Trusted Agent profile · Thame
★★★★★
159 reviews across 1 platform
112 High Street, Thame, OX9 3DZ, OX9 3DZ
Part of Tim Russ & Co, see every office.
Tim Russ & Co's office in Thame, at 112 High Street, is rated 4.8 out of 5 across 159 reviews on 1 platform, including 159 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Tim Russ & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thame.
Every review we hold for the Thame office, from every platform, shown as written. First names only.
5/5
GoogleAll the staff at Tim Russ were helpful and friendly throughout the selling process. Daniel was always thoroughly professional, from conducting numerous viewings in the pouring rain to ensuring that our sale progressed smoothly, always offering support and guidance. I would thoroughly recommend Tim Russ of Thame.
5/5
GoogleColin Foster has always been extremely helpful at finding me good tenants, and sorting out problems. He is the person I go to.
5/5
GoogleAs a landlord, I'm very pleased by the excellent service from Sue Withey, who sorted an issue out for me most efficiently.
5/5
GoogleVery good experience of dealing with the team here. Got a good price for my house in challenging market conditions - never any of the normal pressure to reduce for a quick sale..good communications and feedback throughout the whole process. Pleasure dealing with the guys there, especially Dominic, Dan and Ed. Cheers guys.
5/5
GoogleJohn helped with my investment property search and I ended up buying an apartment through him. He was efficient and professional throughout, highly recommend.
5/5
GoogleWe were very impressed with the complete service Tim Russ & Co. provided . John Horton in particular managed our purchase and onward chain communications exceptionally well . House purchase in the UK is particularly difficult and doesn’t get any easier, Tim Russ & Co manage to overcome these difficulties with ease and professionalism.
5/5
GoogleI rent a property from Tim Russ and couldn't be happier. They are always happy to help quickly with any issues that arise. My main point of contact is Colin Foster, but all the staff are great!!
5/5
GoogleWe've been clients of both the buying and letting's side of Tim Russ in Thame. They really know and understand their clienteles' needs. Over the years, we've been supported by our Property Manager, Nigel and his professional team - Colin and Joy. Happy to recommend.
3/5
GoogleWe used Tim Russ to sell my late mother's house in Thame. The service we received was distinctly 'average'. The branch manager was rude and offensive. It felt like they were more interested in representing our buyer than us as a customer. On the day of completion, we found out the buyer hadn't been informed of a price discount we had offered some weeks beforehand and so,although we were quids in, this left a disappointing taste to the sale. Personally I would not recommend these guys, but I cannot vouch for any of the others in Thame.
5/5
GoogleDaniel and his sales team recently marketed and sold a Thame property for me. From the initial contact through to completion of the sale Daniel provided excellent service and attention to detail. The whole sales team were professional and pro-active to both buyer and seller. They managed an extremely tight time scale interacting with both the buyers and sellers conveyancers. Great job all round - thank you !
5/5
GoogleGreat communication & updates throughout the whole process, staff are welcoming and answer all queries in a timely manner.
5/5
GoogleFrom start to finish, they were absolutely brilliant in helping us sell our flat. Their professionalism and excellent communication made the entire process smooth and stress-free.
5/5
GoogleThe best company ever.The staff are professional.I have been with them for more than a year. The service is absolutely excellent. They are just a phone call away , I’m happy to continue with them . Nigel. Colin and Joy have great service 🌟🌟🌟🌟🌟 …
5/5
GoogleHave been with Tim Russ & Co for a few years now and the level of support, customer service and response we receive has always been fantastic. Our property manager Nigel has always been great, very courteous and always goes above to help. Would recommend
5/5
GoogleProfessional, helpful & welcoming. The Thame branch helped me with all my queries and my search, although I did not end up buying around Thame Callum was experienced with his approach and helped me thoroughly. Would recommend using this agent!!!!
5/5
GoogleTim Russ has done a good job of managing our properties. A special shout out for Nigel Wallace Regional Head of Property management who has been swift and efficient in responses to challenges and has expedited work that was time sensitive.
5/5
GoogleJohn looked after me very well. He handled the process of selling my property without fuss, he was always professional and was willing to offer help and advice when required. The team are all very friendly and efficient. Many thanks. Would definitely recommend.
5/5
GoogleExceptional Service and communication from the outset. Fiona and the team has been excellent in keeping us up to date throughout our sale. Would highly recommend without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI've worked with both the sales and lettings team at Tim Russ Thame. They are extremely responsive and quick to find both tenants and buyers. Joy makes everything go really smoothly and they really work well as a team.
5/5
GoogleDominic and his team were always professional and very helpful in our recent purchase. The process was at times challenging and stressful but Dominic’s calm approach and knowledge of solicitors conveyance processes were invaluable. Thankyou, Maggie and Mark
5/5
GoogleWe had a great experience with Tim Russ Thame. We are so happy in our new home! John got us answers very quickly when we needed them and was always there to help. We would highly recommend Tim Russ.
5/5
GoogleWe've had a great experience with Tim Russ. Queries are answered quickly and followed up on effectively. Our lettings agent, Colin Foster, has just secured us a further two year lease and we are delighted.
5/5
GoogleNigel Wallace @ Tim Russ & CO. has looked after a property for me in Thame for nearly 13 years, and I have always found him to be very helpful and totally professional. Thank you very much.
1/5
Google'Too busy' to return the phone calls and always 'away from the desk'. I'd advise the landlords to go elsewhere, since these guys can't be bothered to do their jobs. Further comments: Please stop using the pandemic as an excuse for incompetence.NegativeResponsiveness, Professionalism
Hi Vilte Dewar, like many businesses we are working extremely hard under very difficult circumstances and we apologise for not being able to return your call with our usual promptness. Hopefully the issue has now been resolved but please do get in touch if we can be of any further assistance.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Tim Russ & Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Thame.
