5/5
GoogleBeing a first time buyer I was new to the process however Craig at chancellors made the experience simple and always kept me up to date.
Trusted Agent profile · Thatcham, Berkshire
Verified
Chancellors Thatcham reviews
★★★★★
736 reviews across 2 platforms
56 The Broadway, Thatcham, Berkshire, RG19 3HP
Part of Chancellors, see every office.
Chancellors's office in Thatcham, Berkshire, at 56 The Broadway, is rated 4.3 out of 5 across 736 reviews on two platforms, including 384 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Thatcham office, from every platform, shown as written. First names only.
Google5/5
FacebookEmily and her Chancellor's team were an amazing guide in finding our new Hampstead home, showing us a wide range of options and driving our quest to completion!
5/5
FacebookIt was a pleasure to work with Sophie Taylor. She is very helpful in every stage of process. She is polite, quick responds, and patient. Thanks very much!
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
5/5
GoogleBrilliant Service Our house was sold within weeks and at the full asking price. The staff were very friendly and helpful. Georgina we love you!!!
5/5
FacebookGreat customer service all round! I spoke to a Mr. Wayne Ryan who was very polite and showed intention to help me through everything I needed to know.
5/5
FacebookThey help to buy our first home 4 years ago and it went so well and smoothly. Thank you. Looking forward to buying our next home �
1/5
Facebooknot very good so far , hardly any viewings ....how can ypu charge such a high price for nothing ....had to viewings myself ....disappointing
1/5
FacebookNon stop calls and we have not even contacted them. Would NEVER use or recommend. Stop. Calling or we will take action!
5/5
GoogleSold my flat in Thatcham with Chancellors. Great service start to finish. Particularly good service from Craig in the Thatcham branch. Highly recommended!
5/5
GoogleHelpful and informative marketing advice received by Philip Redman who carried out our valuation and discussed how Chancellors would market our home
1/5
FacebookBeen trying to view a commercial property for 2 months now and chancellors dont seem at all proactive No calls retuned, no emails even read.
5/5
FacebookHad a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
1/5
FacebookVery poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
4/5
Googlegreat service, good communication throughout and timely, lots of help - buying again through them immediately they were that good
5/5
GoogleVery helpful service. They sold our property for the full asking price and have helped the process run very smoothly.
5/5
FacebookFantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
5/5
FacebookVery helpful service from Danny Dickison and Anita Pidgeon in particular. Quick to respond to emails and easily accessible over the phone. Thanks!
1/5
GoogleGo online to sell, its cheaper & just as efficient, please do not respond with your standard template
1/5
FacebookTerrible service as a landlord. Tenants haven't paid rent and Chancellors have refused to respond to my emails.
5/5
FacebookHave had an excellent level of service from Casey Gramson of South East Property Management who is alwyas reactive and reliable.
4/5
GoogleVery well served by Lucy Reeves. Totally happy with our new property and the positive attitude. Thank u Lucy and Chancellors
1/5
GoogleGo online to sell, its cheaper & just as efficient, please do not respond with your standard template
1/5
GoogleGo online to sell, its cheaper & just as efficient, please do not respond with your standard template
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Thatcham
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Thatcham won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent; Chancellors, Reading won Trusted Agent.
