5/5
GoogleCatherine at College and County has been incredibly helpful through the whole process of finding a perfect place for our needs. She has been nothing but professional and kind throughout.
Trusted Agent profile · Thame
College & County ltd Thame reviews
★★★★★
235 reviews across 2 platforms
55 North Street, Thame, OX9 3BH
College & County ltd's office in Thame, at 55 North Street, is rated 4.8 out of 5 across 235 reviews on two platforms, including 158 Google reviews rated 4.9.
Reviews
Every review we hold for the Thame office, from every platform, shown as written. First names only.
Google5/5
GoogleSuper helpful and friendly staff. We have dealt with a few different people and the standard is the same across the board with them. Friendly and professional. Would definitely recommend.
5/5
GoogleSuper helpful and friendly staff. We have dealt with a few different people and the standard is the same across the board with them. Friendly and professional. Would definitely recommend.
5/5
TrustpilotProfessional, friendly, trustworthy
Without exaggeration, College & County is the best estate agent I have ever dealt with. Friendly, professional and trustworthy. They clearly care about their long-term reputation.Highly recommended!
Agent replied · 6 July 2023
Thank you Harry! you are correct........ we really do care about our reputation. At a time when peer recommendation is increasingly important in how we choose goods and services, I am sure that genuine customer reviews on whatever platform are critical to the sustainability of our business. It is one of the reasons that we do no marketing for new landlords.........We really do want to find those who have heard about us from someone they know or who have read the reviews on line and decided to join us. These are the landlords we want to work with as they will understand how important it is that all occupants have as positive an experience as you. Mark Crampton Smith - Managing Director
4/5
GoogleIn various previous guises we have used what is now College & County for 25 years, we are still using them so they must be doing a good job.
Agent replied · 6 July 2023
Thank you Richard for posting a reply.........I am delighted that the changes have not reduced the service levels, and that you have stuck with us for so long. Mark Crampton Smith - Managing Director.
5/5
TrustpilotMy brother and I run a couple of…
My brother and I run a couple of rentals, one with College & County whose personal friendly service eclipses the other company tenfold. We have been so impressed with their efficient personal service that we just wanted to shout about it.
5/5
GoogleDarren Hunt from College & County gave us great service all through the sale of our house. The first buyer through the door made an offer straight away, which after a bit of negotiation, we accepted. He was always available and helped enormously moving the sale along.
5/5
GoogleHad an excellent experience interacting with Darren from College and County. Always very helpful and responsive.
5/5
GoogleCollege & County Thame have been professional and extremely helpful during our sale. Despite a major set back after an initial last minute failed sale they re-marketed the property quickly & efficiently and have now finalised our sale. Thank you.
5/5
TrustpilotVery efficient
Very efficient, good communication with their response times to queries. Easy process with them through my house rental.
Agent replied · 6 July 2023
Very pleased to hear it Emmanuel......... The property sector has been slow to digitise, however, we are keen to ensure outstanding customer experience by incorporating best in class technology into our lettings process. Mark Crampton Smith - Managing Director.
5/5
TrustpilotCollege & County
I have found C&C to be an extremely professional, reliable and friendly company and would not hesitate in recommending them to other landlords who want peace of mind.
Agent replied · 6 July 2023
Thank you Jill for taking the time to post a review. I am delighted that you have found the service from the team so strong. I hope all is well with you and that your overseas adventure is working out?
5/5
GoogleThank you for the professional and friendly service you have so far provided. Boiler broke down and was looked at by an engineer very quickly. Thank you again!
Agent replied · 6 July 2023
Thank you Edward for posting a review. It would be good to know what it was about your customer experience that made you leave us 5*s. If you would rather not leave a public message, please do feel free to contact me directly. Mark Crampton Smith, Managing Director.
5/5
GoogleVery efficient service, and very pleasant people to deal with.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 6 July 2023
Thank you Francis. Mark Crampton Smith - Managing Director.
5/5
GoogleFabulous service from Darren. Kept me updated and informed all the way through my house purchase. Cannot fault and wouldn’t hesitate to recommend.
4/5
GoogleCommunication when needed was exemplary. The holiday cover was just as efficient. Would have been 5 * except for some ambiguous information about the length and position of the chain at the start of the process. We would use College and County again.
5/5
TrustpilotSuperb team .
Team was very helpful in every way possible .
Agent replied · 26 December 2025
Brilliant news, thank you Audrey.
5/5
GoogleIn my opinion College and County have are a very professional team They understand both the Landlords and tenants needs. I would highly recommend them.
Agent replied · 6 July 2023
Thank you for taking the time to commend us. The opinion of professional landlords is very important, indeed providing a service that adds value is what drives us as a business. Part of that is of course ensuring that we effectively match people and property, and help both parties to understand their contractual responsibilities.
5/5
GoogleHonest, straightforward, seamless, sold first viewing, good communication thereafter.
Agent replied · 6 July 2023
Thank you Sabra for taking the time to post your review. I am delighted that the service you experienced merits your commendation. Customer views are increasingly critical to how we all choose goods and services and therefore to the sustainability of our business.
5/5
GoogleHonest, straightforward, seamless, sold first viewing, good communication thereafter.
Agent replied · 29 August 2023
Thank you Sabra for taking the time to post your review. I am delighted that the service you experienced merits your commendation. Customer views are increasingly critical to how we all choose goods and services and therefore to the sustainability of our business.
5/5
TrustpilotVery helpful
Very helpful, efficient and friendly
Agent replied · 11 October 2026
Thank you Maddy for taking the time to share your experience with others. I am delighted that the team were able to deliver CX that minded you to commend us. Mark Crampton Smith - Director
5/5
TrustpilotNothing is too much trouble for the…
Nothing is too much trouble for the College and County team. As a landlord I can recommend them 100%
Agent replied · 6 July 2023
Thank you John, I am delighted you feel able to recommend us, and even more pleased that you actually have. (I hope that those you have commended to us feel the same way! Should you ever spot any way in which we could further improve our offering, please do not hesitate to let me know. Mark Crampton Smith - Managing Director.
5/5
TrustpilotYou manage my two properties very well
You manage my two properties very well, ensuring that they are maintained and addressing any issues quickly and efficiently
Agent replied · 6 July 2023
Thank you for your review David. I am delighted that you are happy with the service you receive from us. Should you ever spot any way in which we could improve our service to you, please do not hesitate to let me know! Mark Crampton Smith - Managing Director.
4/5
GoogleIt has been a long and tedious journey to get to the finishing line! However, I found College and County to be thoroughly professional and Darren extremely helpful in dealing with all the problems that occurred and those involved. Many thanks to all.PositiveProfessionalism
5/5
GoogleBoth Sam and Ellen have been amazing, both were incredibly professional, kind and supportive. Thank you both.
Agent replied · 6 July 2023
Thank you Caroline for taking the time to post your review. I will let the team know how "amazing" you have found the service to date. Please do contact me directly should you ever spot a way that we could be even better! Mark Crampton Smith - Managing director.
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