extremely diligent in addressing issues with the flat. While something many of us take for granted, it is comforting to know when an issue arises it will be efficiently addressed.
Juan · 20 November 2023
★★★★★ 5/5
TrustpilotResponsive and easy to deal with
Responsive and easy to deal with. Rebecca Hitchman was great!
Rachel · 28 November 2022
★★★★★ 5/5
TrustpilotLucy Property Manager at Hamptons - Fantastic
Lucy at Hamptons is absolutely wonderful, she is prompt and efficient in her response to any issues and queries. Fantastic to have such a responsive and competent property manager. Makes life so much easier when renting. Thank you
Melissa · 26 April 2024
★★★★★ 5/5
TrustpilotHAMPTONS have managed a property i own…
HAMPTONS have managed a property i own for the past 8 years. They have been professionals at every level, finding reliable tenants, protecting me and my tenants interest successfully. I cannot recommend them enough, and, indeed often have.
Ellena · 19 April 2024
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, above and beyond what was necessary to manage the sale of our house (and my gosh what a lot was necessary). I can’t recommend them highly enough, if you have to pay an estate agent fee then you can’t begrudge paying it to Hamptons. Hard working, honest and always there to help smooth things along. Big thumbs up from me.
Customer · 11 May 2022
★★★★★ 5/5
TrustpilotWe used Hamptons as tenants moving in…
We used Hamptons as tenants moving in 2023. Their service was brilliant. From start to finish the process was seamless and efficient. Very happy tenants and incredibly pleased with Hamptons. Would highly recommend. We were guided through by Sharon who was there to answer all our questions and helped us with each step. Thank you!
Xander · 8 February 2023
★★★★★ 5/5
TrustpilotExcellent service from Laura & Milton
Milton & Laura at Hamptons have been such a great support throughout my search for a long-term rental property. Totally professional while it felt like they weren’t agents/ managers at the same time with access to their services at any point in the day which made it that much better.
Carla · 8 July 2023
★★★★★ 5/5
TrustpilotWe are very satisfied with our property…
We are very satisfied with our property manager Nick Summerfield. In the short time he has been dealing with our property he has been very prompt at dealing with any issues, and always with a friendly manner.
John · 1 May 2024
★★★★★ 5/5
TrustpilotJoe has been an outstanding property…
Joe has been an outstanding property manager. Always attentive, prompt and object. It's been a pleasure working with Joe.
Sam · 1 July 2021
★★★★★ 5/5
TrustpilotWe sold in a tough climate with a lot…
We sold in a tough climate with a lot of uncertainty around and with it low numbers of potential buyers.Hamptons were persistent and never gave up the opportunity and in the end found us a buyer. Friendly, professional and responsive service.
Neil · 8 February 2024
★★★★★ 5/5
TrustpilotTotally recommended!
I've been with Hamptons for many years now, entrusting them with letting and managing my flat, and I totally reccomend them.In particular, April Keane, my Property Manager, is fantastic, really attentive and supportive. I know I can count on her whenever I face any issues, as happened recently, and that everything will be addressed promptly and professionally.
James · 11 November 2022
★★★★★ 5/5
TrustpilotA truly outstanding personal experience
I moved to the UK the summer of 2018. Dealt with a lot of letting agents and had many frustrating experiences until I met Victoria Beckett from Hamptons. She listened to my needs, found an amazing flat, helped me navigate a very different system and. demanding landlord, saw solutions instead of problems and kept her head cool when I was frustrated;) Victoria truly stands out in this sector! She comes highly recommended!
Marianne · 31 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
