Every review we hold for the Thanet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKaty and Megan were absolutely delightful to work with. As a first time buyer, I was pretty clueless and they explained things clearly and patiently. They were always accommodating with viewings and clearly loved what they do - it makes such a difference. I would highly recommend them as individuals if you’re looking to buy a house.
Ky · 5 August 2025
Agent replied · 17 October 2025
Good morning,
Thank you ever so much for your lovely feedback. We’re delighted to hear that Katy and Megan helped make your first home buying experience such a positive one. Providing exceptional service is at the heart of what we do, so it’s wonderful to know that this came across during your time with them.
Your recommendation truly means a great deal to us.
Wishing you every happiness and all the very best in your new home.
Best wishes
Wards of Cliftonville
★★★★★ 5/5
GoogleThank you to all the staff at Wards Cliftonville - they have assisted with the sale of our property in an efficient and professional manner.
A special and heartfelt thank you to Debbie Ludgate who surely is the best Sales Progressor ever.
She has been so proactive and given some great advice, definitely going above and beyond.
Jane · 24 March 2025
Agent replied · 8 May 2025
Hi Jane,
Thank you for taking the time to leave a review and for sharing your experience with us. We're thrilled to hear that our team, especially Debbie, was able to assist you efficiently and professionally with your property sale. Debbie is indeed a valued member of our team, and we're delighted that her proactive approach and advice made a positive impact on your journey.
Thanks again,
Wards of Cliftonville Estate Agents
★★★★★ 5/5
GoogleKaty Haynes was so very helpful at every turn. She was acting for my seller , but couldn’t gave been more encouraging or professional. Thank you Katy!
Megan was also super- kind and friendly!
Elaine · 8 November 2025
Agent replied · 22 November 2025
Good afternoon,
Thank you so much for your review.
We’re delighted to hear that Katy was able to provide such a professional support throughout the process, and that Megan made the experience positive for you.
Your feedback means a lot, and we’ll be sure to share your comments with Katy, Megan and the team.
Warm wishes
Wards of Cliftonville
★★★★★ 5/5
GoogleI just wanted to acknowledge Emma Penfold for everything she has done and currently doing for my purchase. Since Emma has taken over, everything is finally coming together. The communication between myself, the vendor, and solicitors, is the best it has been since starting the journey. She is an asset to your organisation and the point of contact all buyers and sellers need to proceed further and close a sale.
Bob · 15 November 2025
Agent replied · 22 November 2025
Good afternoon,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Emma has been able to provide such excellent support.
We’ll make sure your kind words are passed on to her.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Best regards
Wards - Cliftonville
★★★★★ 5/5
GoogleVery positive experience with Nicolas from Wards. Best I've worked with in Margate. He's a first-rate estate agent who really listens to what you want, and knows exactly which properties are right for you. As a first-time buyer, it's been great working with someone so experienced who can help answer my questions and support me through the process. Thank YOU Nicolas for helping me get my offer accepted on my dream house.
Hanni · 26 October 2023
Agent replied · 25 October 2024
Hi Hanni,
Thank you for leaving a review! It's great to hear how positive your experience with our team, and particularly Nicolas, has been. We're delighted he has been able to help you so much through the process as a first time buyer and we wish you all the best with your home!
Kind regards,
Wards.
★★★★★ 5/5
GoogleHad a fantastic experience with Katy from Wards at Cliftonville. Whilst we didn't end up purchasing a property Katy was such a pleasure to deal with throughout. Super kind, friendly and professional. Thank you
Victoria · 16 May 2025
Agent replied · 8 June 2025
Good afternoon,
We're glad to hear you had a fantastic experience with Katy at our Cliftonville branch.
We will be sure to pass on your feedback to Katy and the team.
Thank you for your kind words.
Regards
Wards of Cliftonville
★★★★★ 5/5
GoogleKaty was extremely helpful and knowledgable able throughout the process. Nothing was ever too much trouble for her! She’s an absolute credit to Wards. Thank you Katy :)
Jess · 17 June 2025
Agent replied · 22 July 2025
Hi Jess,
We're delighted that you had a great experience with us; we'll be sure to pass your kind words on to Katy. Thank you for taking the time to rate us!
All the best,
Wards
★★★★★ 5/5
GoogleI have had a messy separation with my ex husband who has continuously been difficult with our joint asset (the house).
Nicholas Florides from the Cliftonville office has been extremely patient, understanding and helpful during this frustrating time!
Despite my ex playing controlling games with wanting to sell the house, buy the house, put the house on the market, take the house off the market, put the house back on the market now wants to buy again …
Nicholas couldn’t have been any kinder about it all and was extremely helpful during a really stressful time.
A huge thank you to him & I look forward to doing professional business with him when I look to buy my next home without someone’s dysfunctional man baby constantly stoping his feet around.
Abbigail · 5 April 2025
Agent replied · 23 April 2025
Good morning Abbigail,
Thank you for sharing your positive experience with us in such detail. We're delighted to have been able to assist you during this challenging time. We'll gladly pass on your kind words and thanks to Nicholas and the team.
All the best,
Wards of Cliftonville Estate Agents
★★★★★ 5/5
GoogleA really great, trustworthy team who went above and beyond to help with my needs to exchange on a property. Thank you Shane, Victoria, Nicholas + team at Wards, plus Jonathon from Mortgage Matters ( in house mortgage company who was super helpful )
Felicity · 27 July 2024
Agent replied · 25 October 2024
Hi Felicity,
Thank you for taking the time to leave a review! We're thrilled to hear that you had such a positive experience with our team. Shane, Victoria, Nicholas, and the rest of us at Wards are dedicated to providing the best service possible, and it's fantastic to know we met your expectations. Jonathon from Mortgage Matters will be delighted to hear your kind words as well.
Best regards,
Wards
★★★★★ 5/5
GoogleWards (Cliftonville) have been amazing throughout the whole process of selling our property. All involved and especially Nick Florides have been awesome giving expert marketing advice on dressing the house for viewings/ photos to undertaking professional viewings whilst also providing timely informative updates. Top class estate agent and have more than earnt their fee. Would definitely recommend.
Darren · 26 October 2023
Agent replied · 25 October 2024
Hi Darren,
Thank you for leaving a review! We're so happy to hear about the positive experience you've had with our Cliftonville team whilst selling your property. We'll pass your kind words along.
Best wishes,
Wards.
★★★★★ 5/5
GoogleFantastic service, Victoria and the team worked above and beyond behind the scenes for us to find our home, showing us exactly what we asked for down to the tiny details and guiding us through the offer and close. A really personal service and excellent advice!
Cathal · 28 May 2024
Agent replied · 25 October 2024
Good Afternoon,
Thank you for your kind review - we will pass this on to the team! It's fantastic to hear how positive your experience with us has been.
Thanks again, Wards of Kent
★★★★★ 5/5
GoogleFor many reasons, trying to sell my father's house for over 18 months was not an easy process and was no fault of Wards whatsoever. Wards kept us informed of developments and, perhaps above all, never lost confidence that we would sell. That was a great help and support.
Ray · 28 February 2024
Agent replied · 25 October 2024
Hi Ray,
Thank you for leaving a review! We're pleased to hear how well informed our agents have kept you throughout the sale of your fathers house.
Best wishes,
Wards.
★★★★★ 5/5
GoogleVictoria Hill and her team have been superb in finding me a very good buyer for my house in Cliftonville (in a very difficult market for large houses). The personal support during the sale process is very much appreciated as it is quite a nerve wracking journey.
Thank you again.
Shane · 29 January 2024
Agent replied · 25 October 2024
Hi Shane,
Thank you for leaving a review! We're delighted to hear how superb Victoria and the team have been in finding a good buyer for your house, as well as providing support throughout the process of the sale.
Best wishes,
Wards.
★★★★★ 5/5
GoogleI sold my flat December 2023 Nicholas was so approachable and helpful with some of the paperwork as I had not sold a property before, nothing was to much trouble. Katy was also very helpful and friendly. I would recommend anyone to use Ward and Partner in Cliftonville
Karen · 28 February 2024
Agent replied · 25 October 2024
Hi Karen,
Thank you for leaving a review! It's great to hear how helpful and friendly you've found our agents to be throughout the sale of your flat and we're delighted that you would recommend the team to others.
Best wishes,
Wards.
★★★★★ 5/5
GoogleMaria from Wards has been absolutely amazing. As someone who hasn’t a clue about property, she has kept me informed throughout and answered what must seem like my endless, nonsensical questions. Thank you Maria! Xx
Melissa · 26 August 2024
Agent replied · 25 October 2024
Hi Melissa,
Thanks for such a kind review! We're thrilled to hear that Maria has been such a great help to you. It's wonderful to know she could answer all your questions and keep you well-informed throughout the process.
Best wishes,
Wards
★★★★★ 5/5
GoogleVery pleased with Maria Meddings help in all aspects. Maria kept me up to date with everything, efficiently, professionally, and courteously every step of the way. Very reassuring and sympathetic. Thank you Maria.
Jennifer · 26 August 2024
Agent replied · 25 October 2024
Good Afternoon Jennifer,
Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear that you feel our agents have been so helpful. Thank you for your kind words about our team.
All the best,
Wards
★★★★★ 5/5
GoogleWe had a great experience with the team at Cliftonville . We sold and bought through this office . James is highly professional, easy to talk with and attentive . Amber, Katy and Nick were always on the ball, good communicators and helpful .Amber even delivered keys when we locked ourselves out one day!
We can recommend this team without any hesitation . They did a great job for us .
Louise · 26 October 2020
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Wards of Kent
★★★★★ 5/5
GoogleThank you very much to the fantastic team at wards clifftonville for the amazing work dealing with the sell of our property and also purchase of the new property especially Adriana, Nicholas and Victoria.
Lucy · 27 June 2024
Agent replied · 25 October 2024
Hello Lucy,
Thank you for leaving us your feedback. We're thrilled that our team in Margate were able to help you get everything sorted with your move. Best of luck in your new home.
All the best, Wards of Cliftonville Estate Agents
★★★★★ 5/5
GoogleMaria at wards has been wonderful throughout this entire process, constantly fighting my corner, you are in very safe hands. Thank you Maria and all at wards.
Joseph · 10 October 2024
Agent replied · 25 October 2024
Hi Joseph,
Thank you for your kind review - we will pass this on to Maria and the team! It's fantastic to hear how positive your experience with us has been.
All the best,
Wards
★★★★★ 5/5
GoogleMany thanks to Nicholas Florides and the team at Cliftonville office for a very straightforward sale of my home. They were very helpful and knowledgeable every step of the selling process. Will always use their services in the future. Thanks again Wards.
Clifford · 30 December 2023
Agent replied · 25 October 2024
Hi Clifford,
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Nicholas, and the rest of the team has been and how knowledgeable you've found them to be throughout every step of the selling process.
Best wishes,
Wards.
★★★★★ 5/5
GoogleVery pleased with the services I received when selling my house. Always happy and nothing is to much trouble for them. Definitely recommend them to friends and family. Will always be my first choice Estate Agent. 10/10
Also Amanda has been very helpful throughout these hard times with covid-19 giving regular updates and making sure everything is still progressing smoothly which it did and we finally moved :)
Phoebe · 26 October 2020
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Wards of Kent
★★★★★ 5/5
GoogleHad a brilliant experience in relocating to Margate and Wards of Cliftonville were at the heart of it. Wards have been extremely helpful from start to finish, wouldn't hesitate in recommending to anyone looking to buy or sell in the area.
Ben · 26 October 2023
Agent replied · 25 October 2024
Hi Ben,
Thank you for leaving a review! It's great to hear how positive your experience of relocating to Margate has been, and how our agents have been a contributing factor with their fantastic help throughout your journey.
Best wishes,
Wards.
★★★★★ 5/5
GoogleI found Adriana to be very helpful and relatable in her professional approach to customer service. I felt confident that I was steered in the right direction each I spoke to her. My honest opinion of Adriana's approach to customer service, is that she's very good at what she does. She's indeed an asset to the company. I'll definitely be recommending Adriana to my circle of friends because of the competence and passion she has displayed throughout our interactions during my property search.
Camille · 28 April 2024
Agent replied · 25 October 2024
Hi Camille,
Thank you for taking the time to leave such a detailed review. Here at the Margate branch, we're greatly motivated by results and our teamwork towards offering our customers the best possible service.
All the best, Wards of Kent
★★★★★ 5/5
GoogleThanks so much to Nick and Maria at Wards. They were exceptional and I'm so grateful for all their help. Highly recommend Wards!!
Research · 10 September 2024
Agent replied · 25 October 2024
Good morning,
Thank you for your lovely review! We're thrilled to hear that Nick and Maria provided exceptional service and we're honoured to hear that you'd recommend us to others.
Many thanks,
Wards
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