Every review we hold for the Thame office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleDarren sold us a property in Thame in August 2021. Throughout the process he's acted with integrity, transparency, and overall decency. I would highly recommend College and County to someone looking to purchase or sell a property.
Joel · 6 July 2022
Agent replied · 6 July 2023
Thank you Joel........Your commendation is most valuable to us. As Covid has accelerated the digitisation of business, we are increasingly seeking customer reviews to help us choose goods and services. Our business model invests our customers fees in high quality staff to deliver exceptional service rather than expensive high street offices and glossy marketing campaigns. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleDarren did a great job on the sale of our house in Thame, both achieving a fair price and managing the process of the sale to conclusion in a timely and efficient manner. We would recommend him.
Tom · 6 July 2022
Agent replied · 6 July 2023
Delighted that you feel able to commend us Tom. Our reputation with customers is absolutely critical to our sustainability as a business. In a small town, and even more so in the villages, word of mouth and recommendation is still the principle route to new instructions. Many thanks for taking the time to post a review. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
TrustpilotGood
Overall, it was a great experience. The staff were highly professional, responsive and helpful. The communication was always clear and effective. I personally would recommend College and County if they have properties that you are interested in.
Ian · 22 June 2022
Agent replied · 6 July 2023
Thank you for posting a review Ian. Peer commendation is critical to our long term sustainability and growth. Mark Crampton Smith - Managing Director
★★★★★ 5/5
GoogleIf it wasn't for Darren at C&C I do not think our sale would have gone through. Lengthy chains, add stress and time, but Darren's patience helped us through it. If I had my time again, I would have sold through C&C as well as purchased.
G · 14 April 2024
★★★★★ 5/5
GoogleThe team at College and County are cheerful, efficient, and above all professional. They work hard at managing the relationships between landlords, tenants and properties, and the issues which inevitably arise from time to time. As a landlord with many years of experience I am very happy to recommend them.
Matthew · 7 July 2019
Agent replied · 6 July 2023
Matthew, thank you so much for taking the time to commend us with a Google Review. I am delighted that you find the service professional and efficient. Your comments are particularly rewarding for the team, as you are a professional and portfolio Landlord who would know if the team were failing in any department! Please do call me directly (if I am not in Thame the team will be able to transfer to my mobile) should you ever spot a way that we could further improve the service to our clients. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
TrustpilotBest estate agent in Thame!
Best estate agent I have ever dealt with. Efficient, friendly, understanding and professional. They do what they say they will do on time and with care. Very well organised and experts in their field. Outstanding service and I would recommend without any reservations.
Apostolos · 16 July 2021
Agent replied · 6 July 2023
Wow! Thank you Apostolos. I know how hard the team try to exceed customer expectations, but it really does mean a lot to them to receive such powerful reviews. I know that Ellen and Sam will be delighted. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleNeeded to move quickly and found them very helpful and supportive. Their website and online forms were easy to use and they sorted everything very efficiently. Very pleased with the move and would definitely use them again. Thanks all!PositiveResponsiveness, Quality, Professionalism, Value
K · 28 August 2021
Agent replied · 6 July 2023
Thank you Kris for leaving a review. I am delighted that you found the process easy and efficient. We have had to adapt the whole process of letting and managing property to ensure everybody's safety during the Covid pandemic. Some of the changes have accelerated efficiencies that were planed anyway, but it is refreshing to see that a small team have been agile enough to ensure the process works for customers. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
TrustpilotI have had a very good experience with…
I have had a very good experience with College and County. They are always friendly and helpful and find tenants quickly. They have just obtained a five-year HMO license for my premises at minimal trouble to myself. I would recommend them.
Sarah · 27 October 2021
Agent replied · 6 July 2023
Thank you Sarah for posting a review. Our team have an excellent reputation with Oxford City's Environmental Health Dept, Cristina's efficiency and our client's commitment to Ethical Letting makes securing 5 year licenses and the incumbent savings much easier.
★★★★★ 5/5
TrustpilotAn excellent service in all respects
An excellent service in all respects. I have been with College and County for seven years and they have been exemplary letting agents. All the team are incredibly helpful and pleasant and quick to respond. I would thoroughly recommend them.
Wendy · 20 December 2021
Agent replied · 6 July 2023
I am delighted that you feel able to commend us Wendy…. Our reputation with customers continues to be the principle driver for growth. Mark Crampton Smith - Managing Director
★★★★★ 5/5
TrustpilotAll the departments at College and…
All the departments at College and County have given me excellent service since I placed a flat that I can't live in with them for temporary rental. Property services and repairs are efficient and good value, and the accounts department - Adele in particular recently - very helpful.
Elizabeth · 7 December 2019
Agent replied · 6 July 2023
Thank you for taking the time to post a review. I have let Adele know how pleased you are with the service.
★★★★★ 5/5
GoogleGreat service fro Darren.
Always avaliable to talk to and answer questions.
Good liason with Solicitors and ourselves.
Would recommend College and County to anyone wanting to sell a property.
Alan
Alan · 29 November 2024
★★★★★ 5/5
GoogleDarren at College and County went above and beyond to help with the purchase of my property. He helped wherever he could to keep things moving along and everybody informed. Great service. Highly recommend. Thanks.
Kes · 6 July 2022
Agent replied · 6 July 2023
So pleased you feel able to commend us so highly Kes…. And delighted you have secured your property. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleI purchased a property being marketed by College and County. Darren Hunt, the estate agent, was professional whilst demonstrating a warmth and genuine desire to manage the needs of all parties involved. I found Darren to be highly communicative in an honest and open manner. I would highly recommend College and County to future vendors and prospective buyers. Thank-you for making a rather stressful process a little less stressful. HazelPositiveResponsiveness, Quality, Professionalism
Hazel · 28 August 2021
★★★★★ 5/5
TrustpilotI have entrusted my student let in…
I have entrusted my student let in Oxford to College and County for the last 10 years. They have always been knowledgeable, approachable and professional in their management of our property. They are always available to talk to when needed. I cannot commend them high enough.
Mr · 28 November 2019
Agent replied · 6 July 2023
Thank you Alex for your review. I am delighted that you feel able to commend us. Should you ever notice any way in which we could improve our service to you, please do not hesitate to let me know. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleDarren was always available for appointments and viewings. He is very focussed and professional and it was a pleasure dealing with him.PositiveResponsiveness, Professionalism
Cheryl · 28 August 2021
★★★★★ 5/5
GoogleCollege and County have managed the letting of our flat since it went on the market in 2021. initial surveys and checks were carried out very thoroughly and a prospective tenant was found very quickly. All the legal information was handled …
John · 14 April 2024
★★★★★ 5/5
GoogleI rented a lovely home in Thame for 2 years. College and County made the rental process easy throughout my tenancy and look after both the Tenant and the Landlord.
Sam · 30 October 2024
★★★★★ 5/5
GoogleOur experience with Darren and College and County was perfect. They were prompt and informative in everything they did throughout our first house purchase, I could not recommend them enough!
Jack · 9 September 2022
Agent replied · 6 July 2023
Thank you for taking the time to post a review Jack. I am of course delighted that your experience was “perfect”. Our future as a business is increasingly dependent on peer reviews as we all tend to choose services or products based on other customer experience. Mark Crampton Smith - Managing Director
★★★★★ 5/5
GoogleI've just moved into a property rented through College and County in in Thame. Often the rental process can be difficult to navigate and a bit of a pain, but they made it very easy and i can't recommend them highly enough so far.
Joshua · 7 July 2019
Agent replied · 6 July 2023
Thank you Joshua for taking the time to post a review. I am delighted that you have found the service straightforward. Please do let me know directly should you spot any way in which we can make the customer experience even better! Mark Crampton Smith, Managing Director.
★★★★★ 5/5
TrustpilotWe have been really impressed with…
We have been really impressed with College and County. Tabitha has always been so helpful and available when we’ve had any questions or requests and any issues have always been resolved quickly. Would definitely recommend.
Megan · 28 June 2021
Agent replied · 6 July 2023
Thank you Megan…. I am delighted that you feel able to commend us. Our reputation is critical to our mission to change the reputation of agents.
★★★★★ 5/5
GoogleMy experience with College and County is great, they are very professional and look after their tenants and landlords. :)
Cristian · 14 April 2023
Agent replied · 6 July 2023
Thankyou for posting a review Cristian. I am delighted that the Thame lettings and management office have looked after you and provided you with a great experience and its always brilliant to receive feedback from happy tenants and landlords. David Gilson (Director)
★★★★★ 5/5
GoogleCollege and County were very professional and personable. My house sold quickly and the advice and support I was given was excellent. Would throughly recommend
Kate · 10 August 2022
Agent replied · 6 July 2023
Delighted for you Kate. And I hope that your new home is everything that you imagined! Thank you for commending us....... there is no doubt that peer recommendation is the principle driver for our continued growth. Mark Crampton Smith - Managing Director.
★★★★★ 5/5
GoogleGreat service from start to finish on both our purchase and sale. Darren worked tirelessly to coordinate communications with all parties and intermediate on contentious points to get the transactions over the line on time.
Christopher · 14 April 2024
★★★★★ 5/5
GoogleIf it wasn't for Darren at C&C I do not think our sale would have gone through. Lengthy chains, add stress and time, but Darren's patience helped us through it. If I had my time again, I would have sold through C&C as well as purchased.
Gavin · 28 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
