Trusted Agent profile · Thanet
★★★★★
1,069 reviews across 3 platforms
55-157 Northdown Road, Margate, United Kingdom, Margate, CT9 2QY, Thanet, CT9 2QY
Miles & Barr's office in Thanet, at 55-157 Northdown Road, is rated 4.5 out of 5 across 1,069 reviews on three platforms, including 248 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Miles & Barr Cliftonville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thanet.
Miles & Barr Thanet won ESTAS awards in three years, most recently 2025.
ESTAS winner in three years: 2025, 2024, 2023.
2025 1 Gold, 1 Best in County and 1 Best in Postcode ESTAS 2025 winners
2024 1 Silver ESTAS 2024 winners
2023 1 Gold and 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Thanet office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Team
We were very happy with the whole team at the Miles & Barr branch in Herne Bay.
Thank you for sharing your wonderful experience. We are so pleased to hear that our team provided excellent service from valuation to sales progression. We appreciate your kind words about everyone involved.
5/5
TrustpilotGiving informed and prompt advice plus…
Giving informed and prompt advice plus acting efficiently.
Thank you for your kind words, Geoffrey. We are delighted to hear that you found our advice informed and our support efficient. We strive to deliver professional service with integrity and local expertise. If you need anything further, please feel free to reach out to us
5/5
TrustpilotLouise was fantastic...
Louise was fantastic during the process of buying our first house: she kept all the solicitors in order, which must have been like herding cats!
5/5
GoogleSam at Miles & Barr Cliftonville has been the most helpful and kind estate agent I’ve ever worked with. He understood my preferences very quickly and has been able to recommend properties to me in an honest and thoughtful way. Highly recommend!
5/5
TrustpilotBecky provided excellent service…
Becky provided excellent service throughout. She was professional, responsive, and kept me informed every step of the way, making the whole process smooth and stress-free. Highly recommended!
Thank you for sharing your wonderful experience with us. We are thrilled to hear that Becky, your sales progressor, provided such professional support and kept you informed throughout the process. Our goal is to deliver a seamless experience with integrity and local expertise. We appreciate your recommendation and look forward to assisting you again in the future.
5/5
TrustpilotMiles & Barr ... Louise Daley
Louise was excellent and very professional from start to finish, nothing was ever to much and her communication and knowledge was second to none.
5/5
TrustpilotExcellent service from Folkestone
The service received from the staff at Miles & Barr in Folkestone has been exemplary. They are polite and easy to deal with, answering any queries in a professional manner.In her role as Sales Progressor, Emily Stickler has worked with us to achieve exchange of contracts on our sale. She has remained in regular contact throughout the process, providing timely updates each week.Thank you Emily for your help.
5/5
TrustpilotThey actually listen....
The team at Miles and Barr have been excellent. From the initial valuation they were helpful and informative and most importantly, they listened. This carried through for my interactions with them, no matter which stage of the sale.
We're happy to hear that our team provided excellent support throughout your sale. We appreciate you highlighting our proactive approach in resolving complications and ensuring a quick sale. Thank you for recommending us!
5/5
TrustpilotDebbie at Miles & Barr was very helpful…
Debbie at Miles & Barr was very helpful when purchasing our first home. Her communication was excellent when we had any questions or queries.
5/5
TrustpilotLisa Cook went above and beyond
Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!
5/5
TrustpilotWe met with Jake |Chamberlain of Miles…
We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company
5/5
TrustpilotAmazing, owe Adam and the team at Herne Bay my life!
Adam and the staff at Herne Bay were so helpful and kind to both me and Mark even though we were having a rough time, and they helped us find our dream home! The kids love the big garden space and place to play football, and Mark can finally build his workshop! Thankyou all so much, we are so greatful for your help🫶🏽 Such a great and pleasant experience for the whole family.
5/5
TrustpilotFran was absolutely superb
Fran was absolutely superb.
5/5
GoogleLouise made my life extremely easy, she was on top of my sale since day 1. She was really attentive and pushing in both sides, she was on top of everything with full knowledge of what she was doing. I am very pleased with her job and i will recommend to anyone i know Louise from Miles & Barr if they are thinking to buy or sell a property.
4/5
GoogleA big thank you to Louise Daly for progressing the sale of my leasehold flat at Majestic Court, Cliftonville through to completion. The managing company (Powell & Co) were extremely incompetent and uncooperative and seemed to be making every effort to make the sale as difficult as possible, causing numerous problems and delays. Without Louise’s involvement, I’m not sure it would ever have got over the line.
5/5
TrustpilotFirst class and professional.
Great communication and support from Louise Daly. It’s always stressful selling a property, particularly when solicitors can be so unresponsive, however Louise was very professional and kept us in the loop all the way. She even took calls / e mails when on holiday to try and get the sale over the line. First class from Louise and the Miles and Barr team in Margate.
5/5
GoogleMy property transaction was handled by Darren at Miles & Barr, he was very professional and made it so that everything ran smoothly, and advice was spot on, a big thank you to him and the team
Dear Rajeevan, Thank you for your review on your recent dealing with Darren. Many thanks Bradley
5/5
GoogleExcellent customer service from Annie (Collier). Dealt with an enquiry even though the property was outside her office area, swiftly actioned it, set up viewings and took feedback, passed onto the appropriate branch colleague, checked in and followed up that I had indeed been contacted etc etc as there was a sense of urgency required. In no time at all the property was secured. Really really helpful, very good interpersonal and communication skills, felt like she couldn’t do enough. Thank you Annie.
4/5
GoogleMile and Barr Cliftonville provided us with an all-round professional service which we were happy with. Louise was our sales coordinator and she was absolutely FANTASTIC. It was so reassuring to know that Louise was there whenever we needed advice or reassurance or sometimes just someone to listen to our rants! Louise was understanding and extremely knowledgeable. But most importantly you always knew that Louise would get back to you as soon as she could and that responsiveness was a god send when you are in a process that you have no control over. Louise was empathetic and genuinely understood whenever we were so stressed that we were upset or angry. At one point if it wasn't for Louise I think we would have pulled out of the sale due to frustrations with solicitors, but she was able to keep us calm and positive. I have missed talking to her since the sale completed lol!
5/5
GoogleLouise Daly was my point of contact for the sale. I can't thank her enough for her continuing support, strength and always being there. There were really low periods during the 7-month sale where I was ready to pull out. Louise saw me through this and I've finally exchanged. I have been able to phone, email, and chat with her knowing she was there for me. I have not enjoyed the selling experience, Louise is the one person I will genuinely miss chatting to. Miles and Barr are incredibly lucky to have her as an employee. Thank you Louise,
5/5
TrustpilotHad a great service from Miles & Barr…
Had a great service from Miles & Barr purchasing our property. Debbie mead who took care of the purchase/sale was exceptional, dealing with us and the solicitors to make it as smooth as possible.
Thank you for giving us such a good review! We will be sure to pass your feedback on to Debbie, your sales progressor who will be delighted to hear that she has made an impact to alleviate any stress and make the sale and purchase as smooth as possible!
5/5
TrustpilotAmazing service, highly recommend
Me and my expecting partner were look to move back to the Thanet area, and I can’t be more pleased with the service, work rate and general help that I have received for Miles and Barr. We was in a time limit situation which added pressure to the whole ordeal but all the staff were so great in assisting with bookings, viewings and communication. Anna who handled our application once we had found a suitable place went above and beyond with her personal service and work rate and without her hard work we would still be looking. A big thank you Anna and all at miles and Barr who have made this move possible. We have a dream place found within our limited time fame and budget.Thank you all once again for your impeccable service and professionalism and all who went the extra mile
5/5
GoogleExcellent service from the team at Miles and Barr Cliftonville. Special shout out to Chelsea who assisted throughout. The whole experience of selling and buying was made as smooth as possible. Chelsea and the team gave advice and support from start to finish. 1000% recommend.
5/5
TrustpilotExcellent Estate Agents
Miles and Barr are very proactive and honest. They are confident with their selling strategies and know how to implement them for eveyone's benefit. The staff in the Cliftonville Office are exceptionally helpful and are happy to talk anything through with you at any point. I have been through a house selling and buying process with them recently, and in particular the progression officer Louise Daly was a great support and extremely professional. I would recommend you use this estate agency.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Miles & Barr Cliftonville won Gold for Sales in South East (Kent), Best in County (Kent) and Best in Postcode (CT9) at the ESTAS 2025 awards, its most recent, and ESTAS awards in two earlier years.
Tell us what you need and we'll put you in touch. Miles & Barr Cliftonville hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thanet.
