Every review we hold for the Tewkesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleStefan was incredibly professional, engaging and willing to listen about what we knew about our house to then feed that into the sales cycle. A superb effort by the whole team to sell our house in a tricky climate. Tori did an amazing job with fantastic professional photos, virtual video tour and viewings while Charlie proactively kept me up-to-date with upcoming viewings and the required feedback from those viewings. Post initial sale, Dionne then ensured that conveyancing did not bog us down and we both proactively pushed it over the line. Great job Peter Ball Tewkesbury..Thank you!
Kevin · 14 January 2025
Agent replied · 13 June 2024
Hi Kevin, thank you for your lovely review. It was a pleasure working with you, best of luck with everything!
★★★★★ 5/5
GoogleI had a fantastic experience with Peter Ball from start to finish. Dionne and the team were friendly, approachable, and always happy to help with the many questions I had. They made what can often be a stressful process feel smooth and manageable, keeping me updated every step of the way. Their professionalism and genuine care really stood out, I wouldn’t hesitate to recommend them.
Zoe · 15 April 2026
★★★★★ 5/5
GoogleFantastic branch of Peter ball. From viewing to completing. Emilia and Victoria and Dionne really looked after us. This was our first house purchase and they walked us though every detail ensuring we understood every step. I wish I could give them all more than five stars. If your looking at houses in this area highly recommend having a chat. Once again thank you guys.
Roxy · 9 April 2026
Agent replied · 16 April 2026
Hi Roxy, thanks so much for your review, it means a lot to the whole team! Congratulations again on becoming home owners and we wish you all the happiness in your new home. Best wishes, Victoria.
★★★★★ 5/5
GoogleWe recently bought our first home with the help of Peter Ball & Co, and the experience was fantastic from start to finish. The team was friendly, professional, and always quick to answer our questions. Buying your first home can feel overwhelming, but they made the whole process smooth and stress-free. We’re so grateful for their support and couldn’t recommend them highly enough
Thank you so much
Peter ball and Co team
Best regards
Vikram and Marta
Vikram · 5 November 2025
Agent replied · 14 January 2026
Dear Vikram Mallhi
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAmazing company kept us in the loop as and when they could! Big thank you to Belinda who supported us all the way through!
Jodie · 17 December 2025
Agent replied · 14 January 2026
Thank you Jodie for your lovely review. We hope you're settling in well and enjoying your new home!
★★★★★ 5/5
TrustpilotExcellent letting service
We have let two houses with Peter Ball lettings, one for 11 years and the other for 7 years and they have provided an excellent service to us over this period. In the last year Tess Ashmeade has been the Property Manager in Cheltenham and has been wonderful. She answers all queries quickly, efficiently and has an excellent nature. She is polite, helpful and liaises with both us and the tenants effectively. It is a delight to deal with her, she is an excellent ambassador for Peter Ball.
Heather · 20 February 2025
★★★★★ 5/5
GoogleWe were so impressed with all the team at PB&Co. So professional, excellent communication and we felt in very safe hands. They were trustworthy and made the stressful process of selling our home so much smoother than we had anticipated. I have already recommended them to friends and family looking to sell up!
Ali · 16 February 2026
Agent replied · 16 April 2026
Hi Ali, thank you so much for your kind review. We look forward to hopefully helping your friends and family in the future. Best wishes, Victoria
★★★★★ 1/5
TrustpilotAweful experiences
We had an appointment scheduled by Peter Ball & Co to view a property at 4:30 p.m. on Saturday, August 10th. However, no staff showed up on-site at the scheduled time. We called 01242 255288 for assistance, simply wanting to know if Karen Wills was coming, but no one was able to help. In the end, no one showed up, so we decided to leave. We were furious, having driven from Swindon to Cheltenham specifically to view the property. We certainly didn't expect no one to show up. Terrible services!!
Lee · 10 August 2024
★★★★★ 5/5
GoogleVictoria Hicks and her staff assisted in the sale of our house in an extremely professional way without hitch. This was even after the first purchasers dropped out, resulting in a replacement buyer found in a matter of days. Communication was excellent at all times and I thoroughly recommend this office and staff.
David · 15 December 2025
Agent replied · 14 January 2026
Dear David Druce
We greatly appreciate your 5-star review and the time you took to share your experience with Victoria. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotI don’t usually write reviews
I don’t usually write reviews, but I wanted to give a big shout out to Karen Wills, who showed me a property today in Cheltenham. I was probably her last appointment on what was a very hot day, but you wouldn’t have known it, she was absolutely brilliant.
Darren · 22 June 2025
★★★★★ 5/5
GoogleJonathan came to view the property, arrived in a timely manner and delivered a very professional pitch without being pushy or aggressive. I was given an estimation of a price that could be achieved to sell and they certainly delivered. Tori was also very helpful and all viewings came with notifications and reminders which was very handy. Great recommendation for a conveyancing solicitor and post-sale comes with your own dedicated Sales progressor person.
I would definitely recommend Peter Ball & Co.
Graham · 10 June 2023
★★★★★ 5/5
GoogleSuperb service! We have bought and sold many properties over the years and experienced the service of many Estate agents but can very easily put Peter Ball at the top of the list. Since meeting Jonathan Richards in 2015 we have sold three properties and he and his team have been exceptional. They always provide a professional and positive experience and are happy to go the extra mile. I wouldn't hesitate to recommend them. I would also like to thank Tori for all of her great work on our recent sale.PositiveResponsiveness, Quality, Professionalism, Value
Janette · 10 June 2022
★★★★★ 5/5
GooglePeter Ball & co are absolutely brilliant. The sale of my house has been turbulent but Dionne, Jonathan, Tori and the rest of the people here made the experience easier. They’ve been understanding and professional throughout. Communication is key and they get this, Dionne has been better than my solicitors with keeping me up to date with information on progression/processes throughout. I feel they seriously care and that is what has made this very stressful journey bearable. Thank you so much. Rebecca Wilson
Jessie · 10 June 2022
★★★★★ 4/5
GoogleI must say I found the staff at the Tewkesbury shop very
professional and very easy to talk with nothing was never
a problem and I was kept up to date with what was going
on in the market.
I would recommend Peter Ball Tewkesbury to my friends in this area.
Graham · 14 January 2025
Agent replied · 1 May 2025
Dear Graham Lewis,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWe viewed what is now our new home on a dark, mid afternoon in early January 2020. It was love at first sight, or perhaps 26th sight, as it was the 26th house we had viewed. It was too late that Saturday after for the agent to really get our immediate offer moving. But on the Monday morning they flew into action. Their charming, easy-professionalism made us feel confident in the entire thing. The purchase went through without a hitch and for that I really do believe Jonathan Richards deserves the credit. He kept communication flowing, nothing was too much effort...and now we're in he's even been kind enough to recommend some local tradesman. Moving is stressful, and anyone who says it's not is lying. But if you can, make it easy on yourself and buy your home from Peter Ball & Co in Tewkesbury. It'll be smooth, I promise.
Kelly · 10 June 2020
★★★★★ 1/5
TrustpilotSo the client wants to sell
So the client wants to sell, so say? I set an appointment for last week, cancelled at last minute, child is unwell. Rescheduled for this week, today.
Kevin · 10 May 2026
★★★★★ 5/5
GoogleWe were purchasing a property and Ricardo was our point of contact. Nothing was too much trouble for Ricardo. He always returned our call s and at all times was not only professional but with empathy during a stressful event. His office …
Andy · 16 April 2024
★★★★★ 5/5
GoogleI used Peter Ball to sell my 2bed mid terrace house and am extremely pleased with the service I received. While I specifically dealt with Tori, every member of the team was aware of the progress of my sale and fielded additional questions I …
Daniel · 16 April 2023
★★★★★ 5/5
GoogleAlthough our house sale fell through (buyers pulled out due to change of circumstances) from the start we were treated with complete courtesy and professionalism from the whole team at Tewksbury. Highly recommend them for buying and selling.
Jan · 3 September 2024
Agent replied · 24 August 2024
Hi Jan,
Thank you so much for your five star review although we're sorry to hear your sale fell through. We look forward to helping you again with you move in the near future.
Many thanks,
The Peter Ball team
★★★★★ 5/5
GoogleRicardo was very responsive and the communication lines were good, which was very important as we live in France and the property was therefore empty during the process.
Neil · 1 May 2024
★★★★★ 5/5
GoogleI've dealt with Peter Ball and Co on two occasions during my time in Tewkesbury - once for my house purchase in 2019, and once for my house sale in 2023. Both times, they were incredibly professional, approachable, contactable, and kept me …
Alex · 16 April 2024
Agent replied · 11 June 2024
Thank you so much for your lovely review Alex. It has been a pleasure dealing with you, and we wish you all the best in your new home!
★★★★★ 5/5
Facebookits not 'house sales' related... but i see how much Peter Ball and co put into our little town. I won 4 tickets to the pantomime at the roses theatre at my daughters school fayre... they were for a specific date but through messaging Peter Ball they emailed the roses and when i spoke to the bookings lady she offered to change the dates so i can take my children on my birthday.... its the little things that mean alot!!! thank you x
Emma · 26 November 2018
Agent replied · 22 February 2025
You’re very welcome Emma - hope you have a fabulous time! (And happy birthday!)
★★★★★ 5/5
GoogleTori has been fantastic! The sale of my house wasn’t plain sailing and we hit lots of bumps in the road and Tori and the team were always on hand to explain procedures and keep me in the loop with what was going on, throughly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Carlie · 10 June 2022
★★★★★ 5/5
FacebookSuch a friendly service, and Belinda is a lovely agent!!! Very well organised and loved the cute gift bag when collecting my keys. Highly recommend.
Senee · 21 April 2021
Agent replied · 22 February 2025
Hi Senee. Thank you for your feedback, which we will pass on to Belinda. We hope you're very happy in your new home! The Peter Ball Team
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