Every review we hold for the Thanet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLOUISE from miles and barr
LOUISE from miles and barr was there every step of the way. At the end of a phone or email. Answered or provided information to all my questions and done alot of the running around for me.
Ray · 16 September 2026
Agent replied · 23 September 2026
Thank you for sharing your wonderful experience, Ray. We're thrilled to hear that Louise provided such exceptional support and was there for you every step of the way. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotWonderful agency
Wonderful agency, great communication couldn’t do enough to help me during a very difficult time. Rebecca Gravener was particular kind and her professionalism when dealing with solicitors was outstanding. Highly recommended.
Customer · 11 October 2025
Agent replied · 22 October 2024
We're happy to hear that our agency provided excellent support during a challenging time. We appreciate your kind words and are glad our team's professionalism was helpful. Thank you for recommending us!
★★★★★ 5/5
TrustpilotThe whole process was swift and…
The whole process was swift and efficient and we were particularly grateful to Debbie Twaites for all her reassurances and useful updates. Her input was invaluable in it a stress free experience. Many thanks
Heather · 22 September 2026
Agent replied · 10 October 2026
Thank you for sharing your experience, Heather. We're thrilled to hear that the process was efficient and that Debbie's support made it stress-free for you. We always strive to put our customers first by providing clear communication and professional assistance
★★★★★ 5/5
TrustpilotMelissa has been very helpful and kept…
Melissa has been very helpful and kept us fully informed of the progress going forward.
Norman · 19 February 2026
Agent replied · 23 February 2026
Thank you for your kind words, Norman. We are glad to hear that Melissa, your sales progressor, has provided you with excellent support and kept you informed. We strive to deliver a seamless experience through clear communication and professional integrity. If you need anything further, please do not hesitate to reach out to us.
★★★★★ 5/5
TrustpilotHappy with the overall service that…
Happy with the overall service that they provided for me As a landlord it’s important for me to be able to contact my property manager with any questions / issues that I have .
I’d like to mention my proerty manager Georgia Cook who has been amazing she goes above and beyond to help with all issues that arise quickly and efficiently
Gilly · 13 October 2026
★★★★★ 5/5
TrustpilotVery good service from the viewing…
Very good service from the viewing agent and also those that helped initially, as well as contact/liaising/updates with Becky White throughout. I am happy with all of the help received from the team at the Ramsgate office of Miles & Barr, Grateful thanks.
Linda · 14 July 2026
Agent replied · 10 October 2026
Thank you, Linda, for sharing your wonderful experience with our team. We're delighted to hear that you received excellent support from our viewing agent and Becky White. We appreciate your kind words.
★★★★★ 5/5
TrustpilotCommunication was very well carried out…
Communication was very well carried out and informed me up to date with a professional mannerfrom Rebecca gravener and assisted with the purchase always trying to get this moving in the right direction
Greg · 18 September 2026
Agent replied · 23 September 2026
Thank you for sharing your experience, Greg. We're delighted to hear that our communication was professional and kept you informed throughout your purchase. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotLouise went above and beyond
Louise went above and beyond. If it wasn't for her the whole process would have been weeks longer. She was always friendly and always explained what was going on. I would always want her to be on my side for moving houe.
Gemma · 19 March 2026
★★★★★ 5/5
TrustpilotThe service received has been…
The service received has been excellent.
Mel the sales progressor has kept me informed throughout the whole process.
Ruben has also been amazing throughout my many viewings (sale and purchase ).
Miss · 23 September 2026
Agent replied · 10 October 2026
Thank you for your wonderful feedback, Miss Laws. We're thrilled to hear that Mel and Ruben provided you with excellent support throughout your journey. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 4/5
TrustpilotOur dealings with our property Manager…
Our dealings with our property Manager at Miles and Barr have been good. They are usually available (or if not will return your call), willing to listen, and quick to act. If they say they will investigate an issue they will.
Keith · 16 July 2026
Agent replied · 10 October 2026
Thank you for sharing your experience, Keith. We are delighted to know that our team has been responsive and quick to address your concerns. We strive to deliver a seamless experience through clear communication and consistent support. If you have any further feedback, please feel free to reach out to us.
★★★★★ 5/5
GoogleI bought a property through Miles and Barr recently. Louise was second to none throughout the whole process. she kept us up to date with everything and chased solicitors and other agents whenever necessary. We had quite a few problems but Louise was always upbeat and kept me sane throughout. I really couldn’t be more grateful to her for all her help. She really was outstanding. Thank you Louise. You are a star.
Thank you also to Hannah who found us the property and to all the fabulous staff at Mikes and Barr for always being at the end of the phone when needed.
Heather · 8 February 2025
★★★★★ 5/5
TrustpilotThe support and sales progression by…
The support and sales progression by Louise Daly following the sale of the property has been faultless. She has updated me on a weekly basis and chased buyer and solicitors to ensure the sale concludes swiftly and problem free. Would highly recommend .
Judith · 29 June 2026
Agent replied · 10 October 2026
Thank you for your wonderful feedback, Judith. We are thrilled to hear that Louise provided you with exceptional support and kept you updated throughout the process. Our team is dedicated to delivering a seamless experience with professionalism and integrity. We truly appreciate your recommendation and are here for any future needs you may have
★★★★★ 5/5
TrustpilotMiles and Barr have been extremely…
Miles and Barr have been extremely helpful from the valuation through to the sale of my bungalow. They have keep me updated at every stage of the process and I have been very happy with the services from the team in branch and Melissa Scarsbrook the Senior Sales Progressor.
Karen · 14 May 2026
Agent replied · 24 May 2026
We're so pleased to hear that our team was extremely helpful from valuation to sale. We appreciate your kind words about being kept updated and happy with our services.
★★★★★ 5/5
TrustpilotLouise Daly has been amazing with…
Louise Daly has been amazing with supporting me along the selling process. I would recommend Miles and Barr to other people as a result of the support I have received form Louise.
Alex · 19 May 2026
★★★★★ 5/5
GoogleWe’ve just gone through Miles & Barr for our recent house move to Margate and have had a very positive experience overall. In particular, huge thanks to Louise who was absolutely fantastic. She was super quick at responding to emails and … More
Tim · 4 April 2025
Agent replied · 22 July 2025
Dear Tim,
Thank you for your kind comments, wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotVery proactive & responsive
Debbie was fantastic - very proactive, responsive and genuinely empathetic to the stresses of moving home. Thanks Debbie!
Bree · 17 December 2025
Agent replied · 22 December 2025
Thank you for your kind words about Debbie, your sales progressor. We aim to make the moving process as stress free as possible and are really pleased to hear that you found Debbie empathetic and proactive. Thank you again for sharing your experience with us
★★★★★ 5/5
TrustpilotReally happy with Miles & Barr from…
Really happy with Miles & Barr from start to finish and Melissa Scarsbrook the sales Progressor has been a massive help and support and has been great in communication and advice and really gone above and beyond with helping us, thank you!!!
Karen · 19 February 2026
★★★★★ 5/5
TrustpilotExperienced professional and courteous…
Experienced professional and courteous Agency. Notwithstanding difficult market conditions after some weeks located a suitable Buyer of our Margate property. Especial thanks to Darren & his sales team plus special thank you to Louise for steering sale through.
Howard · 16 March 2026
★★★★★ 5/5
TrustpilotBecky was very helpful with keeping…
Becky was very helpful with keeping myself up to date on a regular basis with progress on my buyers solicitors.
Owen · 14 November 2025
Agent replied · 23 November 2025
We're happy to hear that we kept you informed about your buyer's solicitors. We appreciate your positive feedback and are grateful for your time.
★★★★★ 5/5
TrustpilotI have been so happy with the process…
I have been so happy with the process from start to finish. The team have been amazing. The way they work the business is fantastic. I couldn’t fault them. Becky white at the end process has been so helpful and understanding. Would highly recommend them so much
Leisa · 7 May 2026
Agent replied · 24 May 2026
We're happy to hear that you were so pleased with the entire process. It's great to know that our team's work ethic stood out to you, and that you found our support helpful. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotA wonderful and extremely pleasant sales progressor
We have been truly blessed with having Melissa Scarsbrook by our side during the whole selling process..she has been nothing but courteous, professional and informative..she has been a wonderful kingpin ,queenpin?? during the trials encountered during the weeks of processing the sale of our lovely dad's property...
Jacqueline · 6 May 2026
Agent replied · 24 May 2026
We're so happy to hear that you felt supported by our team, especially during the sale of the property. We appreciate your kind words regarding the service you received; it means a lot to us. Thank you for sharing your experience.
★★★★★ 5/5
TrustpilotRecommend
A great team, polite, helpful and professional, louise Daly was fantastic, great communication and pleasure to deal with throughout.
R · 17 November 2025
Agent replied · 23 November 2025
Thanks so much for leaving us a review and for your very kind words for Louise, your sales progressor. We will be sure to pass your feedback on! All the best for the future
★★★★★ 5/5
TrustpilotProperty Purchase
Miles and Barr and Debbie Mead have been very helpful with our purchase, keeping us informed regularly with the progress of the sale, always promptly answering my queries.
Julie · 11 September 2026
Agent replied · 23 September 2026
Thank you, Julie, for sharing your fantastic experience with us. We're thrilled to know that our team kept you well-informed and provided prompt support during your purchase. We always aim to deliver a seamless experience with professionalism and integrity. If you need any further assistance, please feel free to reach out to us
★★★★★ 5/5
TrustpilotPlumbing issue
Kim, from Miles and Barr was very quick and reactive to sort out a leak in my flat and even followed through by liaising with the building's managing agents. Great service.
Gilles · 20 August 2026
Agent replied · 10 October 2026
Thank you for your kind words, Gilles. We are delighted to hear that Kim was quick and efficient in resolving the leak in your flat. Our team strives to provide professional support and clear communication, ensuring a seamless experience for our customers. If you need any further assistance, please don't hesitate to reach out to us.
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